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Please give us more details about those crash and about your computer specifications.
Fraoch
1. Open the folder Cities XL Platinum located on the hard disk.
2. By default the game is installed in the Local Disk (C:), Program Files or Program Files (x86) and Focus Home Interactive.
3. For the Steam version, the path is the Local Disk (C:), Program Files or Program Files (x86), Steam, SteamApps then Common.
4. Open the folder Data then the folder Config.
5. Right click the file GlobalSettings.cfg and click Edit or open the file using the Notepad.
6. Go to the line Live and set PoolSize to 4096 => <PoolSize>4096</PoolSize>
7. Go to the line Layout and set ProcessEnabled to 0 => <ProcessEnabled>0</ProcessEnabled>
8. Go to the line Visibility Manager and set VisibilityEnabled to 1 => <VisibilityEnabled>1</VisibilityEnabled>
9. Save the file GlobalSettings.cfg and run the game.
As soon as you experience major slowdowns with your city, please save your city then quit the game (go back to the main menu) and reload your city.
Samsung RF711 laptop
NVDIAGeForce GT 540M video card (and YES, I went to the NVDIA site and updated all the drivers. Still doesn't work.)
quad core, four gigs of ram.
All I've had time to do so far is try to go through the tutorials -- but the game crashes after about 10 minutes of play.
It doesn't seem to matter what I'm doing (once I was left-clicking to begin a road, another time I was scrolling to zoom, a third time I was clicking the "next" button on the tutorial... you know, really computationally expensive stuff like that.)
I've uploaded the most recent crash log to pastebin:
http://pastebin.com/FMn31BCH
This is driving me batty -- I REALLY want to play this game!
Edited to add: forgot the OS: I'm running Windows 7.
Also, I don't have any mods installed. Just the raw download of Platinum from Steam (which began yesterday afternoon & finished up in the wee hours of the morning).
I followed the instructions in this post:
http://steamcommunity.com/app/231140/discussions/0/810921273966169356/
And then I started getting "Failed to start game (unknown error)" whenever I tried to start the game.
So I followed the instructions on this page:
https://support.steampowered.com/kb_article.php?ref=8676-EFLX-7453&l=english
None of it worked. So I uninstalled the game completely, re-downloaded it (another 12 hours. Gah!) and tried again. I still get the "Failed to start game (unknown error)".
(and yes, I verified that it wasn't the firewall or anti-virus software blocking it)
This is my first experience with Steam, and it's not exactly filling me with confidence =^/
After all the above, I found https://support.steampowered.com/kb_article.php?ref=2919-UALV-8437 (yes, after hours of trying to get things configured, I finally found the official support page. Like I said, I'm new to steam.)
The firist app exited, saying it couldn't run on a 64 bit system.
The second app re-installed a clean copy of the libraries that I deleted in the above step.
After re-booting, the game started, and I made it through the second tutorial without crashing!!! Woot!
I'll come back and let y'all know if I make it through a gaming session without a crash =^)
[CENSORED]!!! Still crashing after 10 minutes or so =^(
I finally contacted Focus Home support, and they were very helpful. After a couple of e-mails back and forth, this fixed it.
While the problem was specific to my configuration, I'll post the solution that worked for me here, in case someone else has a problem with a similar cause.