Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
Discussions Rules and Guidelines
Report this post
If you have played the game before, and now it doesn't work as well as it used to, please tell us what could possibly change during that time with your laptop, including both software and hardware.
Well, I have the OS necessary, and enough RAM apparently. My processor is a Intel Core i5 CPU M520 @ 2.40GHz, not sure about the DirectX or Graphics card though. And this is my first time ever playing it, and using the only laptop I have, which is a few years old but it's also not like I have a ton of things running as well while trying to play, other than Internet browser (something extra at this time, Skype messenger, but shouldn't be affecting it THAT much). I hadn't looked at the requirements and wasn't thinking of how to before, sorry.
Also, I'm trying to play the Single-Player mode, even if I saw the freebie is supposedly for new Multiplayer stuff, to test it out. I dunno if that's part of it, but it's slow even while on the Menu, which is where I need to fix it if I can.
Well, it's a Dell Inspiron/Studio (not sure if both are part of the name, but Studio is at least) 1749. Though dunno how well it'll help with figuring out my lag in the game, if I can't really play it at all beyond the remaining hours due to the lag. And then without purchasing it, won't know what I need to do if I'd even play it at all with having no idea about the game itself, beyond what little I've seen of trying Single-Player (but quitting once I kept getting hit and no idea that there were more keys than I was initially aware of, for reloading, etc).
And is it possible it's the graphics card or DirectX? If none of that other stuff is affecting the issue in question. Though dunno if you can tell me where I'd find that info out.
Well, I SAID that Studio was listed as the type when I searched with the Service Tag, but I swore it had Inspiron in the title too. Then again, maybe I was thinking of my mom's old one, I dunno. Anyway, it's a Studio 1749, as I said before.
If I were to guess, I would say that it could be the case, your card might be too slow to handle the game. You may try updating your drivers to the latest version, but honestly I don't think it will help you enough.
If it was a problem with DirectX you would most likely be unable to play the game, or you would have some serious graphical corruptions.
Since it's Sunday today, I'm afraid I won't be able to help you until tomorrow. Once I contact with the team, I will get back to your problem. Sorry for the delay.
But if you can't get back to me until tomorrow, well guess there's nothing that can be done and you and the team don't need to worry about it. Since not much I can do tomorrow, without buying the game if I don't try to play it as it currently plays.
Also, not sure what you meant by Drivers, since I dunno if I got that info or not in my custom scan. Sorry to bother when as I said, it's probably not important when the trial expires in a bit, but figured if you looked into it anyway despite what I said, that'd be helpful to know.
Once you run the game, it should swap to the ATI card, and it probably does, because the game would have extremely low FPS if it didn't. Unfortunately, that card isn't too powerful as well, however there are a few things to be checked, which might help us find the source of this problem.
1) First thing to check is whether your laptop actualy has the card I have found. While I'm pretty sure that it's the one, you can check it in the 'Device Manager'. It can be found either in the 'Control Panel' or you can just type it in the start menu search field and it should find the manager. Once you open it, expand the 'Graphic Cards' section. You should find there your GPU name.
2) Then, the drivers. To check whether you have the latest version for your card, visit http://support.amd.com/en-us . Then press 'Find Your Driver' and choose the appropriate values for each field. Once you select them all, press the button below and the page should give you the result. Then compare the version from the page with the one your driver tells you. To check what your driver version is, see the beginning of point 3, it should be on the main page after you run the settings.
It is also possible to update your drivers automatically, but that process depends on the version you have, which is why I didn't describe it.
This is when you would ideally check whether the game runs ok, but since you can't, you may want to try Left for Dead 2, which you mentioned you already have. Their game requirements are similar to ours, so it might be worth a while.
3) If that doesn't help, you may want to right click the desktop and choose ATI Catalyst Control Center, or something similar. From then on you have to navigate through the driver settings with the menu on the left side. There is a possibility that it might be forcing the game to render with some special effects, for example AA. The easiest solution is to restore it to defaults, but you can also manually check each option in these menu's. The options are often saved while upgrading to a newer version, so you may wish to check this even if you have updated the drivers previously.
If L4D2 is slow as well (on minimum settings) it means there's something else wrong with your PC. While a format from time to time is a good practice, and it often helps, it is a big move. You may want to consider it if you want to play on your laptop more often.
Should you need any more help, do not hesitate to write here. I'm sorry if this post is confusing, I tried my best to explain things properly :) If you decide to do so, please explain what you did and what was the result. You can check your actual in-game FPS by programs, as well as opening the console (default ~) and typing: 'stat fps'.