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All mails concerning crash on startup for D:DC have been answered as far as we know. Could you resend your support mail with a reference to this topic and a dxdiag.txt of your system.
supportdc@larian.com
Please also check if you have this on the latest beta.
EDIT: also, another little thing, it tells me that I fail the CPU requirements because my base clock is 2.2ghz, but it has the Intel TurboBoost thing up to 3.2Ghz.
EDIT: And it also seems to be telling me that my DirectX verison is -1...I think I'll go find something else to do.
Alternately, you can delete local content and switch your library to only show installed games.
4) game crashes when starting campaign or multiplayer (and skill icons are missing)
Temporary solution: change your installation path to not include characters like ".". Change your installation folder to a normal name without special characters.
We are currently looking into other blocking issues and will provide workarounds or fixes for them as soon as possible.