Game won't start - bug

[EndlessPlayer]

After a few games in Ratopia, I was making a little break to play other games. When I return to Ratopia, the game show me supported devices and after that, I get black screen with select button on bottom right. I use verification to check all data and after that this still don't work. There is a way to send you files to check this bug?

[redhongkong]

try to get save file out, and reinstall?

[EndlessPlayer]

Origineel geplaatst door redhongkong:

try to get save file out, and reinstall?

I was make, what you suggestion and make copy of my saves and reinstall game. After that I copy my save again to main game and after that this don't work. After making once more, I decide that I will not put saves to game and reinstall. After that, reload was diffrent and I was thinking that fix my problem, but after that I get the same result as after this was. So sadly this don't help

[redhongkong]

did the game update during ur time off?

[EndlessPlayer]

I don't know what you mean. After, when I quit from game and return after a day, when new update show up, I update the game and after that I have this problem.

[Krowle]

Do this problem persist to your other Unity game? Some of your OS auto update might break it.
maybe try checking player.log file in "AppData\LocalLow\CasselGames\Ratopia"
Check the info inside whether something weird going, wrong path or wrong hardware integrated graphic being use instead of GPU.

AppData is normally hidden system file, you need to set your folder option to show hidden file. Of course, this is Windows PC.

[EndlessPlayer]

Origineel geplaatst door Krowle:

Do this problem persist to your other Unity game? Some of your OS auto update might break it.
maybe try checking player.log file in "AppData\LocalLow\CasselGames\Ratopia"
Check the info inside whether something weird going, wrong path or wrong hardware integrated graphic being use instead of GPU.

AppData is normally hidden system file, you need to set your folder option to show hidden file. Of course, this is Windows PC.

Looking in to Player.log, I check the paths where is where going, because the most in this log I can't understand. The almost every path is corrected but I found one, where in subsystems, game try from Ratopia_Data get into to folder UnitySubsystems, but when I search the Ratopia_Data folder, UnitySubsystems don't exist.
Do you think this can be restore, if I try verify once more? Or I need to make something else?

[Krowle]

No, it is fine for Subsystem as long as the other are correct.
You can try uninstall the game once again but this time try to install it somewhere else. Outside of windows drive and or any folder that require User access control. A simple
D:/Ratopia/ or something. Check whether the new install path is follow nicely. Try again.

If the problem persist, surely this is not installation or file integrity problem. Try remove any controller / no multi display / run it on native resolution.

Is your system perhaps run on ARM CPU? or perhaps a MAC OS using Parallels to run Windows by chance? If so, this might be a problem on DEV ends, they need to compile a different build and add support for it individually for every release update. Some minor OS update can also improve native support too, if there is any available.
I wouldn't worry too much as you were able to smoothly play the game before, yes? Surely, nothing harmful happen to your system so rest assure.

[EndlessPlayer]

Origineel geplaatst door Krowle:

No, it is fine for Subsystem as long as the other are correct.
You can try uninstall the game once again but this time try to install it somewhere else. Outside of windows drive and or any folder that require User access control. A simple
D:/Ratopia/ or something. Check whether the new install path is follow nicely. Try again.

If the problem persist, surely this is not installation or file integrity problem. Try remove any controller / no multi display / run it on native resolution.

Is your system perhaps run on ARM CPU? or perhaps a MAC OS using Parallels to run Windows by chance? If so, this might be a problem on DEV ends, they need to compile a different build and add support for it individually for every release update. Some minor OS update can also improve native support too, if there is any available.
I wouldn't worry too much as you were able to smoothly play the game before, yes? Surely, nothing harmful happen to your system so rest assure.

I instal game on another disk and surprisingly start worked. I finally see logo of game and after showing the supportive devices, the menu show up and I could choose load to read any saved games. I truly thankful for that, so now I can play, still I wan't to know, why in main disk he has problem to start the game, when in another disk work good

[Krowle]

Game cannot perform write or update important file in some specific folder.
Probably some strict rules of PC setup to prevent any unwanted malicious program secretly install file or low lever user rights from writing files in the system drive.
Nothing special, just avoid using those space so that your PC can keep being secure from such disaster attack. Your welcome