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All Servers showing permanent 500ms have probably wrong Network/Firewall configurations.
The Font uses ICMP for checking the ping. If ICMP is not allowed on firewall the request fails and the server list shows 500ms.
This does not mean 500ms is true, it's just a default value shown and the real game experience may be excelent. But it shows the server maintainer/owner is not doing a very good job.