Fatal Error!

[Putin Bot]

Ever since yesterday, or even the day before yesterday (around 9-10th of August), it has become impossible to play any matches (specifically Team Battle Royale as it is the only game mode that I play).

The error that is always encountered is: Fatal error![i.gyazo.com]

I have never had any issues in the past, and my Windows 10 has the latest drivers and updates, my OS installation is clean and my PC performs very well in all games — so this issue is most certainly not on my end.

Additionally, the issue seem to only occur during the team selection phase after finding a match (Calixer Selection). Due to this horrible issue, the system is continuously applying a "leaver" penalty on my account for every attempt.
I am now, as I am typing this, dealing with having to wait for 30 minutes before attempting again, only to soon end up with the exact same error and an even greater penalty without even having a chance to play.

We should be compensated with Battle Pass experience as this major issue has already prevented me from earning XP towards my Battle Pass for 2 days (so far), this is the second day and I do not have all the time on me to play at a later time — so I am just screwed considering that I purchased the Battle Pass and have been unable to progress as much as I wanted.

Absolutely miserable.

[MOD_Freyja]

Hello there! We're very sorry for the inconvenience, I will take note of your suggestion and relay it to the team!
In the meantime, could you provide us with your in-game nickname with #number, server, platform, and country?

[Putin Bot]

Originally posted by MOD_Athena:

Hello there! We're very sorry for the inconvenience, I will take note of your suggestion and relay it to the team!
In the meantime, could you provide us with your in-game nickname with #number, server, platform, and country?

Hello Athena!
Yes, most certainly!

Name & discriminator: Nimano#2950
Server: Europe
Platform: Steam (PC)
Country: Sweden

I look forward to a swift resolution. Thank you in advance!

[MOD_Freyja]

Got it! Thank you very much for letting us know about this issue!

[Putin Bot]

Originally posted by MOD_Athena:

Got it! Thank you very much for letting us know about this issue!

There has been a new update for Steam (1.1.3) in the past 24 hours, though the crashing issue has yet to be resolved. How is there an update without a resolution to all Steam players being unable to play without instantly crashing?

Also, how has there not been a compensation for almost an entire week of downtime, if not longer?
I am never going to be able to finish my Battle Pass that I purchased at this point with the extremely long downtime and lack of action from the developers.
This is so disappointing. At least treat your small player-base well so that we are able to recruit our friends & family.

[76561199518921473]

Hi,
Sorry for the inconvenience.
Could you provide the crash log from your PC?

'C:\Users\{your Window account\AppData\Local\Prototype\Saved'
*Make sure you check to see the hidden files in the Folder option.

I need that 'Saved' Folder. You can zip it and send it through the DISCORD DM.

Thank you.
Best regards,
Ra l Dev

[Putin Bot]

Originally posted by Ra l Dev:

Hi,
Sorry for the inconvenience.
Could you provide the crash log from your PC?

'C:\Users\{your Window account\AppData\Local\Prototype\Saved'
*Make sure you check to see the hidden files in the Folder option.

I need that 'Saved' Folder. You can zip it and send it through the DISCORD DM.

Thank you.
Best regards,
Ra l Dev

Greetings Ra!

I just joined the Battle Crush Discord server and provided you with the folder through DMs (my name is Intellect on Discord), precisely as you requested.

Thank you in advance as I look very much forward to an update.

[76561199518921473]

Originally posted by Putin Bot:

Originally posted by Ra l Dev:

Hi,
Sorry for the inconvenience.
Could you provide the crash log from your PC?

'C:\Users\{your Window account\AppData\Local\Prototype\Saved'
*Make sure you check to see the hidden files in the Folder option.

I need that 'Saved' Folder. You can zip it and send it through the DISCORD DM.

Thank you.
Best regards,
Ra l Dev

Greetings Ra!

I just joined the Battle Crush Discord server and provided you with the folder through DMs (my name is Intellect on Discord), precisely as you requested.

Thank you in advance as I look very much forward to an update.

Thanks for the files.
I already delivered your file to the Dev.
However, we addressed some of the crash issues on 1.1.4 (8/22).
Do you still have the issue after the 1.1.4 update?

Thank you.

[Putin Bot]

Originally posted by Ra l Dev:

Originally posted by Putin Bot:

Greetings Ra!

I just joined the Battle Crush Discord server and provided you with the folder through DMs (my name is Intellect on Discord), precisely as you requested.

Thank you in advance as I look very much forward to an update.

Thanks for the files.
I already delivered your file to the Dev.
However, we addressed some of the crash issues on 1.1.4 (8/22).
Do you still have the issue after the 1.1.4 update?

Thank you.

Greetings.

No, the issue was resolved after the update on the 22nd of August (1.1.4).

Thank you for resolving the issue and for providing me with justified assistance.
I am most grateful.