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I wonder if maybe the bridges you're looking at here are too low to the water.
But i'll look again.
It's very common I found a picture on steam itself
http://cdn3.steampowered.com/v/gfx/apps/225432/ss_744b820c8a47aad18485ab8c9ae99359c6de0861.1920x1080.jpg?t=1389277086
Both bridges forbid boats from going under them.
You are using waypoints, right? If you try to go directly from port to port and there's land anywhere in the way, the boats won't do it.
You may have already encountered a similar situation, where you do not have a straight line from one stop to another. Like a curved shore or whatever, then oyu set a waypoint and add it to the timetable. Simply because the waterbuses only know how go on a straight line.
But I found that out by coincidnce yesterday. It is a similar problem like with the good old "Transport Tycoon", where you had to add waypoints too, for long distance routes. Otherwise they gave you a failure message like "Station not reachable". :-P