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NP mate, its good to verify every 6 months or so and if the problem continues open a ticket in the forum, they can find the solution...
I encountered a player (crossplaying on xbox to pc host) with prettymuch the same issue just now. Patch 36.0.8
Solution / TL;DR
their network provider port wasnt the same as their xbox port. they added it to their network port system.
This fixed it for them. hope this helps someone out there encountering this in the future, and landing here. Take care o/