Error when launching skirmishes

[mrshift]

Hi,

Hope someone can help with this, please. Up until very recently (as in, 2-3 days ago) everything was working fine. Now I get an error when launching skirmishes - 'An error occurred while starting the game'.

I've verified all the files, checked the graphics drivers are up to date, deleted the 'temp.rec' file in the playback folder (as recommended in other threads), even uninstalled and reinstalled Company of Heroes entirely - but still receiving the same error message.

I get a feeling it's something server-side, but I'm out of ideas and happy to try anything now. So any ideas would be gratefully accepted, thanks!

[KtX2SkD]

Double-check you deleted the correct "temp.rec", because for example on my machine, I have three, for different games.

[mrshift]

Thanks for the tip - yep, I think I deleted the correct one as there's only one other temp.rec file, and that's for CoH2.

[mrshift]

FYI, this is the warnings.log after all I did was open the game, clicked on Skirmish, waited for the error message, then exited the game:


RELICCOH started at 2022-05-19 17:47
OS NT 6.2 (sp0.0) x64, 8115MB Physical Memory, 3952 Physical Available, 3942 Virtual Available
RUN-OPTIONS
WORKING-DIR C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes Relaunch
USER David

17:47:57.40 4 Logical Processors detected
17:47:57.40 Multithreading Enabled
17:47:57.40 THREAD: Hyper-Threading Technology Processors are not detected.
17:47:57.40 XTHREAD: Detected 4 core(s) with 4 hardware thread(s)
17:47:57.40 XTHREAD: Main thread now used as XThread 0
17:47:57.40 XTHREAD: Spawned thread on processor 1
17:47:57.40 XTHREAD: Spawned thread on processor 2
17:47:57.40 XTHREAD: Spawned thread on processor 3
17:47:57.40 MATHBOX -- Version=6, Cpu=Intel Pentium II:f=6,m=5, Mode=SSE
17:47:57.60 GAME -- Company Of Heroes, 2.700.2, Build test.2.700.2, Type test, Language english
17:47:57.60 MOD -- Mounting RelicDLC1, 1.0
17:47:57.61 FILESYSTEM -- filepath failure, path does not exist 'C:\Users\David\Documents\My Games\Company of Heroes Relaunch\DLC1\Movies\'
17:47:57.61 MOD -- Mounting RelicDLC2, 1.0
17:47:57.61 FILESYSTEM -- filepath failure, path does not exist 'C:\Users\David\Documents\My Games\Company of Heroes Relaunch\DLC2\Movies\'
17:47:57.61 MOD -- Mounting RelicDLC3, 1.0
17:47:57.61 FILESYSTEM -- filepath failure, path does not exist 'C:\Users\David\Documents\My Games\Company of Heroes Relaunch\DLC3\Movies\'
17:47:57.61 MOD -- Mounting RelicOps, 1.0
17:47:57.61 MOD -- Mounting RelicCoH, 1.0
17:47:57.67 FILESYSTEM -- filepath failure, path does not exist 'C:\Users\David\Documents\My Games\Company of Heroes Relaunch\Engine\Movies\'
17:47:57.67 FILESYSTEM -- filepath failure, path does not exist 'C:\Users\David\Documents\My Games\Company of Heroes Relaunch\WW2\Movies\'
17:47:57.72 GAME -- Resetting fp control word.
17:48:00.25 WW2Mod -- PropertyBagManager Loaded in 2.527000s
17:48:00.29 AppInitNetwork::InitSteam: Initializing Steam...
17:48:00.29 AppInitNetwork::InitSteam: Steam has been initialized.
17:48:00.29 RLINK -- NetworkManager::Create - creating network manager
17:48:01.35 RLINK -- WorldwideLoginService::WorldwideLoginService - initializing
17:48:01.35 RLINK -- WinTransport - CreateSocket exclusive broadcast socket was available.
17:48:01.35 RLINK -- RLink::WorldwideLoginService::LongPoller::ThreadFunction - Entering network thread function...
17:48:01.35 RLINK -- WinTransport - CreateSocket listening for broadcasts on default port
17:48:01.38 RLINK -- WinTransport - Host Name: DESKTOP-OR01MPS, aliases: , type=AF_INET, len=4
17:48:01.38 RLINK -- WinTransport - Host IP Address #0: 192.168.1.35
17:48:01.38 RLINK -- WinTransport - Interface #0: ip:127.0.0.1, broadcast:127.0.0.1, flags=IFF_UP IFF_LOOPBACK IFF_MULTICAST
17:48:01.38 RLINK -- WinTransport - Interface #1: ip:192.168.1.35, broadcast:192.168.1.35, flags=IFF_UP IFF_BROADCAST IFF_MULTICAST
17:48:01.38 RLINK -- Transport::OpenInternal request to WINaddr:255.255.255.255:6112;
17:48:01.38 RLINK -- SessionManager - Peer Header Size = 15 bytes
17:48:01.38 RLINK -- SessionManager - Game Data overhead = 4 bytes
17:48:01.38 RLINK -- SessionManager - Proxy overhead = 7 bytes
17:48:01.38 RLINK -- AutomatchInternal: Instantiating
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel fffffffe
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel fffffffb
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel fffffffd
17:48:01.38 RLINK -- RLink::ThreadFunction - Entering network thread function...
17:48:01.38 Loaded 589 badwords from data:OnlineConfig\Badwords.lua
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel 00000000
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel 00000001
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel 00000002
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel 00000003
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel 00000004
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel 00000005
17:48:01.38 RLINK -- MessageInternal::CreateChannel: Created channel 00000006
17:48:01.38 GAME -- Available memory: 8115MB Physical RAM, 1280MB Pagefile, 4095 Virtual Address Space
17:48:02.17 DLLDriverLinker -- Adding driver 'spDx10.dll'.
17:48:02.17 DLLDriverLinker -- Adding driver 'spDx9.dll'.
17:48:02.17 DLLDriverLinker -- 2 DLL drivers found.
17:48:02.17 Unable to find device tweek file [drivers\spDx10_config.txt].
17:48:02.21 SPDx10 -- Adapter [Intel(R) HD Graphics Family]: 112MB dedicated video memory, 0MB dedicated system memory and 2048MB shared system memory.
17:48:02.21 Unable to find device tweek file [drivers\spDx9_config.txt].
17:48:04.04 DLLDriverLinker -- 2 DLL drivers found.
17:48:04.07 SPOOGE - Driver[DirectX9 rendering device] version[4,36]
17:48:04.07 GAME -- Resolution set to 1360x768 (fullscreen).
17:48:04.12 SPDx9 -- Driver Name = igdumdim32.dll Desc = Intel(R) HD Graphics Family
17:48:04.12 SPDx9 -- Driver Vendor = 0x8086 Device = 0x0A16 SubSys = 0x08801025 Rev = 0x000B
17:48:04.12 SPDx9 -- Driver Version Product = 0x000A Version = 0x0012 SubVersion = 0x00 Build = 542.74
17:48:04.12 SPDx9 -- Driver GUID = {D7B78E66-4956-11CF-2763-8F28B6C2C735}
17:48:06.03 SPDx9 -- 2136MB available Texture Memory
17:48:06.03 SPDx9 -- Unknown video driver, assuming [1] GPUs.
17:48:06.03 ShaderDatabase: using shader profile [ps30]
17:48:06.29 FILESYSTEM -- filepath failure, missing alias 'TOOLSDATA:autoloddecimator.lua'
17:48:06.45 GameObjLoader 0cc59168 - resetting counters
17:48:06.45 GameObjLoader 0cc59168 - Created loader
17:48:06.45 GameObjLoader 0cc59268 - resetting counters
17:48:06.45 GameObjLoader 0cc59268 - Created loader
17:48:06.45 GAME -- Beginning FE
17:48:06.45 UIFrontEnd - Loading Front End
17:48:06.45 THREAD: Hyper-Threading Technology Processors are not detected.
17:48:07.08 SOUND -- Initializing ...
17:48:07.18 INNIMapDCA Key not found: sp_speechducker::time
17:48:07.77 SOUND -- Initialization completed!
17:48:07.77 UIFrontEnd - Initializing Forms
17:48:09.09 CampaignFilter::BindFilterSpecificWidgets()
17:48:09.43 Activating screen: MovieScreen
17:48:11.94 Activating screen: AppLoadingForm
17:48:11.94 SetupProductLoadingArt - choosing bgArt = 4 (gold=0)
17:48:12.28 GAME -- Loaded campaign 'Invasion of Normandy' (DATA:SCENARIOS\SP\COH.CAMP) with 15 missions, [coh]
17:48:12.28 GAME -- Loaded campaign 'Liberation of Caen' (DATA:SCENARIOS\SP\CXP1.CAMP) with 9 missions, [cxp1]
17:48:12.28 GAME -- Loaded campaign 'Operation Market Garden' (DATA:SCENARIOS\SP\CXP2.CAMP) with 8 missions, [cxp2]
17:48:12.29 GAME -- Loaded campaign 'Falaise Pocket' (DATA:SCENARIOS\SP\DLC3.CAMP) with 3 missions, [dlc3]
17:48:12.29 GAME -- Loaded campaign 'Causeway' (DATA:SCENARIOS\SP\DLC2.CAMP) with 3 missions, [dlc2]
17:48:12.29 GAME -- Loaded campaign 'Tiger Ace' (DATA:SCENARIOS\SP\DLC1.CAMP) with 3 missions, [dlc1]
17:48:13.00 GAME -- Using player profile DESKTOP-OR01MPS
17:48:13.81 Dx9Program : Unable to find shader script for 'fxshader_multiply' in the ShaderDatabase.
17:48:14.02 Dx9Program : Unable to find shader script for 'fxshader_depthadditive' in the ShaderDatabase.
17:48:14.43 SetupProductLoadingArt - choosing bgArt = 4 (gold=0)
17:48:14.44 Activating screen: FEMovie
17:48:14.44 Activating screen: OnlineWidget
17:48:14.44 CRC & Version Info : 000002bc:924f95e6:dc49d0cb reliccoh:700:ww2mod.dll 0
17:48:14.44 Logging in using Steam credentials...
17:48:14.44 Activating screen: FE_mm_01
17:48:14.47 SetupProductLoadingArt - choosing bgArt = 4 (gold=0)
17:48:14.47 GAME -- Setting campaign state to 'coh'
17:48:14.47 GAME -- Closing state 'coh'
17:48:14.48 GAME -- Setting campaign state to 'cxp2'
17:48:14.48 GAME -- Closing state 'cxp2'
17:48:14.49 GAME -- Setting campaign state to 'cxp1'
17:48:14.49 GAME -- Closing state 'cxp1'
17:48:14.49 GAME -- Setting campaign state to 'dlc1'
17:48:14.49 GAME -- Closing state 'dlc1'
17:48:14.50 GAME -- Setting campaign state to 'dlc2'
17:48:14.50 GAME -- Closing state 'dlc2'
17:48:14.50 GAME -- Setting campaign state to 'dlc3'
17:48:14.50 GAME -- Closing state 'dlc3'
17:48:14.50 RLINK -- Requesting ticket
17:48:14.50 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.58 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.59 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.60 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.61 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.63 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.64 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.65 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.66 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.68 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.71 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.71 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.74 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.75 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.77 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.78 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.80 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.82 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.83 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.85 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
17:48:14.86 RLINK -- OnRequest app ticket returned N
17:48:14.86 RLINK -- SteamAuth received ticket at t=13485
17:48:14.86 RLINK -- SteamAuthManager::GetAuthToken state ID : 2
17:48:15.59 RLINK -- Found 1 profiles for account /steam/76561198007284244
17:48:15.59 RLINK -- Found profile: /steam/76561198007284244
17:48:15.60 THREAD: Hyper-Threading Technology Processors are not detected.
17:48:16.40 Activating screen: MessageBoxPopup
17:48:16.40 RLINK -- starting online hosting
17:48:16.40 RLINK -- SlotManager::GetStringFromSlots: compressed = 25 bytes / 350 bytes
17:48:17.36 RLINK -- BT! - SockInit: SOCK_FD_SET_SIZE = 64
17:48:17.36 RLINK -- DBG - SockConnect: 0/s->stHandle=4580
17:48:17.36 RLINK -- DBG - SockConnect: 0/4580 connect deferred (in progress)
17:48:26.54 RLINK -- BattleServerRelay::Process - 160 ms between calls!
17:48:27.38 RLINK -- HostAsync: online hosting failed
17:48:27.38 RLINK -- HostAsync - completed with HostResult = 10
17:48:27.38 Activating screen: MessageBoxPopup
17:48:27.38 RLINK -- WorldwideAutomatchService::OnHostComplete - automatcher is no longer active - stopPollPending 0 automatchPollID 18446744073709551615
17:48:27.38 RLINK -- DBG - SockAnimateAll: socket 0/4580 SENDWAIT timeout 2000 exceeded.
17:48:27.38 RLINK -- DBG - SockCloseGraceless: socket 0/4580 will now close gracelessly (linger is now off)
17:48:27.38 RLINK -- DBG - _SockClose: socket 0/4580, 41 bytes of send data flushed
17:48:27.38 RLINK -- DBG - _SockClose: socket 0/4580 initiating close
17:48:27.38 RLINK -- DBG - _SockClose: socket 0/4580 close complete. debugReason SENDWAIT timeout graceless close
17:48:27.38 RLINK -- DBG - _SockClose: socket 0/-1 close complete. debugReason SENDWAIT timeout
17:48:27.38 RLINK -- DBG - _SockFree: socket 0/-1 _SockFree complete
17:48:27.49 RLINK -- DBG - _SockClose: socket 0/-1 close complete. debugReason SockCollection::DisconnectAll forceFree
17:48:27.60 RLINK -- BT! - SockUnInit - sending shutdown notification & close with linger for all 0 active sockets
17:48:30.55 Activating screen: QuitPromptDialog
17:48:31.67 GameApp::Quit( exitValue = 0 )
17:48:31.67 GameApp::ShutFrontEnd
17:48:31.68 GAME -- Ending FE
17:48:31.68 UIFrontEnd - Unloading Front End
17:48:31.72 SOUND -- Shutting down ...
17:48:31.81 SOUND -- Shutdown completed!
17:48:31.85 ~FEAppListener - Flushing queued online notifications
17:48:33.37 DLLDriverLinker -- 2 DLL drivers found.
17:48:33.37 ActionDatabase : [2343] global actions, [0] dummy actions.
17:48:33.37 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000000
17:48:33.37 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000001
17:48:33.37 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000002
17:48:33.37 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000003
17:48:33.37 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000004
17:48:33.37 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000005
17:48:33.37 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000006
17:48:33.37 RLINK -- NetworkManager::Destroy - exit allocation counts Network (cur/max) = 0 / 0, Session = 0 / 0
17:48:33.37 RLINK -- MessageInternal::DestroyChannel: Destroyed channel fffffffd
17:48:33.37 RLINK -- AutomatchInternal: Fade to black
17:48:33.37 RLINK -- SessionManager::~SessionManager - uninitializing
17:48:33.40 RLINK -- RLink::ThreadFunction - Returning from the network thread function...
17:48:33.41 RLINK -- Transport::~Transport - shutting down transport
17:48:33.41 RLINK -- Transport::~Connection - closing WINaddr:255.255.255.255:6112;,WINaddr:255.255.255.255:6112;
17:48:33.41 RLINK -- AsyncJobDriver::~AsyncJobDriver() - dynamically allocated job LogoutAsync is still running
17:48:33.41 RLINK -- WorldwideLoginService::~WorldwideLoginService - uninitializing
17:48:33.47 RLINK -- RLink::WorldwideLoginService::LongPoller::ThreadFunction - Returning from the network thread function...
17:48:33.48 RLINK -- AsyncJobDriver::~AsyncJobDriver() - dynamically allocated job HttpRequestAsync is still running
17:48:33.49 MOD -- Shutting down

Application closed without errors


Many thanks for any ideas :)

[KtX2SkD]

That's... alot of text. Any idea how much of this is already written prior to your clicking the "Skirmish" button?

Maybe try also the "Multiplayer" button and see what happens, after all I think you can host "Skirmish" through that too. Do the campaigns work by the way?

Screenshots might help. You can also try running Steam itself as administrator, or run Steam and CoH through a VPN since you suspect there is a networking problem.

I'm hoping you are running CoH and not CoH legacy?

[mrshift]

Hi, and sorry for the text dump. And yep, campaigns were working.

Thanks again for your time, and I found the culprit - the Zyxel router had apparently changed it's own settings from medium security to high, and was blocking a ton of stuff. Moved it back to medium and skirmish mode worked again. :)

Again, appreciate your help. 👍

[KtX2SkD]

Originally posted by mrshift:

Hi, and sorry for the text dump. And yep, campaigns were working.

Thanks again for your time, and I found the culprit - the Zyxel router had apparently changed it's own settings from medium security to high, and was blocking a ton of stuff. Moved it back to medium and skirmish mode worked again. :)

Again, appreciate your help. 👍

O.O

You're welcome. That's a unique problem and solution, may I suggest clicking the "mark as answer" button on your own post because who knows if someone in 2024 will have the same problem.