it freezes when i try to load in the game

[John Malivore]

i start the game it works fine till i try to get in it i select my character an once it loads completly it freezes at the end and im stuck at the loading screen its not my graphics i got a gaming computer i have windows 10 and a 64 bit processor i ran a patch it says files are missing it fixes it but after the patch the same 27 files dont verify idk why but again it lets me create my character and everything else works untill i finish loading in game

[Asriel]

Also got the same problem here. When I run the game, it always freezes when I try to log in my character on the loading screen. Excellent game that you can't even play <_<

[GadgetGirl]

Try to completely reinstall.

[Asriel]

The problem doesn't go away whatever you do. I tried redownloading and reinstalling the client 3 times, force-repatched it, ran it in adminstrator mode with compatibility for Windows Vista and Windows XP, installed that Nvidia Driver, patched the AhnLab Hackshield and put it into the exceptions for Firewall,Defender and Kaspersky IS as well as the Client itself.
I also tried the separate Warpportal Client, but it led to the exact same problem/error/bug/whatever.

I also ran the client on the lowest specs possible while having my graphic card on the highest specs possible (though it doesn't seem to be a graphic card problem and mine is way better than the system requirements, as the SEA client some years ago ran without trouble on my old&bad card), tried to fix the broken data via Steam repair, but everything to no avail.

Btw, the Client redownloads a really large amount of data when I try to fix it via Steam, and that data alsways gets replaced with broken data from the patch server it seems[when I patch the client afterwards, Steam tells me again that data got corrupted and redownloads it].
It would be nice if someone from Steam/Warpportal could provide a new full client that's actually running and fully patched [20.03.2017] for the download servers/make the data available via Torrent, as I believe it's a thing that happened recently and the current Client seems to be corrupt/gets corrupted by the patches, possibly before the event ends :( .

[76561198209276487]

Hello,

Thank you for contacting us. Have you tried making sure the files are being Run as Administrator?

Sincerely,

CM Varitas

[Asriel]

After several "trial and error"'s I managed to get my game running by doing the same thing I did when playing on the Playpark SEA server 2013/14. I just remembered after trying everything that this games client had a severe issue with the computers regional settings,
so I adjusted everything to match as English(Singapore).

That way I had no issues launching the client without having it crash after logging a character in.
Maybe you guys should add this to your troubleshooting guide (it was a fix back in the Playpark RO2 SEA forums afa I remember correctly) so that players having this loading screen freezing issue check their time/regional/language settings first and try adjusting everything to English.

Though it's sad that the game client still has this issue, while other games can run with every setting from Japanese over Korean to German without crashing :(