windows 10

[emogi]

it keeps saying I need Windows 10 at the minimum and saying I have Windows 6, however, I don't have Windows 6 I have at least Windows 10. does anyone know how to fix this or what the issue could be?

specifically, the message is "minimum supported windows 10.0.18362. windows 6.2.9200 detected"

[PixesEmma]

Right click the Steam shortcut > properties > compatibility > turn off compatibility mode for windows 8

[Meowish]

For Win 10 players there's 2 possibility.

[1] You have Tablet Mode turned on. This often caused the windows to be detected as Win 8 (6.2.9200 is Win 8 not Win 6)

[2] You either have the game's .exe set to compatibility mode for Win8 OR you have Steam.exe set to compatibility mode for Win8. Turning compatibility mode on both should solve it in this case.

[76561199559485577]

Originally posted by PixesEmma:

Right click the Steam shortcut > properties > compatibility > turn off compatibility mode for windows 8

Mine is already turned off but still can't run this game, same error but mine is "windows 10.0.17763 detected"

[Meowish]

Originally posted by VVonton:

Originally posted by PixesEmma:

Right click the Steam shortcut > properties > compatibility > turn off compatibility mode for windows 8

Mine is already turned off but still can't run this game, same error but mine is "windows 10.0.17763 detected"

Means your Win10 is outdated, make sure you update to the latest version.

[kaii0u]

Originally posted by PixesEmma:

Right click the Steam shortcut > properties > compatibility > turn off compatibility mode for windows 8

how do I turn it off though, genuienly cant find anything

[Meowish]

Originally posted by kaii0u:

how do I turn it off though, genuienly cant find anything

Goto both Steam.exe (Steam folder) or Sky.exe (game folder), right click them and choose property. Go to the Compatibility Tab. Check if the check box is checked ☑ on compatibility mode. If it's checked ☑, uncheck it ☐ and click Ok. That's it. If it's already unchecked ☐ then it' means that file isn't the one causing your problem.

[AlienXD]

I have already tried that not working for me also. Any more solutions?

[Meowish]

Originally posted by AlienXD:

I have already tried that not working for me also. Any more solutions?

The Compatibility Mode only works for those with the error saying "windows 6.2.9200 detected" which means Windows 8.

For those detected with other versions of Windows 10, it simply means your Windows 10 version is outdated and needed update.