Sky: Children of the Light

Sky: Children of the Light

Lain Apr 13, 2024 @ 8:43pm
Taking a photo in game with the camera crashes it
Was trying to ocmpelte the guide little quest and the game crashes eerytime i try to use the camera, even outside of that map.
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Showing 1-15 of 19 comments
RedPamba Apr 13, 2024 @ 8:47pm 
Have you tried verifying your game's files?
Meowish Apr 13, 2024 @ 8:49pm 
Do it crash with F12 snapshot too? Or just the camera?
Fulp Apr 13, 2024 @ 9:52pm 
My F12 does nothing, it works on all games except Sky for some reason. If anyone has a fix please let me know
elenabanana Apr 14, 2024 @ 1:52pm 
I'm having the same issue, f12 doesn't work
Lain Apr 15, 2024 @ 5:20pm 
Originally posted by RedPamba:
Have you tried verifying your game's files?
Wish I could answer you about if verifying the files fixes this or not, but currently running onto another problem where the game has started just crashing on the home, not allowing me to even log in to see if it fixed it. For all that's worth, after a reinstall and restarting my computer; all files were verified without any problems
Lain Apr 15, 2024 @ 5:21pm 
Originally posted by Meowish:
Do it crash with F12 snapshot too? Or just the camera?
Just the camera item as I'm aware, I haven't used f12 in game nor am i able to play currently
Meowish Apr 15, 2024 @ 7:24pm 
Originally posted by Lain:
Originally posted by Meowish:
Do it crash with F12 snapshot too? Or just the camera?
Just the camera item as I'm aware, I haven't used f12 in game nor am i able to play currently

Might as well copy paste your system information here so we can take a look on what may be the cause.

Goto Steam client, on the top, click Help > System Information. Copy paste everything you see here.
Lain Apr 15, 2024 @ 7:26pm 
Originally posted by Meowish:
Originally posted by Lain:
Just the camera item as I'm aware, I haven't used f12 in game nor am i able to play currently

Might as well copy paste your system information here so we can take a look on what may be the cause.

Goto Steam client, on the top, click Help > System Information. Copy paste everything you see here.



Computer Information:
Manufacturer: Acer
Model: Nitro AN515-44
Form Factor: Laptop
Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 4800H with Radeon Graphics
CPU Family: 0x17
CPU Model: 0x60
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2895 MHz
16 logical processors
8 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 1650
DirectX Driver Name: nvldumd.dll
Driver Version: 30.0.15.1181
DirectX Driver Version: 30.0.15.1181
Driver Date: 2 15 2022
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: NVIDIA GeForce GTX 1650
VendorID: 0x10de
DeviceID: 0x1f99
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3840 x 1080
Primary Display Size: 13.54" x 7.64" (15.51" diag), 34.4cm x 19.4cm (39.4cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 4095 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Fones de ouvido (Realtek(R) Aud
Memory:
RAM: 15741 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1197436 MB
Largest Free Hard Disk Block: 505741 MB
OS Install Date: Jan 29 2023
Game Controller: None detected
MAC Address hash: b959bef4a4e72e3b35de3fe1285c7b8f6e5489db
Storage:
Disk serial number hash: 9c7fa543
Number of SSDs: 1
SSD sizes: 256G
Number of HDDs: 1
HDD sizes: 1000G
Number of removable drives: 0
Meowish Apr 15, 2024 @ 7:42pm 
Okay, your problem there is the standard Nvidia Vulkan layer crashing with AMD Vulkan Layer (especially the 1650), you can try the solution suggested by Nvidia Customer Support:
https://nvidia.custhelp.com/app/answers/detail/a_id/5182/~/unable-to-launch-vulkan-apps%2Fgame-on-notebooks-with-amd-radeon-igpus
Lain Apr 15, 2024 @ 7:50pm 
Originally posted by Meowish:
Okay, your problem there is the standard Nvidia Vulkan layer crashing with AMD Vulkan Layer (especially the 1650), you can try the solution suggested by Nvidia Customer Support:
https://nvidia.custhelp.com/app/answers/detail/a_id/5182/~/unable-to-launch-vulkan-apps%2Fgame-on-notebooks-with-amd-radeon-igpus

Thx, will test this out when i have the time and update this :dip:
nathsly135 Apr 16, 2024 @ 12:33pm 
Originally posted by Meowish:
Okay, your problem there is the standard Nvidia Vulkan layer crashing with AMD Vulkan Layer (especially the 1650), you can try the solution suggested by Nvidia Customer Support:
https://nvidia.custhelp.com/app/answers/detail/a_id/5182/~/unable-to-launch-vulkan-apps%2Fgame-on-notebooks-with-amd-radeon-igpus
Why does it have to be this complex to play this game? huhu hope they patch this
Meowish Apr 16, 2024 @ 3:50pm 
Originally posted by nathsly135:
Why does it have to be this complex to play this game? huhu hope they patch this
The vulkan app not working due to Layer conflict of AMD and Nvidia isn't this game's problem, it's the hardware side problem and it crashes all vulkan apps.
Lain Apr 16, 2024 @ 3:58pm 
Originally posted by Meowish:
Okay, your problem there is the standard Nvidia Vulkan layer crashing with AMD Vulkan Layer (especially the 1650), you can try the solution suggested by Nvidia Customer Support:
https://nvidia.custhelp.com/app/answers/detail/a_id/5182/~/unable-to-launch-vulkan-apps%2Fgame-on-notebooks-with-amd-radeon-igpus

Sadden to answer that this didnt fix it for me.

Edit: Currently trying the fix listed on the server, that is installing running and using this https://www.nvidia.com/en-us/geforce/geforce-experience/ - I'll report back with results.
Last edited by Lain; Apr 16, 2024 @ 4:04pm
Lain Apr 16, 2024 @ 4:35pm 
Originally posted by Lain:
Originally posted by Meowish:
Okay, your problem there is the standard Nvidia Vulkan layer crashing with AMD Vulkan Layer (especially the 1650), you can try the solution suggested by Nvidia Customer Support:
https://nvidia.custhelp.com/app/answers/detail/a_id/5182/~/unable-to-launch-vulkan-apps%2Fgame-on-notebooks-with-amd-radeon-igpus

Sadden to answer that this didnt fix it for me.

Edit: Currently trying the fix listed on the server, that is installing running and using this https://www.nvidia.com/en-us/geforce/geforce-experience/ - I'll report back with results.

Fixed! but only after also updating AMD https://www.amd.com/en/support
Meowish Apr 16, 2024 @ 4:36pm 
Originally posted by Lain:
Fixed! but only after also updating AMD https://www.amd.com/en/support

Glad you fixed it! Enjoy the game! :stareyescat:
Last edited by Meowish; Apr 16, 2024 @ 4:47pm
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Date Posted: Apr 13, 2024 @ 8:43pm
Posts: 19