Spider-Man: Shattered Dimensions

Spider-Man: Shattered Dimensions

Lonely Soldier Nov 28, 2019 @ 4:34pm
1st 2099 level game is freezing every time
Now the game is not crashing cause it's still running in task manager but the game stops and doesn't continue to play. It happens right after the first fight against Hob Goblin. Right when you enter the building with the curvy hallway and soldiers come out of doors as you go, the game will freeze every time. Anyone else have this issue or have seen this happen? I tried looking it up on google and found nothing about it. I met all the system requirements as i have a brand new gaming pc with windows 10 and a 2080ti nvidia card. I was playing the other levels before this one and the game was 100% perfect so I'm not sure what's up. I'm not sure if it's ram leak or a graphics issue or not as the game was fine before this. I'm running it in 1920 by 1080 max settings if that helps.
Originally posted by Wysiwyg:
Originally posted by xPedroJúnior:
Hi Guys! I've found a solution!

My game was freezing in that exact corridor, and I couldnt find any solution for this specific problem anywhere in the internet, so I made a few things and I don't know wich one really solved the problem, but you are free to test them one by one if you want to, or simply beat the level with all of them.

- Go to the folder where you installed the game, right click on game.exe and launcher.exe then click on properties;

- In the compatibility tab, run the game with windows vista, and enable the last three boxes (all the options except the collor one);

-Make sure you did this with both game.exe and launcher.exe;

- In the game options, go to graphics and change everything to low (even the resolution)

I hope it really works with you too :)

You genius! This totally worked for me!!! :steamthumbsup::caster_happy:
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Showing 1-15 of 30 comments
Lonely Soldier Nov 28, 2019 @ 4:44pm 
I've tried compatibility for windows 7, running as admin makes the game unable to launch at all. I tried playing this part on the default lowest settings and it still freezes. Trying a reinstall now to see if that will work as i have already verified the files at least twice.
Crazycarlostnt Sep 24, 2020 @ 3:03pm 
Have you been able to find a solution? I'm currently having the same problem. every time I go through the hallway and defeat the second guard it freezes.
Lonely Soldier Sep 24, 2020 @ 3:05pm 
Sadly I haven't, it seems to randomly work sometimes. I have uninstalled the game and re-installed and replayed the level and it randomly ended up working and I managed to finish the level but it was honestly a fluke. I tried it again afterwards and it still froze. So i have no idea as to how to reliably get it to not to freeze. More often than not it will freeze though as I tried maybe like 20+ times and it got stuck 19/20 of those. I haven't played the rest of the game yet but the second 2099 level worked flawlessly and no freezing issue so from what i have seen it might just be that one level for some reason.
Last edited by Lonely Soldier; Sep 24, 2020 @ 3:08pm
Lonely Soldier Sep 24, 2020 @ 3:11pm 
I guess i should also mention I tried all the graphics settings in the game on the highest and lowest and the various in between settings as well and nothing seemed to fix it or change it from occurring. I wish I had a solution as I had spent hours trying different things and searching the internet about the issue but found no answers.
Crazycarlostnt Sep 24, 2020 @ 6:34pm 
well thanks for responding. if you find a way to fix it please notify me.
Lonely Soldier Sep 24, 2020 @ 6:41pm 
Originally posted by Crazycarlostnt:
well thanks for responding. if you find a way to fix it please notify me.

Absolutely I love the game and would like to help out if I find out how to remedy the issue
Wysiwyg Oct 25, 2020 @ 8:46am 
Yup, same problem....stopped playing a year ago in hopes someone figures it out.
BlazinFatal Nov 1, 2020 @ 6:10am 
Did any of you find a solution??
Crazycarlostnt Nov 4, 2020 @ 5:00pm 
Originally posted by BlazinFatal:
Did any of you find a solution??
sadly no
xPedroJúnior Jan 8, 2021 @ 4:09pm 
Hi Guys! I've found a solution!

My game was freezing in that exact corridor, and I couldnt find any solution for this specific problem anywhere in the internet, so I made a few things and I don't know wich one really solved the problem, but you are free to test them one by one if you want to, or simply beat the level with all of them.

- Go to the folder where you installed the game, right click on game.exe and launcher.exe then click on properties;

- In the compatibility tab, run the game with windows vista, and enable the last three boxes (all the options except the collor one);

-Make sure you did this with both game.exe and launcher.exe;

- In the game options, go to graphics and change everything to low (even the resolution)

I hope it really works with you too :)
The author of this thread has indicated that this post answers the original topic.
Wysiwyg Jan 10, 2021 @ 8:16am 
Originally posted by xPedroJúnior:
Hi Guys! I've found a solution!

My game was freezing in that exact corridor, and I couldnt find any solution for this specific problem anywhere in the internet, so I made a few things and I don't know wich one really solved the problem, but you are free to test them one by one if you want to, or simply beat the level with all of them.

- Go to the folder where you installed the game, right click on game.exe and launcher.exe then click on properties;

- In the compatibility tab, run the game with windows vista, and enable the last three boxes (all the options except the collor one);

-Make sure you did this with both game.exe and launcher.exe;

- In the game options, go to graphics and change everything to low (even the resolution)

I hope it really works with you too :)

You genius! This totally worked for me!!! :steamthumbsup::caster_happy:
Lonely Soldier Jan 10, 2021 @ 9:08pm 
Originally posted by xPedroJúnior:
Hi Guys! I've found a solution!

My game was freezing in that exact corridor, and I couldnt find any solution for this specific problem anywhere in the internet, so I made a few things and I don't know wich one really solved the problem, but you are free to test them one by one if you want to, or simply beat the level with all of them.

- Go to the folder where you installed the game, right click on game.exe and launcher.exe then click on properties;

- In the compatibility tab, run the game with windows vista, and enable the last three boxes (all the options except the collor one);

-Make sure you did this with both game.exe and launcher.exe;

- In the game options, go to graphics and change everything to low (even the resolution)

I hope it really works with you too :)

I just tried doing this and it seems to have worked. As i stated with the original post I did manage to fluke past that part with no settings altered once. But I just tested with the settings mentioned and I got passed it first try with graphics and resolution set to the lowest. Such an annoying issue and I really wish I knew what it was specifically about that one part that makes the game freeze like that.
Crazycarlostnt Jan 12, 2021 @ 7:12pm 
Originally posted by xPedroJúnior:
Hi Guys! I've found a solution!

My game was freezing in that exact corridor, and I couldnt find any solution for this specific problem anywhere in the internet, so I made a few things and I don't know wich one really solved the problem, but you are free to test them one by one if you want to, or simply beat the level with all of them.

- Go to the folder where you installed the game, right click on game.exe and launcher.exe then click on properties;

- In the compatibility tab, run the game with windows vista, and enable the last three boxes (all the options except the collor one);

-Make sure you did this with both game.exe and launcher.exe;

- In the game options, go to graphics and change everything to low (even the resolution)

I hope it really works with you too :)
Thank you
BlazinFatal Jan 26, 2021 @ 10:34pm 
I forgot to post a comment but I found a fix as well, before you get into that hallway make sure to run in windowed mode. For me it still stuttered those first few seconds as I entered the hallway but it didn't crash. I tested it 5 times and no crashes. After you get past the hallway you can go back to fullscreen. I kept my settings at ultra as well. Try it out for yourself and let me know if it works!
Originally posted by xPedroJúnior:
Hi Guys! I've found a solution!

My game was freezing in that exact corridor, and I couldnt find any solution for this specific problem anywhere in the internet, so I made a few things and I don't know wich one really solved the problem, but you are free to test them one by one if you want to, or simply beat the level with all of them.

- Go to the folder where you installed the game, right click on game.exe and launcher.exe then click on properties;

- In the compatibility tab, run the game with windows vista, and enable the last three boxes (all the options except the collor one);

-Make sure you did this with both game.exe and launcher.exe;

- In the game options, go to graphics and change everything to low (even the resolution)

I hope it really works with you too :)
Jenova Oct 6, 2021 @ 10:44pm 
Originally posted by BlazinFatal:
I forgot to post a comment but I found a fix as well, before you get into that hallway make sure to run in windowed mode. For me it still stuttered those first few seconds as I entered the hallway but it didn't crash. I tested it 5 times and no crashes. After you get past the hallway you can go back to fullscreen. I kept my settings at ultra as well. Try it out for yourself and let me know if it works!
Originally posted by xPedroJúnior:
Hi Guys! I've found a solution!

My game was freezing in that exact corridor, and I couldnt find any solution for this specific problem anywhere in the internet, so I made a few things and I don't know wich one really solved the problem, but you are free to test them one by one if you want to, or simply beat the level with all of them.

- Go to the folder where you installed the game, right click on game.exe and launcher.exe then click on properties;

- In the compatibility tab, run the game with windows vista, and enable the last three boxes (all the options except the collor one);

-Make sure you did this with both game.exe and launcher.exe;

- In the game options, go to graphics and change everything to low (even the resolution)

I hope it really works with you too :)
sorry but this didn't work for me
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