unable to contact glyph support

[Arthonor]

I can not find any way to contact glyph support.

Their help say "To contact Trion Customer Support, click 'Submit a Request' at the top"
There is no such thing!

My problem is, that when I log in I get the following message, on all pages:

-----------------------------------------------------
New Security Policy
For your protection, we have upgraded our account security requirements and now require you to re-enter a new password and choose new secret questions and answers.

We have sent a new message to the email address associated with your account. Please respond to this message from Trion Worlds Support ([e-mail]) to continue with this quick process.

We take account security seriously. Taking a few minutes to make these changes will greatly increase the strength of your login credentials and help enhance the future safety of your account.

The link inside the message will expire in 15 minutes. Please check your email now.

You may try again if the link has expired by logging in and repeating this process.
-----------------------------------------------------

In the installed glyph programs "store" page, I get the same message.
I do not get any e-mail, no matter what I do. I followed the advice from their help site, with no luck.
I verified my location through the e-mail address they are supposed to send to, after the message showed up.

Someone mentioned glyph forums, but I can't find it. No link on their site.

[xyz]

i can't login even in glyph, its always say "network operation timed out. please check your connection. (Error #2025)" but i can play dota online without lag issue hahaha.. this is funny

[Clamdigger]

For some reason I cannot log on to the Glyph main site to use their support. I enter the same main password Ive always used for Glyph for all Trion games, yet it wont work on the main site so I can try and use support. Do I have to have a seperate account jus to log on the main site???

[Arthonor]

I don't think you need a seperate account. I can log in with my old account, created for RIFT back in the days. Try login from a different browser, or clear your browser cache.

network operation timed out. Sounds like a firewall / router problem. Search for port, portforward or firewall and router setup with the word glyph / trion

My problem is, that they just don't send the verification e-mail, and they have hidden the contact support.

[Clamdigger]

Originally posted by Arthonor:

I don't think you need a seperate account. I can log in with my old account, created for RIFT back in the days. Try login from a different browser, or clear your browser cache.

network operation timed out. Sounds like a firewall / router problem. Search for port, portforward or firewall and router setup with the word glyph / trion

My problem is, that they just don't send the verification e-mail, and they have hidden the contact support.

Ok thanks.

[Miggy]

Originally posted by Clamdigger:

Originally posted by Arthonor:

I don't think you need a seperate account. I can log in with my old account, created for RIFT back in the days. Try login from a different browser, or clear your browser cache.

network operation timed out. Sounds like a firewall / router problem. Search for port, portforward or firewall and router setup with the word glyph / trion

My problem is, that they just don't send the verification e-mail, and they have hidden the contact support.

Ok thanks.

Well I turned off my firewall and all the other securities on my PC, tried logging in from other account's, even other computers but I always get timed out and the same problem "2025" accurs. I think they simply shut down glyph.

[sniper2k9]

i cant log in at all

[Miggy]

Originally posted by sniper2k9:

i cant log in at all

Contact Trion world support and tell them what's wrong and send your IP adress with the message