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Thank you for reaching out!
At the moment, we can only support in English here.
Could you please translate your post so we can see how we can best help?
Otherwise, you're more than welcome to open a ticket through our Support Site[ubi.li] and an agent will get back to you in your preferred language.
Thank you!
- Ubisoft Support
After starting the game in the training phase, the game crashes with an error
"Oh no, it crushed
Riders republic steam crushed..."
Hi ghost omen,
I'm sorry to hear that your game is crashing.
Could you take a look at the PC troubleshooting in the link below and go through any of the steps you may not have tried, then try again:
https://ubi.li/x17TX
However, if the issue persists I would recommend trying each of the following:
- Ensure your game is running on a dedicated GPU rather than an integrated GPU - https://ubi.li/q0hCX
- Clear Ubisoft Connect cache - https://ubi.li/uNKwr
- Launch the game in Windows compatibility mode if you are using Windows 11 - https://ubi.li/h0VCZ
- Perform a SFC scan - https://ubi.li/gCxN0 (Win 10 & Below) https://ubi.li/OYBuj (Windows 10 & 11)
- Unplug non-essential peripherals (extra monitors, controllers, VR equipment, etc.)
- Reinstall the support software - https://ubi.li/s9Zj3
- Uninstall the game and Ubisoft Connect, then reinstall them on the same drive as your OS - https://ubi.li/cf8hs
If those steps do not help could you please confirm your PC specifications.
- Ubisoft Support
Thank you very much, I already solved the problem (I watched the video on YouTube), the problem was that the game should be launched as administrator
Thanks for the update, I'm pleased to hear that the issue is resolved 😊