Register battlefront version on Steam

[ricob]

My goal was to register my existing Battle of Normandy that I bought from Battlefront.com on Steam and then, when the game is released on Steam I would buy the DLC that I do not own. So I went to the Slitherine site to get a steam key. It asks for a "serial number". So I went to the Battlefront.com site to get that information. On the Battlefront site I found my order and it provides an "order number", an "activation code" as well as other general date and purchase information but NO serial number. So I guess I have no way of using my purchased version of Battle of Normandy on Steam. Am I missing something? Any advice or input appreciated. Thanks

[Chuck Jiggles]

I haven't used the service, but I think somebody wrote on Battlefront forums once that you need to click register new serial on the Slitherine my page, select your game and then give it your Activation Code and it should then give you a serial number.

[JellySoda]

Correct, you need to do that on Slitherine web page.

[ricob]

Thanks for the feedback, I was at the Slitherine web page when I tried this. I clicked to register the product and it asked for my serial number. I entered the activation code and it would not take it - it said it was an incorrect serial number.

Note: I just went back to the Slithrine page to try it again and this time I noticed the small print at the bottom of the page. It said:
"Please note, you can only register Slitherine/Matrix Games titles that came with a serial number. Older releases that did not come with a serial number can not be registered at this time."

So - I guess this is the exact opposite of rewarding long standing customers. I bought Battle of Normandy when it first came out so my reward is that I have to purchase it again if I want to get it on Steam.

[Sabre]

♥♥♥♥. All I have is the activation codes also! I purchased this from Battlefront back in 2018. I still run the game but Steam access would have been preferred because getting my version 1.0 to 4.03 is a pain. I'm running version 4.03 now though.

[Crocs Wit Socks]

I believe that the activation code will work on the website once the game is actually released tomorrow

[JellySoda]

https://www.slitherine.com/forum/viewtopic.php?f=58&t=93585

[KOS]

Originally posted by ricob:

Thanks for the feedback, I was at the Slitherine web page when I tried this. I clicked to register the product and it asked for my serial number. I entered the activation code and it would not take it - it said it was an incorrect serial number.

Note: I just went back to the Slithrine page to try it again and this time I noticed the small print at the bottom of the page. It said:
"Please note, you can only register Slitherine/Matrix Games titles that came with a serial number. Older releases that did not come with a serial number can not be registered at this time."

So - I guess this is the exact opposite of rewarding long standing customers. I bought Battle of Normandy when it first came out so my reward is that I have to purchase it again if I want to get it on Steam.

You have to wait for the game to be released officialy before claiming the game via Matrix store page....the game will be released within today. Then you will have to register the game on Matrix store and claim the Steam key.

[ricob]

As suggested by some I waited until the game was released and I went through all the correct steps at the Sliterine web site to register a serial number. I used the activation code for the product I own, as there is NO SERIAL NUMBER (see above). IT DID NOT WORK. Given their processes and the prices they are charging for this title I have lost all respect for the companies involved. I used to think highly of these guys but those days are Long Gone!!!

[A Canadian Cat]

Originally posted by ricob:

As suggested by some I waited until the game was released and I went through all the correct steps at the Sliterine web site to register a serial number. I used the activation code for the product I own, as there is NO SERIAL NUMBER (see above). IT DID NOT WORK. Given their processes and the prices they are charging for this title I have lost all respect for the companies involved. I used to think highly of these guys but those days are Long Gone!!!

Sounds like you bought CMBN v1 which used a different licensing system. Over at the help desk the have a way to fix it. Open a ticket here: https://battlefront.mojohelpdesk.com/

Their support is actually quite good so before you give up on them let them have a chance.

[KOS]

Originally posted by ricob:

As suggested by some I waited until the game was released and I went through all the correct steps at the Sliterine web site to register a serial number. I used the activation code for the product I own, as there is NO SERIAL NUMBER (see above). IT DID NOT WORK. Given their processes and the prices they are charging for this title I have lost all respect for the companies involved. I used to think highly of these guys but those days are Long Gone!!!

I have just redeemed my copy using the CMBN Update 3 serial. I read on the ticket service of Battlefront that this was requested to activate it. Ask directly to the TICKET SYSTEM as reported by "A Canadian Cat" to solve the problem.

As always...if you already bought an item, Battlefront will not screw you. They are a good company.

[David Jaros]

if you bought a bundle from battlefront you have to activate dlcs from matrix forum one by one with your bundle key

[tonos10]

I am having the same issue.....same scenario. Did you have to go through Battlefront tech support to get it resolved?

[ricob]

Yes... go through Battlefront support to resolve this