AoW3 won't start, cites corrupt content files.

[Darkscale]

I posted this on Reddit as well, I'm kinda grasping at straws for help here

https://i.redd.it/tbhqmlzg71v11.png
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This is the error message I get when attempting to launch the game. I restarted, logged out of steam (actually logged out and logged back in), verified integrity, and went into the local files to try to start it from there, which didn't work, as it told me to use the steam client to start it. Do I just need to uninstall and reinstall? It also says that it's downloading something but the download never finishes as it is at 0/0 bytes.

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I'm on a windows 10 HP Envy laptop if that helps any. I can search out more details on it if need be. I'm not really computer savvy, but I'll ask for clarification and instructions if I don't understand what I need to do.

Update: uninstalled and reinstalled. It's still attempting to download something, but now it says that whatever it's dowloading is 2.2 GB (IIRC), it's fully downloaded but says something along the lines of "content file locked"

[~ Fabulous ~]

do you install mod?

[sikbok]

Looks like the type of warnings Steam gives if there is an issue with the download. A reinstall might do the job, although 'verify integrity' should already do the trick. Have you already restarted your laptop?

Btw, I'm assuming this is the first time you've downloaded the game on this laptop. Is that correct?

[LeftPaw]

I got the same errors. Just installed the game for first time in ages. Verified, same errors.

Got it. You have to run the launcher as administrator.

[Darkscale]

Originally posted by sikbok:

Looks like the type of warnings Steam gives if there is an issue with the download. A reinstall might do the job, although 'verify integrity' should already do the trick. Have you already restarted your laptop?

Btw, I'm assuming this is the first time you've downloaded the game on this laptop. Is that correct?

No I've downloaded this game before on this laptop. Yes I have restarted the laptop as well. I'll try a reinstall next, but if that doesn't work is there anything I should try next?

Note: just uninstalled, used CCleaner to remove leftover files, still gives me the same message upon a reinstall.

[Darkscale]

Originally posted by Ziggy Moonbeam:

I got the same errors. Just installed the game for first time in ages. Verified, same errors.

Got it. You have to run the launcher as administrator.

Which launcher do you mean? The AoW3 launcher? or the Steam launcher? I tried running Steam as an admin and it didn't work, and I couldn't find the AoW3 launcher in the files.

[Arnout]

Do you have similar problems with other games? It seems like Steam issue that the game isn't downloaded properly. Or that a program is interfering with Steam. You might want to check with Steam Support.

[LeftPaw]

Originally posted by Darkscale:

Originally posted by Ziggy Moonbeam:

I got the same errors. Just installed the game for first time in ages. Verified, same errors.

Got it. You have to run the launcher as administrator.

Which launcher do you mean? The AoW3 launcher? or the Steam launcher? I tried running Steam as an admin and it didn't work, and I couldn't find the AoW3 launcher in the files.

AOW3launcher.exe It's in you game folder with your AOW3.exe. It doesn't have a fancy icon which makes it hard to spot.
Soon as I made it run as admin everything worked like a charm. Dev's need to make this plain to people with the new build of Win10 otherwize many more will be having the same problem with game not starting.

[Darkscale]

Originally posted by Arnout:

Do you have similar problems with other games? It seems like Steam issue that the game isn't downloaded properly. Or that a program is interfering with Steam. You might want to check with Steam Support.

No I just tried the other two games, both of them boot up fine, so far it has just been AoW3

[Darkscale]

Originally posted by ~ Fabulous ~:

do you install mod?

No I've never even tried to mod the game. I've been happy enough with the base game, and I do not mod most games TBH.

[Darkscale]

Originally posted by Ziggy Moonbeam:

Originally posted by Darkscale:

Which launcher do you mean? The AoW3 launcher? or the Steam launcher? I tried running Steam as an admin and it didn't work, and I couldn't find the AoW3 launcher in the files.

AOW3launcher.exe It's in you game folder with your AOW3.exe. It doesn't have a fancy icon which makes it hard to spot.
Soon as I made it run as admin everything worked like a charm. Dev's need to make this plain to people with the new build of Win10 otherwize many more will be having the same problem with game not starting.

I went looking for that file. It's stuck in steamapps -> downloading file. I've tried to move it manually into the common -> AoW3 folder, but it tells me I need permission to move it. It starts as long as I start it from the dowloading file, but if I do that, it has none of the stuff that I've done, and also doesn't include the DLC that I've purchased.

[Arnout]

Originally posted by Darkscale:

I went looking for that file. It's stuck in steamapps -> downloading file. I've tried to move it manually into the common -> AoW3 folder, but it tells me I need permission to move it. It starts as long as I start it from the dowloading file, but if I do that, it has none of the stuff that I've done, and also doesn't include the DLC that I've purchased.

As said this looks like a Steam issue not downloading the game properly. We can help with any remaining issues after the game is downloaded properly.

You might want to check if there is an update for Steam, or even reinstall Steam entirely (and make sure the program files Steam is removed).

However I would check with Steam Support first if they know why the game is stuck in steamapps -> downloading file.

[Darkscale]

Originally posted by Arnout:

Originally posted by Darkscale:

I went looking for that file. It's stuck in steamapps -> downloading file. I've tried to move it manually into the common -> AoW3 folder, but it tells me I need permission to move it. It starts as long as I start it from the dowloading file, but if I do that, it has none of the stuff that I've done, and also doesn't include the DLC that I've purchased.

As said this looks like a Steam issue not downloading the game properly. We can help with any remaining issues after the game is downloaded properly.

You might want to check if there is an update for Steam, or even reinstall Steam entirely (and make sure the program files Steam is removed).

However I would check with Steam Support first if they know why the game is stuck in steamapps -> downloading file.

Thanks, I'll check in with them to see if they have a fix. I'd hate to have to completely uninstall steam, but ♥♥♥♥ happens.

Thanks for trying to help out though and pointing me in the right direction! Love the game, can't wait to check Planetfall out!