Cant log in

[God of the Cosmos]

Hey so I'm trying to start this game; never played before and for some reason, even though I've reset password and i lit copied and pasted it directly from firefox I'm getting a "check your info" error. I know this password is correct. I already reset it twice and it works fine on the website. Any idea why the client is doing this? Thanks.

[Blood of Kerensky]

Did you check your info on the website?

[God of the Cosmos]

Originally posted by Blood of Kerensky:

Did you check your info on the website?

I've reset it multiple times. It can't be my password. I copied it directly from firefox's saved password

[Sceles]

You're not trying to use your Steam credentials to log into the game, are you?

[God of the Cosmos]

Originally posted by Sceles:

You're not trying to use your Steam credentials to log into the game, are you?

no i made an account on the warframe site when i click forgot password it takes me to that site so I'm def doing the right one as far as i can tell. I really have no idea why this is happening its never been an issue with say my Paradox account.

[instead_of]

same here
cannot login with steam

i am downloading now non-steam game client to test

[God of the Cosmos]

Originally posted by instead_of:

same here
cannot login with steam

i am downloading now non-steam game client to test

Ohh cool let me know if it works if it does ill prob have to contact steam support as something has clearly gone wrong

[instead_of]

i created new account - same issue, so its not old account problem

[instead_of]

same issue without steam. in topic from 2014 it says problem with internet provider or smthing, idk

[God of the Cosmos]

Originally posted by instead_of:

same issue without steam. in topic from 2014 it says problem with internet provider or smthing, idk

Thanks for the info and testing! I saw the same but this has never happened before i guess ill contact support thanks! At least we know its not steam's issue.

[instead_of]

anyone else having the same issue? i am starting to think its Hardware Id or IP ban

[instead_of]

https://forums.warframe.com/topic/1384962-login-failed/

[instead_of]

in my case it is HWID ban, i can login from another PC

[God of the Cosmos]

Originally posted by instead_of:

in my case it is HWID ban, i can login from another PC

Talking about you ban evasion here seems like a bad idea lol

[instead_of]

Originally posted by Sane:

Originally posted by instead_of:

in my case it is HWID ban, i can login from another PC

Talking about you ban evasion here seems like a bad idea lol

hwid ban it is not account ban, for your education

[God of the Cosmos]

Originally posted by instead_of:

Originally posted by Sane:

Talking about you ban evasion here seems like a bad idea lol

hwid ban it is not account ban, for your education

What is it? Maybe I have it whatever it is?