Multiplayer timeout, unable to continue game

[eNc | Henrik]

Me and a friend just got this game, but we're having issues with timeout. She's not on the most stable internet connection. During a wave the little "waiting" message pops up for a second or two and the game continues. No issue with that.

The issue is when the wave ends. It doesn't seem to register that the wave is over and we have no choice but to quit.

If she quits the game I will get popup in chat saying she's left. If I invite her back to the game through Steam, it will say "Failed to join game" on her end. On single player I have the option to continue the last played game in survival, but I don't see that option on co-op, so when I as the host quit the game, it's game over.

Is there anything, besides her moving and getting a better internet connection, that we can do to prevent this from happening?

[eNc | Henrik]

Update.

Just played two games now, Survival on Divider. First game we got the "waiting" message a few times throughout the game. On round 28 it didn't register that the round was over again. Nothing we could do but quit and try again. We did that and had a good run with no "waiting" messages at all up until round 26 when it didn't register end of round. She tried disconnecting/reconnecting her wifi without leaving the game to see if that did anything, but it did not.

If any of the devs are reading this, I'm more than happy to send over any log files you may require. For a game like this it's frustrating when a game can "break" any minute like this, making the last hour or two (or more) just wasted.

[PopSparkleDoom]

I am posting here, hoping the dev responds. Our friends group stopped playing the game because of this bug, and I've never seen any fixes for this problem since in any patches.

[Karawasa]

Sorry for the slow response. There is actually resume in all forms of co-op so at least you could get back to where it happened. Not saying that's anything but a workaround.

Log files would actually be great. If either of you can join our Discord we can walk through where to find them.

Originally posted by eNc | Henrik:

Update.
If any of the devs are reading this, I'm more than happy to send over any log files you may require. For a game like this it's frustrating when a game can "break" any minute like this, making the last hour or two (or more) just wasted.

Originally posted by PopSparkleDoom:

I am posting here, hoping the dev responds. Our friends group stopped playing the game because of this bug, and I've never seen any fixes for this problem since in any patches.

[Karawasa]

Originally posted by PopSparkleDoom:

I am posting here, hoping the dev responds. Our friends group stopped playing the game because of this bug, and I've never seen any fixes for this problem since in any patches.

Just want to clarify that the bug you're referencing is "end of wave rewards" not triggering?

[PopSparkleDoom]

Its been a while since, so we'll have to run it again and see what the specific issue and triggers were. But I also remember that after a wave was cleared, that we would get stuck there. This would happen after playing for a while, and was pretty consistent every game.

[TitanMan]

We are aware of the issue. Unfortunately the problem is the it's not very consistent and hard to replicate. Well at the very least we haven't been able to replicate this. For that reason, we can't nail down the exact reason why it happen. So what we can do is just just review the code and made some tweak that should prevent that. Since it's not a confirm fix, we didn't list that in the patch note.

If you haven't play the game for some time. I would appreciate it if you give it a try and see if it's still a problem. If it's, does it happen every wave, or just every few wave?

Finally, I'm not sure if this will work but there's a save system for co-op game now. So if you got stuck, you can try to quit the session and try to resume the game from lobby screen. Assume the bug didn't mess up the save system as the game save when a wave is cleared.

[PopSparkleDoom]

Thanks for the feedback. Well give a try and see what happens.

If it does happen, are there log files somewhere I can send through?

[TitanMan]

There should be a log file (Player.log) at where you find all the replay files.
C:\Users\USERNAME\AppData\LocalLow\Element Studios\Axon TD_ Uprising

[PopSparkleDoom]

Okay great. If we run in to the error again I'll send it through.
We did play last night and didn't get an error this time, so hopefully it keeps up.