Sky PC Demo FAQ

[ThatSkyStellify]

🔹 Sky on PC
The demo version of Sky is currently available on Steam. It began as part of Steam Next Fest, but we decided to keep it open for the time being so that we can continue to monitor feedback and bug reports from players. Huge thanks to everyone who has contributed!

🔹 IMPORTANT: LINK YOUR ACCOUNT
If you want to save your progress, it's important that you link your Sky account to Steam by November 20th. Please see this article [thatgamecompany.helpshift.com] for detailed instructions.

🔹 Where can I get more information?
We have a new FAQ page for the Steam Next Fest Demo build. You can find it here: Sky PC FAQ [thatgamecompany.helpshift.com]
We also have Known Issues posted in the Discussion pages here on Steam as well as our usual Known Issues site: Sky Known Issues [thatgamecompany.helpshift.com]
You can also check out thatskygame.com and our social media channels for other game news and updates! We have a pinned list of official links here: Sky Official Links

🔹 Will there be a special cosmetic pack for PC launch like there was for PlayStation/Nintendo?
We don’t have any details yet, but keep an eye on our official news channels for future announcements!

🔹 What are the minimum specs?
Requires a 64-bit processor and operating system
OS: Windows 10 64-bit, build 1903+ (10.0.18362)
Processor: Intel i5-6400 or AMD FX 8310
Memory: 8 GB RAM
Graphics: Nvidia GeForce GTX 1030 or AMD Radeon RX 560
Network: Broadband Internet connection
Storage: 3 GB available space
Additional Notes: Vulkan 1.2 Driver

🔹 Can I use HDR?
Please see our guide on Helpshift: How do I use HDR on PC/Steam? [thatgamecompany.helpshift.com]

🔹 Is Sky compatible with my Steam Deck?
Currently, Sky on SteamDeck runs best on the SteamOS 3.5.0 Preview and higher. This fixes several issues with monitor handling and adds HDR support for external monitors (if enabled).

🔹 The demo keeps crashing/the screen is completely black. What can I do?
We are currently investigating the issues that some folks are experiencing with crashes and black screens when playing Sky.
Please make sure your drivers are updated and that your device meets minimum specs. You can also check out our FAQ pages to see known issues, Patch Notes, and more.

🔹 Where can I submit bug reports and feedback?
If you’re on Discord, you can submit bug reports using our PC Demo bug report channel in the official Sky server [discord.gg]. We also have a Live feedback channel if you’d like to share your thoughts on the game!

🔹 How do I contact Player Support?
The best way to contact Player Support is by opening the in-game cog menu and then choosing the Support tab.
If you aren’t able to open Sky or would prefer to communicate over email, you can contact them here: https://thatgamecompany.helpshift.com/hc/en/17-sky-children-of-the-light/contact-us/