Crash on startup with white screen

[Cabbage Patch Kid]

When I launch the game I get a large square white box in the center of the screen and 2 seconds of start up music. Then it crashes.
I just did a fresh install of steam and this game and still have the same problem.
Please advise.

[MAWL]

I ve got the same problem. Can anyone help?

[Thordred]

Try:

Right click the shortcut -> Properties -> Compatibility. Make sure you check run as administrator, disable desktop composition and disable desktop visual themes.

[a.t.virginia]

It works! :) But... You cannot do this operation o shortcut made by Steam (limited context menu and shortcut properities). You need to find in Your BGEE folder (probably -> C:\Program Files (x86)\Steam\steamapps\common\Baldur's Gate Enhanced Edition -> it depends where do You have Your Steam installed, I put here standard path for 64bit Win7 system) the file named BGEE.exe and make shortcut on Your desktop. Then go right click -> Properities -> Shortcut -> Advanced -> check: run as administrator.
White square problem dissapeared :)

[Cabbage Patch Kid]

It worked Thorded thanks!

[Cabbage Patch Kid]

Thank you too a.t.virginia wouldn't be able to find it without your post.

[FionFion]

Początkowo opublikowane przez Eyebreaker:

When I launch the game I get a large square white box in the center of the screen and 2 seconds of start up music. Then it crashes.
I just did a fresh install of steam and this game and still have the same problem.
Please advise.

I hate got the same exact problem.

I have been trying to change the properties of launch as a.t.virginia suggested, and i even tried to change the compatibility options and run it as vista or even xp

its still not working, and the BG support is not answering to my mails.

any other options ? i really want to start playing :(

The box says a crash occured and that a report has been made, please contact us to [e-mail]

[Mr_Jack]

Początkowo opublikowane przez FionFion:

Początkowo opublikowane przez Eyebreaker:

When I launch the game I get a large square white box in the center of the screen and 2 seconds of start up music. Then it crashes.
I just did a fresh install of steam and this game and still have the same problem.
Please advise.

I hate got the same exact problem.

I have been trying to change the properties of launch as a.t.virginia suggested, and i even tried to change the compatibility options and run it as vista or even xp

its still not working, and the BG support is not answering to my mails.

any other options ? i really want to start playing :(

The box says a crash occured and that a report has been made, please contact us to [e-mail]

Same problem here!!! :(

When i star the game i have a white box
Error
Then was an error. A crash report was saved to: .......please contact us to [e-mail]

[23dutch45man]

Many thanks Thordred for posting this solution!!

[Mythos]

Hey, just wanted to add some additional steps to fix for Windows 8.

Symptom: White box in the center of the screen, 2 seconds of music, crash.
Solution:

1. Browse to your Baldur's Gate folder
"C:\Program Files (x86)\Steam\SteamApps\common\Baldur's Gate Enhanced Edition"
2. Find BGEE.exe and right-click drag to your desktop, create shortcut here
3. Right-click the shortcut and go to properties
4. Go to the Compatibility tab at the top
5. Check the box for "Run this program as an administrator"
5. Also check the box for "Run this program in compatibility mode for:"
6. Leave as Windows XP (Service Pack 3)
7. Click OK, run game

You might be able to select a different OS on the compatibility mode dropdown... but Windows XP worked fine for me.

[CinderBlackwolf]

Outstanding, finally works with this advice.

[Mythos]

Początkowo opublikowane przez CinderBlackWolf:

Outstanding, finally works with this advice.

wohoo!

[KeyboardBrawl]

Początkowo opublikowane przez mauld:

A Windows 8 fix.

Sadly this isn't working for me. It's strange, I've been playing the game for a couple of days now with no problems. Suddenly, today, it presents the same issue as everyone else has been having. Verifying my game cache through steam doesn't come back with any errors, and nothing else has changed about the computer...Kind of screwy.

[KeyboardBrawl]

And now--after checking the compatibility tab, changing nothing, and then trying to launch again--it's running fine.

Huh.

Guys, I love this game...But this build has got some weird ♥♥♥♥ going on.

[Mythos]

Początkowo opublikowane przez Arkham Horror:

And now--after checking the compatibility tab, changing nothing, and then trying to launch again--it's running fine.

Huh.

Guys, I love this game...But this build has got some weird ♥♥♥♥ going on.

The "launch Baldur's Gate" spell must have fizzled. Make sure you're reagents are at least 2 feet from your computer. :)

[chriswills]

Hey

I just downloaded Baldurs Gate II EE, launched the game and it crashes. I have tried running as Administrator, and checked the two boxes in compatibility screen as above.

Here is the error message.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Baldur.exe
Application Version: 0.1.0.0
Application Timestamp: 528e755e
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18704
Fault Module Timestamp: 5065cd44
Exception Code: e06d7363
Exception Offset: 0001d8cb
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: a49e
Additional Information 2: f76c9ee2716cbe2ec254692fc116683f
Additional Information 3: ff31
Additional Information 4: 25dd6abed436aba34a5a6a32c09d2f32

I am currently updating my AMD drivers to see if that is the issue.

Any other suggestions.

Edit:

Still not working. As soon as I run Baldurs.exe the windows crash report comes up.

I have turned off DEP for baldurs.exe file also.

Frustrating as I just purchased the game from steam. Just noticed I posted this in Baldurs Gate EE forum not BGIIEE forum. I have been playing BG1 and it worked fine. I stopped playing a couple of weeks ago. I just tried to reload BG1 and it crashes exactly the same as BGII does. Which is odd as it used to work.