[Solved] CoH wont Start after OS Update to Windows 10

[Torretsyndrom]

Hi all,

Saturday i update my OS (Win8.1pro/64) to Windows 10 Pro (64). Before i do so, CoH works (sometimes with Commanding Laggs) great. After the Upgrade to Win10, CoH wont start anymore.

I start the Game, my Frindlist shows, that i play CoH to my Mates (all other Player in my FL), but after some Seconds that Status disapear and the Game dosent Start.

That happen with, or without the "Blitzkrieg Mod"

What i try:

1) Delete and make a fresh install of the whole Game (6,7GB) => dosent Work
2) Delete and make a fresh install of Steam-Client => dosent Work
3) Start the Game as Administrator, set Compatibility to "Win8" and give the User under "Security Tab" all rights => dosent Work
4) Try to install a new directX Version, but Win10 have a newer one, as the dx-Webinstaller can install => dosent Work
5) Start the Game with following Parameters: "-dev -dx9 -mod Blitzkrieg" => dosent Work

Here is my "warnings.log" from Path: "C:\Users\USER\Documents\My Games\Company of Heroes Relaunch"

RELICCOH started at 2015-08-09 15:08
OS NT 6.1 (sp0.0) x64, 7678MB Physical Memory, 5068 Physical Available, 3955 Virtual Available
RUN-OPTIONS
WORKING-DIR C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch
USER MYNAME

15:08:11.28 4 Logical Processors detected
15:08:11.28 Multithreading Enabled
15:08:11.28 THREAD: Hyper-Threading Technology Processors are not detected.
15:08:11.28 XTHREAD: Detected 4 core(s) with 4 hardware thread(s)
15:08:11.28 XTHREAD: Main thread now used as XThread 0
15:08:11.28 XTHREAD: Spawned thread on processor 1
15:08:11.28 XTHREAD: Spawned thread on processor 2
15:08:11.28 XTHREAD: Spawned thread on processor 3
15:08:11.28 MATHBOX -- Version=6, Cpu=Intel Pentium III:f=6,m=7, Mode=SSE
15:08:11.45 GAME -- Company Of Heroes, 2.700.2, Build test.2.700.2, Type test, Language german
15:08:11.47 MOD -- Mounting RelicDLC1, 1.0
15:08:11.47 MOD -- Mounting RelicDLC2, 1.0
15:08:11.47 MOD -- Mounting RelicDLC3, 1.0
15:08:11.48 MOD -- Mounting RelicOps, 1.0
15:08:11.48 MOD -- Mounting RelicCoH, 1.0
15:08:11.58 GAME -- Resetting fp control word.
15:08:15.80 WW2Mod -- PropertyBagManager Loaded in 4.216000s

My Rig:
Intel Q9550
Gigabyte EP43T-USB3
8 GB DDR3 1333MHz
Zotec GTX660

So anyone has the same Problems, or anyone has a Idea how to solve that Prolem? Maybe Steam himself has to make a Update to the Game that bring it to Work? So please if so, please Steam, let us know that, before we try more and more loseless Things to bring it up to work.

Thanks to all!

Greetz from Germany
Torret

[Torretsyndrom]

Oh i forgot:

If i Start "Company of Heroes - Opposing Fronts" the Game did (!) start! But i cannot access the "Blitzkrieg Mod" from there....

[Torretsyndrom]

Found in "Windows Error Reporting":

Fehlerbucket 73438496634, Typ 1
Ereignisname: APPCRASH
Antwort: http://oca.microsoft.com/resredir.aspx?SID=2528&iBucketTable=1&iBucket=73438496634&BucketHash=b61d821cb5b65d341a6f7f80397b33c2
CAB-Datei-ID: 0

Problemsignatur:
P1: RelicCOH.exe
P2: 0.0.0.0
P3: 53e26b17
P4: BugSplat.dll
P5: 3.1.0.161
P6: 49c2b714
P7: c0000005
P8: 0000ec97
P9:
P10:

Angefügte Dateien:
C:\Users\USER\AppData\Local\Temp\WERDDF6.tmp.WERInternalMetadata.xml

Diese Dateien befinden sich möglicherweise hier:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_RelicCOH.exe_3a387243851c7a68d8aa33cc3613dc374d2a311a_7162b3b2_1512e077

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: b9baf7a6-e5a9-43e3-a8bc-558fcc197cfa
Berichtstatus: 0
Bucket mit Hash: b61d821cb5b65d341a6f7f80397b33c2

And

Name der fehlerhaften Anwendung: RelicCOH.exe, Version: 0.0.0.0, Zeitstempel: 0x53e26b17
Name des fehlerhaften Moduls: BugSplat.dll, Version: 3.1.0.161, Zeitstempel: 0x49c2b714
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000ec97
ID des fehlerhaften Prozesses: 0x2a8
Startzeit der fehlerhaften Anwendung: 0x01d0d2ae69f7bfe3
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\RelicCOH.exe
Pfad des fehlerhaften Moduls: C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\BugSplat.dll
Berichtskennung: b9baf7a6-e5a9-43e3-a8bc-558fcc197cfa
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

And out of "Report.wer"

Version=1
EventType=APPCRASH
EventTime=130835324982659004
ReportType=2
Consent=1
UploadTime=130835324984112463
ReportIdentifier=2b4b66b4-3dfc-11e5-834a-6cf04972fb95
IntegratorReportIdentifier=4bfba521-7af7-4f02-82e0-e98460d8fe44
WOW64=1
NsAppName=RelicCOH.exe
Response.BucketId=b61d821cb5b65d341a6f7f80397b33c2
Response.BucketTable=1
Response.LegacyBucketId=73438496634
Response.Str=http://oca.microsoft.com/resredir.aspx?SID=2528&iBucketTable=1&iBucket=73438496634&BucketHash=b61d821cb5b65d341a6f7f80397b33c2
Sig[0].Name=Anwendungsname
Sig[0].Value=RelicCOH.exe
Sig[1].Name=Anwendungsversion
Sig[1].Value=0.0.0.0
Sig[2].Name=Anwendungszeitstempel
Sig[2].Value=53e26b17
Sig[3].Name=Fehlermodulname
Sig[3].Value=BugSplat.dll
Sig[4].Name=Fehlermodulversion
Sig[4].Value=3.1.0.161
Sig[5].Name=Fehlermodulzeitstempel
Sig[5].Value=49c2b714
Sig[6].Name=Ausnahmecode
Sig[6].Value=c0000005
Sig[7].Name=Ausnahmeoffset
Sig[7].Value=0000ec97
DynamicSig[1].Name=Betriebsystemversion
DynamicSig[1].Value=10.0.10240.2.0.0.256.48
DynamicSig[2].Name=Gebietsschema-ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Zusatzinformation 1
DynamicSig[22].Value=49b5
DynamicSig[23].Name=Zusatzinformation 2
DynamicSig[23].Value=49b50c8a2fea553712d2f92b34107509
DynamicSig[24].Name=Zusatzinformation 3
DynamicSig[24].Value=0c1b
DynamicSig[25].Name=Zusatzinformation 4
DynamicSig[25].Value=0c1b7bd8141f3b02734e7425b3a5ded5
UI[2]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\RelicCOH.exe
UI[3]=The build server will stamp this field funktioniert nicht mehr
UI[4]=Windows kann online nach einer Lösung für das Problem suchen.
UI[5]=Online nach einer Lösung suchen und das Programm schließen
UI[6]=Später online nach einer Lösung suchen und das Programm schließen
UI[7]=Programm schließen
LoadedModule[0]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\RelicCOH.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\AppPatch\AcLayers.DLL
LoadedModule[6]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\USER32.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\SHELL32.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\advapi32.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\shlwapi.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\SETUPAPI.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\CFGMGR32.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\sfc.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[29]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[31]=C:\WINDOWS\SYSTEM32\SortWindows61.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\IMM32.DLL
LoadedModule[33]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\NSI.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\DSOUND.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[39]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\steam_api.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[41]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\BugSplat.dll
LoadedModule[42]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\DivxMediaLib.dll
LoadedModule[43]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\Debug.dll
LoadedModule[44]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\Filesystem.dll
LoadedModule[45]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\Localizer.dll
LoadedModule[46]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\LuaConfig.dll
LoadedModule[47]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\MathBox.dll
LoadedModule[48]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\Memory.dll
LoadedModule[49]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\Platform.dll
LoadedModule[50]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\Shark.dll
LoadedModule[51]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\Spooge.dll
LoadedModule[52]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\UserInterface.dll
LoadedModule[53]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\Util.dll
LoadedModule[54]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\XThread.dll
LoadedModule[55]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\ModManager.dll
LoadedModule[56]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\NetConfig.dll
LoadedModule[57]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\SimEngine.dll
LoadedModule[58]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\MSVCP100.dll
LoadedModule[59]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\MSVCR100.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[62]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[64]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\DivxDecoder.dll
LoadedModule[65]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\FileParser.dll
LoadedModule[66]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\mss32.dll
LoadedModule[67]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\libacml_mp_dll.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[70]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[71]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\libifcoremd.dll
LoadedModule[72]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\libguide40.dll
LoadedModule[73]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\libmmd.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\IMAGEHLP.dll
LoadedModule[75]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[77]=C:\Program Files (x86)\Steam\steamclient.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\CRYPT32.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\MSASN1.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\PSAPI.DLL
LoadedModule[81]=C:\Program Files (x86)\Steam\tier0_s.dll
LoadedModule[82]=C:\Program Files (x86)\Steam\vstdlib_s.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[84]=C:\Program Files (x86)\Steam\steam.dll
LoadedModule[85]=C:\Program Files (x86)\Steam\Steam2.dll
LoadedModule[86]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\DbgHelp.dll
LoadedModule[87]=C:\Program Files (x86)\Steam\CSERHelper.dll
LoadedModule[88]=C:\Program Files (x86)\Steam\gameoverlayrenderer.dll
LoadedModule[89]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\WW2Mod.dll
LoadedModule[90]=C:\Windows\SYSTEM32\gameux.dll
LoadedModule[91]=C:\Windows\SYSTEM32\XmlLite.dll
LoadedModule[92]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10240.16384_none_3bccb1ff6bcd1849\COMCTL32.dll
LoadedModule[93]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.10240.16384_none_d15682eeaf714889\gdiplus.dll
LoadedModule[94]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[95]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[96]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[97]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[98]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[99]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[101]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[102]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[103]=C:\Windows\System32\rasadhlp.dll
LoadedModule[104]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\spDx10.dll
LoadedModule[105]=C:\WINDOWS\SYSTEM32\d3d10.dll
LoadedModule[106]=C:\WINDOWS\SYSTEM32\d3dx10_33.dll
LoadedModule[107]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[108]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\Profiler.dll
LoadedModule[109]=C:\WINDOWS\SYSTEM32\d3d10core.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[111]=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\spDx9.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[113]=C:\WINDOWS\SYSTEM32\d3dx9_30.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\dwmapi.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Nicht mehr funktionsfähig
ConsentKey=APPCRASH
AppName=The build server will stamp this field
AppPath=C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch\RelicCOH.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=B6EB35046402ECD65AE8EAFF3AB2515C

Hope that this Error Reportings help Steam maybe to solve the Problem...
Sorry, iam from Germany, so Windows "talks" in german...

Greetz
Torret

[Astrospud]

I can confirm this.

[MrBray357]

still works perfectly fine for me game and all the mods

[[-TWR-]Augustus]

Same here game wont start

[76561198243417206]

its using directx 10 change setting from ultra to high
or delete the relaunch folder in documents ( Not Programs Folder )

[Torretsyndrom]

Hi,

its using directx 10 change setting from ultra to high

I start the game allready with the Parameter "-dx9" (see First Post) that dosent help. To change other Graphicsettings i have to go InGame and thats the Prob, Game dosent start :-)
Descripe please exactly what u mean... how should i do so? Maybe i oversee something...

or delete the relaunch folder in documents ( Not Programs Folder )

Also allready did (see First Post) => Dont work...

still works perfectly fine for me game and all the mods

One of our Mates also has upgradet to Win10pro/64. He has no Problem like U to play the Game. Someone can play, someone not. I can't find a different betwean his Win10 and my. We have both Win10pro/64. I cannot understand why someone can play, someone not...

Did anyone solve that Problem, so please let us know. Nice to see, that iam not alone with my Problem. But sorry Guys, i didnt have a solution...

Greetz Torret

[Duzzit]

Sadly, I can't offer a solution, I have tried all of the above myself. You're not alone in this :).

[Sandman332/Docholiday332]

Upgraded to Windows 10 from 8.1 the other day, Company of heroes 1 still runs fine, opens fine, blitzkrieg mod works fine for me as well. Obviously it is something on your end.

[76561198243417206]

I do not see where you deleted the relaunch folder from documents just you uninstalled the game means nothing

try -nomovies as a switch might be the movies crashing the game not the game.
try editing the config.lau to directx 9 not a switch
if you have mods installed then go to them and ask for a fix seeing as you have modified the game its probably to do withthe mod setting not the game.

[Torretsyndrom]

Hi,

Upgraded to Windows 10 from 8.1 the other day, Company of heroes 1 still runs fine, opens fine, blitzkrieg mod works fine for me as well.

Sounds good! Happy Birthday :-)

Obviously it is something on your end.

No. U read that iam not the only one in Trouble with it?

I do not see where you deleted the relaunch folder from documents just you uninstalled the game means nothing

OK, but i mean "whole Game", also that Folder.

try -nomovies as a switch might be the movies crashing the game not the game.

Tested, dosent work :-(

try editing the config.lau to directx 9 not a switch

I can't found a "config.lua", only a "sysconfig.lua" in "C:\Program Files (x86)\Steam\SteamApps\common\Company of Heroes Relaunch" there i go and Change that:

-- Shader Quality (2=d3d10, 1=high, 0=low (d3d9))
	{	setting = "shaderQuality",		value = 0, 		valueType = valueTypeInt,	memoryUsed = {25,22} },

from 1 to 0 (d3d10 to d3d9)
That also didnt work...

if you have mods installed then go to them and ask for a fix seeing as you have modified the game its probably to do withthe mod setting not the game.

The Game didnt start with, or without installed Mod.

But thx for help lordshoa

[76561198243417206]

configuration.lua
its in documents

why would you install a mod when the games not working makes no sense ?
I would remove all till you get vanilla working then add mods your just asking for more pain.

[Torretsyndrom]

Hey,

configuration.lua
its in documents

I dont have a "configuration.lua" in "Company of Heroes Relaunch" in Documents.

why would you install a mod when the games not working makes no sense ?

Because i dont play vanilla, only with BK Mod. I Install the Game direct followed with the BK Mod. Then i see that the Game dont work.

As i started to Install, i know that the Game works, because it works at my Friend with Windows 10 without Errors. I was thinking, it will be run here too. But it dosent...

Today i ask my Friend to send me his "Company of Heroes Relaunch" Folder in Documents as zip File. I unzip it, rename my own, and insert his Folder. That also dosent work. But now i have a "configuration.lua" in "Company of Heroes Relaunch" Folder.

Witch Position i have to Change to DX9 in "configuration.lua"? Whats the Syntax?

Thx & Greetz
Torret

[AE Aqua]

I also have the same problem wit COH 1 and 2. They wont start after updating from windows 8.1 to 10.

Greetz,
KA71

[peterpwalkerwalker]

I also am having problems when I have loaded the selected game and it has loaded graphics just flash on and off unplayable.