articy:draft

articy:draft

Xyz_ Jul 16, 2020 @ 11:01am
Access to path "<PATH>" is denied
I get this error when attempting to open ANY articy draft project


UnauthorizedAccessException

Access to path "C:\Users\Xyz\Desktop\ArticyTestProject\Assets.sqlite is dnied.

Source: mscorlib


Is there a fix?
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Articy | Karsten Feyerabend  [developer] Aug 27, 2020 @ 11:01pm 
Hi Xyz_,

sorry for the late reply. If your issue still exists, please contact our support via support@articy.com and provide them logfiles, so they can look at the issue in detail.

To find the logs, please enter the corresponding string below into the address bar of your windows explorer:

%Appdata%\nevigo\articy\2.x\Logs (for Articy:Draft 2)
or
%Appdata%\nevigo\articy\3.x\Logs (for Articy:Draft 3 version 3.1.21 and older)
%Appdata%\Articy Software\articy\3.x\Logs (for Articy:Draft 3 version 3.1.22 and newer)

The resulted folder will contain the file articy.log corresponding to the current running or last session and up to 20 files named articy_nn.log for the past 20 sessions.

When a crash occurs, there will be an additional ZIP-file named CrashInfo-<Timestamp of crash>.zip.

Best regards,
Karsten
Xyz_ Aug 28, 2020 @ 7:20am 
Originally posted by Articy | Karsten Feyerabend:
Hi Xyz_,

sorry for the late reply. If your issue still exists, please contact our support via support@articy.com and provide them logfiles, so they can look at the issue in detail.

To find the logs, please enter the corresponding string below into the address bar of your windows explorer:

%Appdata%\nevigo\articy\2.x\Logs (for Articy:Draft 2)
or
%Appdata%\nevigo\articy\3.x\Logs (for Articy:Draft 3 version 3.1.21 and older)
%Appdata%\Articy Software\articy\3.x\Logs (for Articy:Draft 3 version 3.1.22 and newer)

The resulted folder will contain the file articy.log corresponding to the current running or last session and up to 20 files named articy_nn.log for the past 20 sessions.

When a crash occurs, there will be an additional ZIP-file named CrashInfo-<Timestamp of crash>.zip.

Best regards,
Karsten
Thank you. I have since found that moving my project files to my base C:/ drive enabled it to work for whatever reason, and while not the strongest solution I've since gotten used to it.
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