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I've been playing since early access began (PC), never once seen a clipping ball. I only play Williams tables, so for all I know it does happen on the originals.
As for your comment regarding balls losing 100% momentum when they touch the flipper, that is possible. See "drop catches" and "live catches". This can happen accidentally, or if you know how, can be made to happen, both on real machines and Pin FX. The fact that Pin FX simulates these as well as it does proves that the physics simulation (on the Williams tables at least) is pretty good. See here:
https://youtu.be/qQFe8Pm6zHI?t=252
https://youtu.be/Tmg5WOvPKpU?feature=shared
There's a slow motion power anyone can use in Arcade mode, and see the tricks in action. Though, the interactions between the ball and flipper can always be better.
https://youtu.be/s-wh2YDD58M?feature=shared
I have not seen a ball phase or clip through a flipper on any of the Pinball FX tables, but I have seen it happen on other digital pinball titles, depending on the scenario.
To be fair, I've had cases where I expect a dead bounce to work and instead the ball just stops and slides down the flipper. It seems worse in other pinball games than here though. I doubt he's complaining about live catches since they aren't something that frustrates people.
Are you playing in cabinet mode? I know I've seen some complaints about this on Facebook recently, and it seems like the problem was occurring in cabinet mode on AtGames machines, but I can't be certain. Whatever is the case, send your system specs and bug descriptions to Zen. Hopefully this will get patched.
Dead flipper passing from the base of the flipper is a big risk, because if the ball hits just outside of it and on the lane, that's where it'll roll down the flipper sometimes. A crook is what that's called.
That said, we don't know for sure what the original complaint entails. It could be anything at this rate.
Never seen a dead bounce not work, unless it makes any contact with the rail that leads to the flipper (see Wiz's explanation above). Then it will just roll straight down. As for live catches / drop catches, it's entirely possible to discover these by mistake and its not hard for me to think someone would assume its a bug. I've never once seen a ball come to a dead stop when making contact with a flipper any other way. But for all I know he's taking about something else entirely
¯\_(ツ)_/¯
I am with you on this and not with the trolls who blame your pinball skills.
Physics in FX are unpredictable. I have seen balls pass through eachother during multi ball. Balls passing through the flipper happens a lot in FX3. I haven't seen it in FX yet. But I believe you if you have.
I have seen balls failing to leave the flipper when flipped, but stayed "glued" to the flipper. I have seen balls bounce off of the flipper at completely the wrong angle. I have seen balls dropping dead on the flipper, where it should bounce off nicely.
The worst part of it is... when I change my video-settings, the physics have also changed?? The ball suddenly is heavier or lighter. Changing the settings may even break the table workings. I mean: Skill shots not awarded, Jackpots not awarded, wrong mode started, ball locks ending the game, etc..
This happens on all of the tables I have played. And don't get me even started on the poor memory management of FX.
But hey.. bad physics.. I guess..
Pinball games do that when a PC isn't meeting the RAM and processor needs of the game. The Pinball Arcade will have very floaty physics if you have max settings on a cheap PC.
At least from my anecdotal experience, most of the poor memory management comes down to how heavily several of the tables use UE4's lighting. It's ridiculous how much memory certain tables take because they overdid it with the lighting. The game is resource intensive overall, however. Lighting just seems to be the biggest culprit on certain tables (especially Theatre of Magic, sadly).
My PC does meet RAM and processor needs. Bought it especially for games like these.
I don't know but the explanation of 'ball catching' seems dumb when it happens by accident as often as I'm seeing.
Ball catching is definitely a thing, but it requires a lot of practice to do it on purpose. It's not something you can just do on demand any time the ball comes to the flipper.
Ill bet that this "lose 100% of momentum upon touching the flipper" thing you mentioned only happens when the flipper is up? Never when it's down? That is, you're not seeing the ball hit the down-position flipper at full speed and then SLOWLY drain, are you?
I've never seen the "ball clipping" thing, but that sounds more like it would be a rendering issue, not a physics issue.