Unplayable on linux

[thesmiley1]

I recently purchased this game, but I've been unable to play it on linux so far. Linux support was a big selling point for me, so that's pretty disappointing.

If I try to launch the game and select "Play Shadow Warrior", my mouse cursor turns into a shovel (or whatever) after a couple seconds and then nothing happens. Eventually it turns back to my normal cursor and that's it. Nothing else.

If I choose "No Steam Runtime Mode", my cursor turns into a shovel (or whatever) and eventually the game starts. But I have no sound. And the video output is heavily skewed. The only resolution option the game presents is 3840x1080 (I have a dual 1920x1080 monitor setup). What seems to be happening is the game is scaling a 3840x1080 output to my primary monitor, resulting in a 32:9 frame being skewed to a 16:9 viewport.

Launching `ShadowWarrior.bin.x86` or `RunGameNoStreamRT.sh` from a terminal does not seem to provide any helpful output and I still have the same skewed video and no sound.

So at this point I need to get sound working and fix dual monitor issues.

Arch linux w/ KDE
Propietary nvidia drivers 361.18

Otherwise I guess I have a couple weeks and a couple hours to blow trying to get it to work, but I'd prefer if it didn't come to that. Help?

[KnockoutGames]

Have you tried making your system a single monitor setup to rule out that as an issue? Please post detailed system information. Preferably I'd like to get the text from <Steam UI->Help->System Information>. Thanks.

[thesmiley1]

Thanks for responding!

I tried disabling one monitor and testing:

Launching from Steam with 'Play Shadow Warrior' resulted in a black screen for a few seconds that then crashed.

Launching from Steam with 'No Steam Runtime Mode' was a bit disastrous... I had kwin set to disable compositing for fullscreen windows and when the game started but became unresponsive, kwin was basically disabled and my desktop was pretty much unsusable. I couldn't manage to kill the process and had to reboot.

Launching 'RunGameNoStreamRT.sh' from a terminal was a bit more successful in that the game started successfully and the video skewing was gone. Disabling a monitor is a _big_ ask for a workaround, though. It's really inconvenient and I consider dual monitors essential. Dual monitor issues are sadly too common in games on linux, but I've never had to resort to disabling a monitor - I've always been able to work around the issue by messing with some config settings (manually editing with a text editor is no big deal).

I could _almost_ let it go since the game was a good deal on sale and I've been on a kick to support linux game development, but I still have no sound. I did notice in the in-game options under audio it says 'No sound card detected'.

Here is the output from Steam UI -> Help -> System Information (with both monitors enabled):

---

Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 4300 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Linux (64 bit)
Kernel Name: Linux
Kernel Version: 4.4.1-2-ARCH
X Server Vendor: The X.Org Foundation
X Server Release: 11800000
X Window Manager: KWin
Steam Runtime Version: steam-runtime-release_2015-06-12

Video Card:
Driver: NVIDIA Corporation GeForce GTX 760/PCIe/SSE2

Driver Version: 4.5.0 NVIDIA 361.18
OpenGL Version: 4.5
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x1187
Number of Monitors: 2
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 20.75" x 11.65" (23.78" diag)
52.7cm x 29.6cm (60.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4096 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device:

Memory:
RAM: 15983 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 213442 Mb
Largest Free Hard Disk Block: 32021 Mb

Installed software:

Recent Failure Reports:

---

It seems odd that Steam does not list a sound card... not really sure what to make of that... no idea if that's normal/expected. I will say that I have no trouble with audio in any other applications or the dozen or so other games I currently have installed (including multiple Source and Unity games as well as a bunch of indie games and games like Dying Light and The Witcher). I am using onboard audio from an Asrock Z87 board (Extreme4).

Thanks again for your help.

[thesmiley1]

Installing lib32-alsa-plugins package has partially gotten the sound to work. It works before getting to the main menu and in the initial scene with the demons after starting a new game. But it's still not working in the scene where the main character is driving in a car or in the game proper after skipping that. And steam and this game still report I have no audio card for whatever reason.

[KnockoutGames]

So the game uses FMOD, which can be finicky. Have you tried installing 32bit fmod libs via your package manager so it pulls in the required dependencies? Usually alsa and/or pulseaudio does the trick.

Sorry I wasn't recommending unplugging your monitors as a permanent workaround, its just a way of isolating the issue.

[rgalex2034]

I don't know if it has something to do, or if this is going to be useful, but when I run the game I have the shovel and a black screen. If I press Shift, then the game starts with no problems, running with the Steam Runtime.

[gee]

In the future use ldd on the game's binary to see which binary dependencies you're missing.