Lost Planet 3 bug reporting **UPDATED 09/06**

[Christopher (Capcom)]

Hey everyone,

We'd like to have a single thread for reporting any issues being encountered. Posting system specs (preferably your DXDiag) helps a bunch. Also, any error messages seen or crash logs available will help aid in our investigation. Noting your screen resolution would be great as well.

Additional notes:

-We're still looking into the issue that is causing the crash on start-up for some users. We'll update the thread once we have more information.

**UPDATE 09/06** A permanent fix is currently be tested for the start-up crash and should hopefully be going live soon. In the meantime, we recommend setting the audio to 5.1 or lower as it should fix the problem in the short term while the permanent fix is being looked at.

-For anyone experiencing audio issues with the High Res Cut-scenes, we're aware of it and are currently working on a fix for that.

-We have seen the reported multiplayer login and endless looping problems from players. Some users have said creating an account at IGN and then using that information to create a new Gamespy ID has helped as a quick fix for the login. We'll update here when we can.

-As for the rank reset and progression loss, we have nothing to share currently. It seems to not be a widespread issue, but regardless it's still a concern and we'll continue to monitor it.

**UPDATE 09/06** A permanent fix is also being tested for the rank/progression loss, and should be going live soon as well.

Thank you for your help and cooperation!

[vynn100]

the game crash after launch



Signature du problème :
Nom d’événement de problème: APPCRASH
Nom de l’application: LostPlanetGame.exe
Version de l’application: 1.0.10246.0
Horodatage de l’application: 521bebbd
Nom du module par défaut: binkw32.dll
Version du module par défaut: 1.9.99.0
Horodateur du module par défaut: 4fcec689
Code de l’exception: c0000005
Décalage de l’exception: 00013578
Version du système: 6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: 423a
Information supplémentaire n° 2: 423a9964aa2410f8f375d5e8eeeb2ca8
Information supplémentaire n° 3: aeeb
Information supplémentaire n° 4: aeeb5179586e69b88800c7188bfa84ac

[Duke Jormungandr]

No, what I mean it is literally only that specific part that I get a crash on, I played the game fine until that spot, but then, bam.

But what should I do to fix it? If anyone has any ideas, since I don't think deleting the intro videos will work that well for it. . .

[WeylandYutani]

I can confirm that the HD Cutscenes are fixed thx

[Pixel™]

------------------
System Information
------------------
Time of this report: 8/30/2013, 22:09:52
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: German (Regional Setting: German)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 03/15/13 16:30:34 Ver: 36.02
Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16326MB RAM
Page File: 3286MB used, 29362MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 680
Manufacturer: NVIDIA
Chip type: GeForce GTX 680
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1180&SUBSYS_125519DA&REV_A1
Display Memory: 4042 MB
Dedicated Memory: 1994 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: BenQ XL2420T (DisplayPort)
Monitor Model: BenQ XL2420T
Monitor Id: BNQ7F06
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Displayport External
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2049 (English)
Driver Version: 9.18.13.2049
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/21/2013 14:06:36, 15144928 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C0-11CF-6B72-58321CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1180
SubSys ID: 0x125519DA
Revision ID: 0x00A1
Driver Strong Name: oem66.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section066:9.18.13.2049:pci\ven_10de&dev_1180
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Lautsprecher (5- Razer Megalodon)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_1532&PID_000E&REV_0001&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 05:23:47, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (2- Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_1043846B&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/19/2012 17:54:20, 4065296 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (2- Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_1043846B&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6662 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/19/2012 17:54:20, 4065296 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: BenQ XL2420T-2 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0040&SUBSYS_19DA1255&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0024.0002 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/25/2013 07:27:45, 194848 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Mikrofon (5- Razer Megalodon)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/21/2010 05:23:47, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Maus
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Tastatur
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Razer Imperator
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x002F
FF Driver: n/a

Device Name: Razer Imperator
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x002F
FF Driver: n/a

Device Name: Razer BlackWidow Ultimate
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010D
FF Driver: n/a

Device Name: Razer BlackWidow Ultimate
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010D
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-Root-Hub
| Vendor/Product ID: 0x8086, 0x1D2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID-Tastatur
| Vendor/Product ID: 0x1532, 0x002F
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x010D
| Matching Device ID: hid\vid_1532&pid_010d&mi_00
| Upper Filters: RzSynapse
| Service: kbdhid
|
+ Terminalserver-Tastaturtreiber
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-konforme Maus
| Vendor/Product ID: 0x1532, 0x002F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x010D
| Matching Device ID: hid\vid_1532&pid_010d&mi_02
| Upper Filters: RzSynapse
| Service: mouhid
|
+ Terminalserver-Maustreiber
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

[Sebbong]

cant belive they picked gamespy when they could of used steam system for multiplayer am sure they are noobs when picking multiplayer platform !!

[Lightingsworth]

I'm stuck in the singleplayer, literally I cannot progress past a certain point where you squeeze past some boxes in the infested base. http://steamcommunity.com/sharedfiles/filedetails/?id=174339235 *edit* So tried my controller real quick and apparently I could move forward with that, what the ♥♥♥♥ guys?

[Clone Jutsu]

I dont know if this is a bug or not but I get issues with the players mic in multiplayer. After about 4 onliine games some players mics get loud feedback I cant turn it down or off then sometimes a crash happens after that. When I reset or leave the lobby its fine again. Any way to turn player mics off or low?

I dont use a headset the feedback happens on my screen. It does not happen all the time only random after about an hour of playing then I have to reset. Everything else runs like butter thoughh pal.

[☆ Ribi Rabbit ☆]

Message
"You do not have access to this content. The game will exit now."

[Pixel™]

MICHAELKNIGHT4CHRIST a écrit :

I dont know if this is a bug or not but I get issues with the players mic in multiplayer. After about 4 onliine games some players mics get loud feedback I cant turn it down or off then sometimes a crash happens after that. When I reset or leave the lobby its fine again. Any way to turn player mics off or low?

I dont use a headset the feedback happens on my screen. It does not happen all the time only random after about an hour of playing then I have to reset. Everything else runs like butter thoughh pal.

yea, every 2. player has his mic. on <.<

[<< VIKING >>]

<OperatingSystem>Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.090722-1835)</OperatingSystem>
<Language>Portuguese (Regional Setting: Portuguese)</Language>
<SystemManufacturer>Digitron</SystemManufacturer>
<SystemModel>Digitron</SystemModel>
<BIOS>Default System BIOS</BIOS>
<Processor>Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GHz</Processor>
<Memory>4096MB RAM</Memory>
<AvaliableOSMem>4096MB RAM</AvaliableOSMem>
<PageFile>1741MB used, 6446MB available</PageFile>
<WindowsDir>C:\Windows</WindowsDir>
<DirectXVersion>DirectX 11</DirectXVersion>
<DXSetupParameters>Not found</DXSetupParameters>
<UserDPISettings>Using System DPI</UserDPISettings>
<SystemDPISettings>96 DPI (100 percent)</SystemDPISettings>
<DWMDPIScaling>Disabled</DWMDPIScaling>
<DxDiagVersion>6.01.7600.16385</DxDiagVersion>
<DxDiagUnicode>1</DxDiagUnicode>
<DxDiag64Bit>0</DxDiag64Bit>
</SystemInformation>
- <DxDiagNotes>
<DisplayTab>No problems found.</DisplayTab>
<SoundTab>No problems found.</SoundTab>
<SoundTab>No problems found.</SoundTab>
<SoundTab>No problems found.</SoundTab>
<SoundTab>No problems found.</SoundTab>
<InputTab>No problems found.</InputTab>
</DxDiagNotes>
- <DirectXDebugLevels>
- <Direct3D>
<Current>0</Current>
<Max>4</Max>
<Runtime>n/a</Runtime>
</Direct3D>
- <DirectDraw>
<Current>0</Current>
<Max>4</Max>
<Runtime>retail</Runtime>
</DirectDraw>
- <DirectInput>
<Current>0</Current>
<Max>5</Max>
<Runtime>n/a</Runtime>
</DirectInput>
- <DirectMusic>
<Current>0</Current>
<Max>5</Max>
<Runtime>n/a</Runtime>
</DirectMusic>
- <DirectPlay>
<Current>0</Current>
<Max>9</Max>
<Runtime>retail</Runtime>
</DirectPlay>
- <DirectSound>
<Current>0</Current>
<Max>5</Max>
<Runtime>retail</Runtime>
</DirectSound>
- <DirectShow>
<Current>0</Current>
<Max>6</Max>
<Runtime>retail</Runtime>
</DirectShow>
</DirectXDebugLevels>
- <DisplayDevices>
- <DisplayDevice>
<CardName>AMD Radeon HD 6800 Series</CardName>
<Manufacturer>Advanced Micro Devices, Inc.</Manufacturer>
<ChipType>AMD Radeon Graphics Processor (0x6739)</ChipType>
<DACType>Internal DAC(400MHz)</DACType>
<DeviceKey>Enum\PCI\VEN_1002&DEV_6739&SUBSYS_200F1787&REV_00</DeviceKey>
<DisplayMemory>2807 MB</DisplayMemory>
<CurrentMode>1920 x 1080 (32 bit) (60Hz)</CurrentMode>
<MonitorName>Monitor PnP Genérico</MonitorName>
<MonitorModel>E2360</MonitorModel>
<MonitorId>GSM57E3</MonitorId>
<NativeMode>1920 x 1080(p) (60.000Hz)</NativeMode>
<OutputType>DVI</OutputType>
<MonitorName>Monitor PnP Genérico</MonitorName>
<MonitorModel>LG TV</MonitorModel>
<MonitorId>GSMFFFF</MonitorId>
<NativeMode>1280 x 720(p) (60.000Hz)</NativeMode>
<OutputType>HDMI</OutputType>
<MonitorMaxRes />
<DriverName>aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll</DriverName>
<DriverFileVersion>8.17.0010.1191</DriverFileVersion>
<DriverVersion>12.104.0.0</DriverVersion>
<DriverLanguage>English</DriverLanguage>
<DDIVersion>10.1</DDIVersion>
<DriverModel>WDDM 1.1</DriverModel>
<DriverBeta>0</DriverBeta>
<DriverDebug>0</DriverDebug>
<DriverDate>3/28/2013 23:37:02</DriverDate>
<DriverSize>1155264</DriverSize>
<DriverWHQLLogo>n/a</DriverWHQLLogo>
<WHQLDateStamp>n/a</WHQLDateStamp>
<VDD>n/d</VDD>
<MiniVDD>n/d</MiniVDD>
<MiniVDDDate>n/a</MiniVDDDate>
<MiniVDDSize>0</MiniVDDSize>
<DeviceIdentifier>{D7B71EE2-2479-11CF-9070-0500BEC2C535}</DeviceIdentifier>
<VendorID>0x1002</VendorID>
<DeviceID>0x6739</DeviceID>
<SubSysID>0x200F1787</SubSysID>
<RevisionID>0x0000</RevisionID>
<DriverNodeStrongName>oem6.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:12.104.0.0:pci\ven_1002&dev_6739</DriverNodeStrongName>
<RankOfInstalledDriver>00E62001</RankOfInstalledDriver>
<DXVAModes>ModeMPEG2_A ModeMPEG2_C</DXVAModes>
- <DXVADeinterlaceCaps>
- <DXVADeinterlaceCap>
<GUID>{6E8329FF-B642-418B-BCF0-BCB6591E255F}</GUID>
<D3DInputFormat>YUY2</D3DInputFormat>
<D3DOutputFormat>YUY2</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>1</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{335AA36E-7884-43A4-9C91-7F87FAF3E37E}</GUID>
<D3DInputFormat>YUY2</D3DInputFormat>
<D3DOutputFormat>YUY2</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
<D3DInputFormat>YUY2</D3DInputFormat>
<D3DOutputFormat>YUY2</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{6E8329FF-B642-418B-BCF0-BCB6591E255F}</GUID>
<D3DInputFormat>UYVY</D3DInputFormat>
<D3DOutputFormat>UYVY</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>1</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{335AA36E-7884-43A4-9C91-7F87FAF3E37E}</GUID>
<D3DInputFormat>UYVY</D3DInputFormat>
<D3DOutputFormat>UYVY</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
<D3DInputFormat>UYVY</D3DInputFormat>
<D3DOutputFormat>UYVY</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
<D3DInputFormat>YV12</D3DInputFormat>
<D3DOutputFormat>0x32315659</D3DOutputFormat>
<Caps />
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{3C5323C1-6FB7-44F5-9081-056BF2EE449D}</GUID>
<D3DInputFormat>NV12</D3DInputFormat>
<D3DOutputFormat>0x3231564e</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>2</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}</GUID>
<D3DInputFormat>NV12</D3DInputFormat>
<D3DOutputFormat>0x3231564e</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>2</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{6E8329FF-B642-418B-BCF0-BCB6591E255F}</GUID>
<D3DInputFormat>NV12</D3DInputFormat>
<D3DOutputFormat>0x3231564e</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>1</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{335AA36E-7884-43A4-9C91-7F87FAF3E37E}</GUID>
<D3DInputFormat>NV12</D3DInputFormat>
<D3DOutputFormat>0x3231564e</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
<D3DInputFormat>NV12</D3DInputFormat>
<D3DOutputFormat>0x3231564e</D3DOutputFormat>
<Caps>VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY</Caps>
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
<D3DInputFormat>IMC1</D3DInputFormat>
<D3DOutputFormat>UNKNOWN</D3DOutputFormat>
<Caps />
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
<D3DInputFormat>IMC2</D3DInputFormat>
<D3DOutputFormat>UNKNOWN</D3DOutputFormat>
<Caps />
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
<D3DInputFormat>IMC3</D3DInputFormat>
<D3DOutputFormat>UNKNOWN</D3DOutputFormat>
<Caps />
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
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</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
<D3DInputFormat>IMC4</D3DInputFormat>
<D3DOutputFormat>UNKNOWN</D3DOutputFormat>
<Caps />
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
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</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
<D3DInputFormat>S340</D3DInputFormat>
<D3DOutputFormat>UNKNOWN</D3DOutputFormat>
<Caps />
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<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
- <DXVADeinterlaceCap>
<GUID>{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}</GUID>
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<D3DOutputFormat>UNKNOWN</D3DOutputFormat>
<Caps />
<NumPreviousOutputFrames>0</NumPreviousOutputFrames>
<NumForwardRefSamples>0</NumForwardRefSamples>
<NumBackwardRefSamples>0</NumBackwardRefSamples>
</DXVADeinterlaceCap>
</DXVADeinterlaceCaps>
<D3D9Overlay>Not Supported</D3D9Overlay>
<DXVAHD>Not Supported</DXVAHD>
<DDrawStatus>Enabled</DDrawStatus>
<D3DStatus>Enabled</D3DStatus>
<AGPStatus>Enabled</AGPStatus>
</DisplayDevice>
</DisplayDevices>
- <DirectSound>
- <SoundDevices>
- <SoundDevice>
<Description>Fone de Ouvido (2- USB PnP Sound Device)</Description>
<HardwareID>USB\VID_0D8C&PID_013C&REV_0100&MI_00</HardwareID>
<ManufacturerID>1</ManufacturerID>
<ProductID>100</ProductID>
<Type>WDM</Type>
<DriverName>CM10864.sys</DriverName>
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<DriverWHQLLogo>n/a</DriverWHQLLogo>
<DriverDate>11/18/2009 06:55:50</DriverDate>
<DriverSize>1308160</DriverSize>
<OtherFiles />
<DriverProvider>C-Media Inc.</DriverProvider>
<HwAccelLevel>Basic</HwAccelLevel>
<DefaultSoundPlayback>1</DefaultSoundPlayback>
<DefaultVoicePlayback>1</DefaultVoicePlayback>
<VoiceManager>0</VoiceManager>
<EAX20Listener>0</EAX20Listener>
<EAX20Source>0</EAX20Source>
<I3DL2Listener>0</I3DL2Listener>
<I3DL2Source>0</I3DL2Source>
<ZoomFX>0</ZoomFX>
<Flags>3871</Flags>
<MinSecondarySampleRate>100</MinSecondarySampleRate>
<MaxSecondarySampleRate>200000</MaxSecondarySampleRate>
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<MaxHwMixingAllBuffers>1</MaxHwMixingAllBuffers>
<MaxHwMixingStaticBuffers>1</MaxHwMixingStaticBuffers>
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<FreeHwMixingStaticBuffers>0</FreeHwMixingStaticBuffers>
<FreeHwMixingStreamingBuffers>0</FreeHwMixingStreamingBuffers>
<MaxHw3DAllBuffers>0</MaxHw3DAllBuffers>
<MaxHw3DStaticBuffers>0</MaxHw3DStaticBuffers>
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<PlayCPUOverheadSwBuffers>0</PlayCPUOverheadSwBuffers>
</SoundDevice>
- <SoundDevice>
<Description>TV (Dispositivo de High Definition Audio)</Description>
<HardwareID>HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002</HardwareID>
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<ProductID>65535</ProductID>
<Type>WDM</Type>
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<DriverProvider>Microsoft</DriverProvider>
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<Flags>3871</Flags>
<MinSecondarySampleRate>100</MinSecondarySampleRate>
<MaxSecondarySampleRate>200000</MaxSecondarySampleRate>
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</SoundDevice>
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<Description>Computador (High Definition Audio Device)</Description>

[Captain Bungholio]

VERY DISAPPOINTING.....cannot even play the game......

[Street Preacher]

Startup bug.

Full DXDiag text github-gist [gist.github.com]

[Talltale]

I have the startup bug as well.

Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~3.0GHz
Windows 7 Professional 64-bit
NVIDIA GeForce GTX 560
4096MB RAM
1920 x 1080

Try to start the game and get Lost Planet 3 has stopped working popup.
Problem Event Name: APPCRASH
Application Name: LostPlanetGame.exe
Application Version: 1.0.10246.0
Fault Module Name: binkw32.dll
Fault Module Version 1.9.99.0

I've tried the workarounds with renaming/deleting specific movies and can then get to the options screen. I'm able to set it to windowed mode but as soon as I hit the campain - normal button it crashes again.

[Proelefsi]

can you soon patch this annoy rank reset fault,glitch whatever it is becuase i feel playing mulitplayer is point less if i cant make any progress or at least properly enjoy myself

[Princess Molestia]

I'm having a weird problem, well weird in the way that I haven’t seen anyone else with it. When I join a multi-player game, it loads, it crashes. That’s it. It was working fine earlier today, but then I tried playing with a friend and now it won’t work.
------------------
System Information
------------------
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/22/10 10:42:51 Ver: 08.00.14
Processor: Pentium(R) Dual-Core CPU E5800 @ 3.20GHz (2 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 3584MB RAM
Page File: 2246MB used, 4918MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode