Warframe

Warframe

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BlueJay Aug 20, 2024 @ 11:17am
Shadow bans and suspensions
so far i would heavily not recommend the game since people have been investing their time and money from whats been said and experienced. Toxic company policies initiated after Handy Bitchford sold out to new parent company related to the plat market devaluation. Dont play this game if your concerned about the auto shadow bans/suspensions over anything negative about Warframe or to help smooth out its experience, youll get punished for that. Digital Extremes does not give a ♥♥♥♥ about the free top play market they have gotten themselves into so word of advice, go pay to play or free to play with little to no player to developer interactions, let them handle what needs to be done or not involve yourself with anything CHAT related. DE in this game is heavily biased towards players that SPEND ALOT OF MONEY and will actively shadow ban/suspend players that dont spend enough or any at all.
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Showing 1-15 of 16 comments
verbtime Aug 20, 2024 @ 11:25am 
Originally posted by BlueJay:
so far i would heavily not recommend the game since people have been investing their time and money from whats been said and experienced. Toxic company policies initiated after Handy Bitchford sold out to new parent company related to the plat market devaluation. Dont play this game if your concerned about the auto shadow bans/suspensions over anything negative about Warframe or to help smooth out its experience, youll get punished for that. Digital Extremes does not give a ♥♥♥♥ about the free top play market they have gotten themselves into so word of advice, go pay to play or free to play with little to no player to developer interactions, let them handle what needs to be done or not involve yourself with anything CHAT related. DE in this game is heavily biased towards players that SPEND ALOT OF MONEY and will actively shadow ban/suspend players that dont spend enough or any at all.
any evidence at all?
Burba Aug 20, 2024 @ 11:32am 
Originally posted by BlueJay:
so far i would heavily not recommend the game since people have been investing their time and money from whats been said and experienced. Toxic company policies initiated after Handy Bitchford sold out to new parent company related to the plat market devaluation. Dont play this game if your concerned about the auto shadow bans/suspensions over anything negative about Warframe or to help smooth out its experience, youll get punished for that. Digital Extremes does not give a ♥♥♥♥ about the free top play market they have gotten themselves into so word of advice, go pay to play or free to play with little to no player to developer interactions, let them handle what needs to be done or not involve yourself with anything CHAT related. DE in this game is heavily biased towards players that SPEND ALOT OF MONEY and will actively shadow ban/suspend players that dont spend enough or any at all.
Are you telling me that they ban people for not spending money? Sounds like hogwash if you are. Otherwise what are you talking about?
Black Paisley Aug 20, 2024 @ 11:35am 
Post history checks out. Just report and block folks.
Mystra4 Aug 20, 2024 @ 11:48am 
Bye~
mrunuick Aug 20, 2024 @ 3:44pm 
I'm just wondering what Randy pitchford has to do with digital extremes. Wrong company broski
tv Aug 20, 2024 @ 5:14pm 
Originally posted by mrunuick:
I'm just wondering what Randy pitchford has to do with digital extremes. Wrong company broski
lmao
Metalion Aug 20, 2024 @ 7:13pm 
I award you no points, and may god have mercy on your soul.
GreedRecycler Aug 20, 2024 @ 7:16pm 
People getting banned just for not spending plat? This has to be the dumbest attempt of trolling, at least make it not SO obvious :shigure2:
Drago Aug 20, 2024 @ 8:15pm 
Randy Pitchford is known for being a lower level employee formerly of 3D Realms and founder and CEO of Gearbox. Digital Extremes wasn't part of that, they sold out their baby to Leyou and then that was gobbled by Tencent, one of the biggest megacorps in the world, If bans are your thing, many of those for chats are mostly hold-overs from the Guides of the Lotus debacle particularly three members who abused the system but that is a tale for another time rather than this topic I would think. Certain turns of phrase; actions; or general racism, sexism (unless you are those moderators of course), or the wrong critique can result in chat or play bans. What bans in particular are you experiencing? DE Support is supposed to send your connected email a message with a reason for your ban though we have heard many stories of players not receiving those and getting banned permanently from support when questioning the bans for reasons of "harassment".

If you are talking about the changes of the company, there are reasons for that beyond just becoming a vassal instead of an indie. When DE was indie; they had freedom but needed financial support and a a loyal audience. Warframe with its founders and oft excited and enthusiastic playerbase covered the audience part while founders helped fund the game, they weren't enough to keep it profitable. To this end DE was still looking for backers and other jobs that it might be able to do on the side. Eventually they got Leyou, and while the audience was still useful; it was less necessary since Leyou had the coin as long as Warframe itself could remain profitable - and it was still doing well on that front - but there was talk of audience and Dev fatigue and this is covered in Devstreams here and there. Milestones promised and in times missed; so new investors in Leyou wanted DE to meet deadlines or to sell out their increasing stake in the company - ultimately to their own backer - who was Tencent. Does this answer your question? Its not just money, but DE is a company and to a company profit is all. With enough money, they weren't as beholden to the audience and they still have a good enough loyal playerbase even if "veterans" who have their shinies leave.
maeharaprojekt Aug 20, 2024 @ 8:25pm 
A few people just recently got smacked for trying to get other players, who are not even involved with the situation, to join their rage-fest against DE for their being banned due to what are clearly violations of TOS. Those posts, are themselves, violations of TOS.

OP, if you are sure your position is right and true, why are you not discussing the matter with Digital Extremes directly?

If you have unimpeachable proof of your innocence or that you are a victim, why are you not taking these proofs to Digital Extremes?

Public forums are not, and have NEVER, been a venue to discuss account issues with company or government organization customer support agents. Not for taxes, utilities, automobiles, appliances, and so on. Especially not for live-service computer games.

If you have any "dirty laundry" at all, the last place you should ever imagine to air it out is in public, on the Internet. Politicians do this all the time and it always comes back to bite them in the buttcheek.

Maybe rethink your "strategy" and communicate with DE. Don't bring it here.
Last edited by maeharaprojekt; Aug 20, 2024 @ 8:28pm
Drago Aug 20, 2024 @ 8:59pm 
Originally posted by maeharaprojekt:
A few people just recently got smacked for trying to get other players, who are not even involved with the situation, to join their rage-fest against DE for their being banned due to what are clearly violations of TOS. Those posts, are themselves, violations of TOS.

OP, if you are sure your position is right and true, why are you not discussing the matter with Digital Extremes directly?

If you have unimpeachable proof of your innocence or that you are a victim, why are you not taking these proofs to Digital Extremes?

Public forums are not, and have NEVER, been a venue to discuss account issues with company or government organization customer support agents. Not for taxes, utilities, automobiles, appliances, and so on. Especially not for live-service computer games.

If you have any "dirty laundry" at all, the last place you should ever imagine to air it out is in public, on the Internet. Politicians do this all the time and it always comes back to bite them in the buttcheek.

Maybe rethink your "strategy" and communicate with DE. Don't bring it here.

I would wager that one of the reasons so many of these threads exist, here and on the main forums as well as Reddit; is that DE Support is not resolving as many of these issues in a way that helps the user understand the issue at hand and help correct the situation. I know in the past through just my own experience on these forums, let alone my own play that the response from DE Support can vary to put it simply. If it were a matter for my field, these kinds of threads would be triggering reviews of staff and procedure in those departments,
DeAlph Aug 20, 2024 @ 9:02pm 
Originally posted by BlueJay:
so far i would heavily not recommend the game since people have been investing their time and money from whats been said and experienced. Toxic company policies initiated after Handy Bitchford sold out to new parent company related to the plat market devaluation. Dont play this game if your concerned about the auto shadow bans/suspensions over anything negative about Warframe or to help smooth out its experience, youll get punished for that. Digital Extremes does not give a ♥♥♥♥ about the free top play market they have gotten themselves into so word of advice, go pay to play or free to play with little to no player to developer interactions, let them handle what needs to be done or not involve yourself with anything CHAT related. DE in this game is heavily biased towards players that SPEND ALOT OF MONEY and will actively shadow ban/suspend players that dont spend enough or any at all.

heh? But I already played for 12 years and I didn't spend a lot of money (a few bucks) and no ban whatever. You are fine for chat, don't write violent or spam-ban words unless you are the person who likes to run into the rain of bullets.
Last edited by DeAlph; Aug 20, 2024 @ 9:05pm
maeharaprojekt Aug 20, 2024 @ 9:22pm 
Originally posted by Drago:
Originally posted by maeharaprojekt:
A few people just recently got smacked for trying to get other players, who are not even involved with the situation, to join their rage-fest against DE for their being banned due to what are clearly violations of TOS. Those posts, are themselves, violations of TOS.

OP, if you are sure your position is right and true, why are you not discussing the matter with Digital Extremes directly?

If you have unimpeachable proof of your innocence or that you are a victim, why are you not taking these proofs to Digital Extremes?

Public forums are not, and have NEVER, been a venue to discuss account issues with company or government organization customer support agents. Not for taxes, utilities, automobiles, appliances, and so on. Especially not for live-service computer games.

If you have any "dirty laundry" at all, the last place you should ever imagine to air it out is in public, on the Internet. Politicians do this all the time and it always comes back to bite them in the buttcheek.

Maybe rethink your "strategy" and communicate with DE. Don't bring it here.

I would wager that one of the reasons so many of these threads exist, here and on the main forums as well as Reddit; is that DE Support is not resolving as many of these issues in a way that helps the user understand the issue at hand and help correct the situation. I know in the past through just my own experience on these forums, let alone my own play that the response from DE Support can vary to put it simply. If it were a matter for my field, these kinds of threads would be triggering reviews of staff and procedure in those departments,

Before I retired, our customers tried the same thing and it never worked. Beyond our TOS, we had a duty to follow US and EU privacy laws because my employer back then is a GPS navigation and location-based services provider, with product operating in automobiles, in plug-in GPS modules (for transport and logistics clients), and separate apps on mobile devices.

If customers were having difficulties with their account and/or billing, we could not have conversations via forum posts or even live-chat; it had to be voice-only and through phones. Our CSR's could not even continue their calls if the customer was using VOIP - a restriction that was introduced because we had government clients.

For DE, when it comes to account and billing issues, I imagine that they have a few similar restrictions. Ultimately, you do not discuss account, security, and billing problems on a public forum. Ever.
Drago Aug 21, 2024 @ 4:15am 
Originally posted by maeharaprojekt:
Originally posted by Drago:

I would wager that one of the reasons so many of these threads exist, here and on the main forums as well as Reddit; is that DE Support is not resolving as many of these issues in a way that helps the user understand the issue at hand and help correct the situation. I know in the past through just my own experience on these forums, let alone my own play that the response from DE Support can vary to put it simply. If it were a matter for my field, these kinds of threads would be triggering reviews of staff and procedure in those departments,

Before I retired, our customers tried the same thing and it never worked. Beyond our TOS, we had a duty to follow US and EU privacy laws because my employer back then is a GPS navigation and location-based services provider, with product operating in automobiles, in plug-in GPS modules (for transport and logistics clients), and separate apps on mobile devices.

If customers were having difficulties with their account and/or billing, we could not have conversations via forum posts or even live-chat; it had to be voice-only and through phones. Our CSR's could not even continue their calls if the customer was using VOIP - a restriction that was introduced because we had government clients.

For DE, when it comes to account and billing issues, I imagine that they have a few similar restrictions. Ultimately, you do not discuss account, security, and billing problems on a public forum. Ever.

In these cases, folk like this are here venting it usually seems or using these as akin to negative reviews - which the review section for the game store exists for - due to how DE Support can one day help above and beyond while another close your ticket without discussion and ban you from even logging into support often without even sending the email for why this has happened as company policy states. This is not a professional response when this happens; which is why just searching by these threads there are hundreds of players that have had these exact same situations. Like I said, performance reviews.
Last edited by Drago; Aug 21, 2024 @ 4:57am
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Date Posted: Aug 20, 2024 @ 11:17am
Posts: 16