Game keeps crashing

[morefire31]

Game keeps crashing after playing for a while, already reported it, but wanted to warn other players, so you don't get stuck and not be able to refund. I'll give it a few days for a patch before I ask for a refund.
AMD Ryzen 9 7900X 12-Core Processor 4.70 GHz
RAM 64.0 GB (63.1 GB usable)
AMD Radeon RX 7900 XTX Red Devil

[misfitofscience]

I also have an all AMD rig and can't even get into gameplay. I can open the hub screen and run around and shoot my weapon etc but as soon as the loading screen is over I crash out, every time.

[Robot Entertainment Community]

Messaggio originale di morefire31:

Game keeps crashing after playing for a while, already reported it, but wanted to warn other players, so you don't get stuck and not be able to refund. I'll give it a few days for a patch before I ask for a refund.
AMD Ryzen 9 7900X 12-Core Processor 4.70 GHz
RAM 64.0 GB (63.1 GB usable)
AMD Radeon RX 7900 XTX Red Devil

What were you doing when you crashed? ex: What map? How many players? Were you hosting or was someone else hosting?

[Toantesfo]

I crashed multiple times in the pre game hub just pressing right click with the bear character, I start a multiplayer game with my partner and I crashed just running forward. I then started a game solo and managed to put down some barricades before crashing. Error message appeared to be the same everytime:

Copy Paste
"LoginId:HIDDEN EpicAccountId: GPU Crash dump Triggered"

then the same message repeated 6-8 times which was sometihng like "Win64_Shipping"

Tried compatibility mode, no change, tried restart steam, restart PC, run as admin, game went into infinite boot/crash loop and verify files. Partner is on the same model laptop and her game runs fine. All drivers up to date as per manufacturers update program.

[lamename]

unreal enginge crashes out of no where when playing on mission 3 boss solo.....
in OMD 3 there is a bugg in the swinging mace trap that floods the RAM untill you reach 100% and crash, i'm wondering if something similar is happening here with a specific trap.

UPDATE: i fixed my random crashes by launching OMD and steam as administrator, for some reason the random crashes are gone now. (just navigate to both exe files and force them to launch as admin)

UPADTE 2: check your computer for an outdated epic games launcher, update it, or uninstall it. its crashing the game if you have the OMDD steam version

[Dark Paladin]

Messaggio originale di misfitofscience:

I also have an all AMD rig and can't even get into gameplay. I can open the hub screen and run around and shoot my weapon etc but as soon as the loading screen is over I crash out, every time.

I'm having the same issue.

[Dark Paladin]

Messaggio originale di misfitofscience:

I also have an all AMD rig and can't even get into gameplay. I can open the hub screen and run around and shoot my weapon etc but as soon as the loading screen is over I crash out, every time.

Turn off allow analytics. That fixed it!

[morefire31]

Messaggio originale di Dark Paladin:

Messaggio originale di misfitofscience:

I also have an all AMD rig and can't even get into gameplay. I can open the hub screen and run around and shoot my weapon etc but as soon as the loading screen is over I crash out, every time.

Turn off allow analytics. That fixed it!

May you tell me how to do that please

[morefire31]

Messaggio originale di Robot Entertainment Community:

Messaggio originale di morefire31:

Game keeps crashing after playing for a while, already reported it, but wanted to warn other players, so you don't get stuck and not be able to refund. I'll give it a few days for a patch before I ask for a refund.
AMD Ryzen 9 7900X 12-Core Processor 4.70 GHz
RAM 64.0 GB (63.1 GB usable)
AMD Radeon RX 7900 XTX Red Devil

What were you doing when you crashed? ex: What map? How many players? Were you hosting or was someone else hosting?

I crash, after a map is loaded and a bit of game play. The crash occurred in two maps so far, the one with two orc ships and, the castle with a hedge maze. I play solo, and it seems I crash after about 40 minutes.

[Dark Paladin]

Messaggio originale di morefire31:

Messaggio originale di Dark Paladin:

Turn off allow analytics. That fixed it!

May you tell me how to do that please

I believe it's in gameplay settings. The third or fourth option.

[Termix]

4 hours, never crashed.

Analytics were declined/are disabled.

It would be weird, if analytics crash the game though ;D

[Kozzy]

Try a different gpu driver, check for windows updates, check for new bios, check for a chipset update. I have played 13 hours now and not one crash, hope you get it figured out, the game is a blast.

[Jonny]

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
OMDDSteam_Win64_Shipping
kernel32
ntdll

Haven't been able to determine a common cause or action to cause it. Sometimes it happens when loading mission, sometimes sitting in the lobby.
Didn't have any crashes on my previous PC (9900k), but built this one a couple of days ago and the game is not having a good time.

AMD Ryzen 9800X3D
64GB RAM
NVidia RTX 3090, driver 572.16
Windows 11 24H2, build 26100.3037
Latest bios, latest chipset

[Termix]

Messaggio originale di Jonny:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

Sounds like it could be a RAM problem, could be faulty or unstable with the used XMP/EXPO profile.

Hope you'll figure it out.

[Jonny]

Tried downgrading the GPU driver to 566.36. This time the error was:

LowLevelFatalError [File:O:\BuildAgent\work\f127cf4f2f02fd5d\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 385] DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 332 Group IoStoreHash:2795e69460ae84842d3be109 Group NumShaders: 13 Shader Index: 4074 Shader In-group Index: 332 Shader Hash: 53F27871B252EA46B4A0806E8099FFB7F26107E5

Supposedly this is normally associated with Intel CPU issues, but I'm running a 9800X3D so, not sure.
Happened when loading into my 3rd mission.

[Jonny]

Update:

Messaggio originale di Termix:

Messaggio originale di Jonny:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

Sounds like it could be a RAM problem, could be faulty or unstable with the used XMP/EXPO profile.

Hope you'll figure it out.

Update: Still investigating and I haven't had time to re-test with the game yet, BUT after some testing with Prime95 I was getting errors that appear RAM related. Dropped down to two sticks and that seems to stop errors in P95 at least. Hopefully will solve my issues. Would have expected more general instability issues which is why I assumed it was a "game only" problem, but seems like it only manifests in certain apps/usages.