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Could you make a screenshot of your shop in deployment view?
There is a bug which requires the wall where you place the storefront to be part of the room (every wall is considered to be part of one of the adjacent rooms by the game), which will be fixed next alpha.
Also, they cant buy while they are working of course.
1. your prisones need money from working
2. your prisoners need a need, than can be satisfied from the shop
3. the shop should be the closest field, that can satisfy the need
4. the shop need to be open (assigned workers)
5. the prisoner need FREE TIME. so i think most of your prisoners have a job, but they havent the time to go shopping, so u should set different working times for your security levels
and last but not least:
the shop is working very inefficient. a shop fron can only support 4-5 prisoners an hour and the prisoners only use 1 shop front per shop.
so max income for your shop is about 20$ * working hours * count different shops ???
didnt try to make different shops.
The one next (left) to the yard could sell at the wall facing the "outside", not towards the yard or common room.
(also, its written relativly low, did you lable the space under the door as shop as well? Dont know if thatd be a problem in the case of the shop, but looks like that could be the case)
The Shop bellow Visitiation could sell at the wall facing visitation and outside, not inside the cell block.
The calculators should face the way so that the people inside the shop can operate them when you place the counters ;)
http://steamcommunity.com/sharedfiles/filedetails/?id=477109120
I have delete (dump) all goods crates present in shop and some prisoners rush my shop.
Finally I have dismantle all my shop (shelf) delete all crate, and rebuild and now it work fine.