The game does not open

[✡ Sneaky ۰9۰✡]

hey,
for a few days already i cant open that game...played it few hours after bought it
tried everything i know but still its not open
is any1 know whats the reason for it and how to get it start again?

[KenTWOu]

Open the folder where the game stores configuration files:
%USERPROFILE%\Documents\My Games\Watch Dogs Legion\

Try to delete everything inside \pipelinecache\ folder.

Or try to rename or delete game settings file WD3_GamerProfile.xml

Or try to switch DirectX renderer using launch argument -DX11 or -DX12.

[✡ Sneaky ۰9۰✡]

still cant open it...never happend to me b4...theres any thing else i can do? prefer not to reinstall it ofc

[KenTWOu]

That's weird. Try to clear gfx card shader cache. Try to start everything using Admin rights.

By the way, launch arguments -DX11/-DX12 must be applied through Steam.

There is no point to reinstall it, it's enough to check installation integrity.

[✡ Sneaky ۰9۰✡]

dunno why its still not working :(
its trying to run it and then stop...
sadly i cant ask for refund cos i bought it like a month ago...

[KenTWOu]

Originally posted by ✡ Sneaky ۰9۰✡:

i bought it like a month ago...

You should have mentioned it earlier. All my advices were for a case when the game suddenly stopped working, despite everything was fine a day before.

Now it seems like you have to go through all basic troubleshooting steps[www.ubisoft.com]. Something probably blocks either the game (WatchDogsLegion.exe) or anti cheat software (WatchDogsLegion_BE.exe) or even Ubisoft Connect overlay, so trying a clean boot especially important. And by the way, try to start the game without anti cheat using -BattlEyeLauncher argument.

[✡ Sneaky ۰9۰✡]

i will try it mate
tyvm for all the help!

[76561199205081135]

Hi ✡ Sneaky ۰9۰✡ !

I've taken note of your report, and I'm sorry to hear that a launch Issue prevents you from enjoying Watch Dogs: Legion !

If the problem persists after the steps shared by KenTWOu (thanks for contributing by the way !), or if there's anything else we can help you with, don't hesitate to let us know !


- Ubisoft Support

[✡ Sneaky ۰9۰✡]

hey MrM and ty for the message
i tried to do every step in the basic troubleshooting steps that kentwou sent me
sadly the game still isnt starting...theres anything u can do to help me with it?
it never happend to me before

[Ubi-Keo]

Originally posted by ✡ Sneaky ۰9۰✡:

hey MrM and ty for the message
i tried to do every step in the basic troubleshooting steps that kentwou sent me
sadly the game still isnt starting...theres anything u can do to help me with it?
it never happend to me before

Hi ✡ Sneaky ۰9۰✡,

I'm sorry to hear that the troubleshooting has not helped to resolve the issue.

Could you please submit a support ticket[support.ubi.com] and attach your system files dxdiag[support.ubi.com] and msinfo[support.ubi.com] and our Customer Support team will investigate this further for you.

- Ubisoft Support