Losing all progress

[Lexbya]

So I have been playing for a while and I have lost all progress 3 times. I save manually and leave. And when I come back I have lost everything, the game is like if I have never played it. Anyone had this same problem or know how to fix it?

[🄱𝔸🅱Ƴ]

maybe check ubisoft forums didn't have such issue also have my cloud save file from 2 year back when tested this game on ubisoft+, is your cloud save on for ubisoft

[KenTWOu]

Sounds like the game and Ubi launcher don't have file/folder permissions to save your game progress inside this folder:
c:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<user-id>\3353\

[Lexbya]

Originally posted by KenTWOu:

Sounds like the game and Ubi launcher don't have file/folder permissions to save your game progress inside this folder:
c:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<user-id>\3353\

That folder directly doesn't exist, I have it full of savegames from different games but no 3353. Should I create the folder 3353?

[Lexbya]

Sooo, apparently the steam version ID is 7017, I copied the content and saved somewhere else and I will keep investigating.

[Sverd]

Same problem. I refunded the game after playing the dogsh1t resistance mode for a while, then re-bought the game and started a hard mode classic campaign which was much more tolerable.... until ubiSHlT PROMPTLY DELETED MY 8 HOUR SAVE FILE JUST AS I WAS GETTING INTO IT

So glad Ubisoft is going bankrupt after pumping out these low effort, buggy messes, this is completely unacceptable. The frequency of people who have had their save files deleted due to ubiSH1TS low effort is genuinely astounding.

[Ubi_TheBerry]

Hey there guys,

Thanks for reaching out and apologies for the delay in getting back to you here!

How are you getting on? I'm sorry you've been losing your save progress.

Does this happen when cloud saves are enabled / disabled or both?

Could you please try verifying the game's files[ubi.li] and running the game as an admin[ubi.li] if you haven't done so already too.

And for missing saves, we have some recovery steps that may be able to help here[www.google.com].

Please let us know how you get on and if you need any further assistance at all!

- Ubisoft Support