Marvel Legends DLC not working

[KreamOfCorn]

Recently bought the marvel legends DLC pack and the tables say they are still on trial???? I even checked to make sure my dlc is enabled and re-download pinball fx, still shows on trial. I created a helpdesk ticket with zen so I'm hoping to get answer's and my tables. Hopefully I won't have to get a refund. Anybody have this issue? I'll update once I hear something as well.

[Nibbins]

I have the same issue.

[Matt Beeching]

Infuriating and shouldn't have occurred, but It will be resolved.

[Breeze42]

Messaggio originale di Nibbins:

I have the same issue.

Ditto :(

[adamdns]

Messaggio originale di KreamOfCorn:

Recently bought the marvel legends DLC pack and the tables say they are still on trial???? I even checked to make sure my dlc is enabled and re-download pinball fx, still shows on trial. I created a helpdesk ticket with zen so I'm hoping to get answer's and my tables. Hopefully I won't have to get a refund. Anybody have this issue? I'll update once I hear something as well.

Thank you very much for your quick feedback! For some reason the tables work in bundles, it's just this one that causes problems when bought individually on Steam. We are already working on fixing it - thank you for your patience and apologies for the inconvenience.

[KreamOfCorn]

Messaggio originale di adamdns:

Messaggio originale di KreamOfCorn:

Recently bought the marvel legends DLC pack and the tables say they are still on trial???? I even checked to make sure my dlc is enabled and re-download pinball fx, still shows on trial. I created a helpdesk ticket with zen so I'm hoping to get answer's and my tables. Hopefully I won't have to get a refund. Anybody have this issue? I'll update once I hear something as well.

Thank you very much for your quick feedback! For some reason the tables work in bundles, it's just this one that causes problems when bought individually on Steam. We are already working on fixing it - thank you for your patience and apologies for the inconvenience.

Thank you for working on this, please keep me updated and let me know if you need any additional info from me.

Love the game, look forward in hearing the update on this issue

[Drokkspurr]

have to add myself to this issue :( also have put in a ticket

[Glavil]

Please add me to the list of Marvel buyers that also can't get the tables unlocked after purchase. Thank you

[Squatch The Unshorn]

Please add me to the list of users who are experiencing this issue. I just purchased the Marvel Legends pack also but it's not appearing in my Owned Tables list within the game.

[KreamOfCorn]

Just a update, zen notified me via my help desk ticket that they are aware of the situation and are working on a solution. No other updates to report, still see my tables are on trial sadly

[Nibbins]

Messaggio originale di adamdns:

Messaggio originale di KreamOfCorn:

Recently bought the marvel legends DLC pack and the tables say they are still on trial???? I even checked to make sure my dlc is enabled and re-download pinball fx, still shows on trial. I created a helpdesk ticket with zen so I'm hoping to get answer's and my tables. Hopefully I won't have to get a refund. Anybody have this issue? I'll update once I hear something as well.

Thank you very much for your quick feedback! For some reason the tables work in bundles, it's just this one that causes problems when bought individually on Steam. We are already working on fixing it - thank you for your patience and apologies for the inconvenience.

Coincidentially this is one of the bundles that didn't register correctly in FX3 either.

So now I not only didn't get the proper discount for owning the tables already in FX3, but am not even able to play them in FX after dishing out the extra money.

[BanjoBearLV]

I am having the same issue as everyone. Purchased DLC and PinballFX doesn't recognize the purchase even though STEAM shows it activated and installed. I've opened up several tickets to Zen and no response. They could at least respond back that they are looking into it. I've verified integrity, reinstalled completed, and restart. Tables are in TRIAL mode. Where is the customer service?!?

[Kmkz_hfx]

Customer service doesn't exist in 2023! Quit living in the past, maaan!

[The Aussie Don]

at the discord to let everyone know witch is the right place to report bugs at as they do reply on there they said the team is looking into it and a fix is coming so do check it out all i had the same issue got a full refund this is the only pack with issues as far as i know

[Elvis Humperdinck]

Pinball FX - Marvel Pinball: Marvel Legends Pack

Before today's update mine worked. After today's update, mine are now listed as trial. and there is no owned check mark next to it in my DLC listing. SMH

[Zenit B]

It seems to be fixed now:)