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2.Open an elevated command prompt. To do this, do the following as appropriate:
If you’re using Windows 8 or 8.1
Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
If you’re using Windows 10 or Windows 7
Click Start, type Command Prompt or cmd in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
3.At the command prompt, type the following command, and then press ENTER twice:
netsh winsock reset
4.Click Start and then Restart to restart your computer. You should now be able to update
brill ty that worked