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Meeting needs does make them less likely to misbehave. Doesn't prevent it, but reduces it. Volatiles will always be a problem. I distinctly noticed that happier prisoners tend to steal less contraband. This can help their re-offending score indirectly since the less they misbehave, the less negative marks they'll get.
But if you really want to bring that percentage down, you'll need rehabilitation programs and not rely on suppression to control them so they'll attend the programs more and pass them more readily. That's also where treating them decently comes in because you're basically using it as a different means of control other than suppression.
If you really want to brute force it, you'll want The Pacifier as a warden since he takes out a flat percentage of the danger level, greatly reducing the chances of prisoners getting violent even if things aren't perfect and giving you more flex room to not have to rely on force or fear to control them.