Crashing on Ultra

[-XeVoN-]

Hello.I'm running this game on an RX 5700XT,Ryzen 7 3700X,32GB DDR4 RAM 3000MHz and installed on an M2 SSD.When I play on the Ultra preset after a few minutes or hours my game freezes and then I either get the no signal black screen or my whole PC goes crazy where I need to restart it in order to be able to play again.I'm currently running the Very High preset and so far I haven't encountered any crashes.My GPU/CPU is not overheating and I have this issue only in this game.Thing is I don't get any errors after the game freezes and it closes automatically.Can someone tell me what's the issue?I would also like to mention that I played way more demanding games like Atomic Heart and Hogwarts Legacy which are 2023 games on max settings without any problems.

[KenTWOu]

Originally posted by -XeVoN-:

When I play on the Ultra preset after a few minutes or hours my game freezes and then I either get the no signal black screen or my whole PC goes crazy where I need to restart it in order to be able to play again... .Thing is I don't get any errors after the game freezes and it closes automatically.

That sounds a lot like power related issue.

Originally posted by -XeVoN-:

I would also like to mention that I played way more demanding games like Atomic Heart and Hogwarts Legacy which are 2023 games on max settings without any problems.

Those games might be graphically more demanding, but you need to check both CPU and GPU utilization in all 3 games. Use AMD overlay for that, there are tracking metrics for CPU and GPU utilization. Legion is very CPU intensive, so it may require a bit more power than those games.

By the way, are you playing using DX11 or DX12?

Try to compare DX11 Ultra settings with DX12 Ultra settings. DX11 is less optimized, so GPU utilization should be significantly lower as well as fps. As a result the game must be more stable even on Ultra preset.

If confirmed it's either your PSU don't give enough power to your GPU, try to downclock your card and undervolt it. Or your GPU doesn't receive enough power, because of overclocking, undervolting.

At least that's how it worked for me. I have RX6600 and Ryzen 5 3600. The game randomly freezed and closed, while all other games were stable. My PSU was way too old 500w one, so I bought a new one. Then Legion stopped crashing in DX11, but continued to crash in DX12, especially when ray tracing was enabled. Then I added 10 mV on top of undervolting recommended by AMD driver as stable. and it stopped crashing in DX12.

[-XeVoN-]

Originally posted by KenTWOu:

Originally posted by -XeVoN-:

When I play on the Ultra preset after a few minutes or hours my game freezes and then I either get the no signal black screen or my whole PC goes crazy where I need to restart it in order to be able to play again... .Thing is I don't get any errors after the game freezes and it closes automatically.

That sounds a lot like power related issue.

Originally posted by -XeVoN-:

I would also like to mention that I played way more demanding games like Atomic Heart and Hogwarts Legacy which are 2023 games on max settings without any problems.

Those games might be graphically more demanding, but you need to check both CPU and GPU utilization in all 3 games. Use AMD overlay for that, there are tracking metrics for CPU and GPU utilization. Legion is very CPU intensive, so it may require a bit more power than those games.

By the way, are you playing using DX11 or DX12?

Try to compare DX11 Ultra settings with DX12 Ultra settings. DX11 is less optimized, so GPU utilization should be significantly lower as well as fps. As a result the game must be more stable even on Ultra preset.

If confirmed it's either your PSU don't give enough power to your GPU, try to downclock your card and undervolt it. Or your GPU doesn't receive enough power, because of overclocking, undervolting.

At least that's how it worked for me. I have RX6600 and Ryzen 5 3600. The game randomly freezed and closed, while all other games were stable. My PSU was way too old 500w one, so I bought a new one. Then Legion stopped crashing in DX11, but continued to crash in DX12, especially when ray tracing was enabled. Then I added 10 mV on top of undervolting recommended by AMD driver as stable. and it stopped crashing in DX12.

I have a 1000W PSU,so it has enough power.I played in DX12

[-XeVoN-]

Originally posted by KenTWOu:

Originally posted by -XeVoN-:

When I play on the Ultra preset after a few minutes or hours my game freezes and then I either get the no signal black screen or my whole PC goes crazy where I need to restart it in order to be able to play again... .Thing is I don't get any errors after the game freezes and it closes automatically.

That sounds a lot like power related issue.

Originally posted by -XeVoN-:

I would also like to mention that I played way more demanding games like Atomic Heart and Hogwarts Legacy which are 2023 games on max settings without any problems.

Those games might be graphically more demanding, but you need to check both CPU and GPU utilization in all 3 games. Use AMD overlay for that, there are tracking metrics for CPU and GPU utilization. Legion is very CPU intensive, so it may require a bit more power than those games.

By the way, are you playing using DX11 or DX12?

Try to compare DX11 Ultra settings with DX12 Ultra settings. DX11 is less optimized, so GPU utilization should be significantly lower as well as fps. As a result the game must be more stable even on Ultra preset.

If confirmed it's either your PSU don't give enough power to your GPU, try to downclock your card and undervolt it. Or your GPU doesn't receive enough power, because of overclocking, undervolting.

At least that's how it worked for me. I have RX6600 and Ryzen 5 3600. The game randomly freezed and closed, while all other games were stable. My PSU was way too old 500w one, so I bought a new one. Then Legion stopped crashing in DX11, but continued to crash in DX12, especially when ray tracing was enabled. Then I added 10 mV on top of undervolting recommended by AMD driver as stable. and it stopped crashing in DX12.

I have nothing overclocked or undervolted.Everything it’s default beside the fan speed which I changed.

[KenTWOu]

Originally posted by -XeVoN-:

I have a 1000W PSU,so it has enough power.I played in DX12

Try DX11 with Ultra settings, or DX12 Ultra, but limit your GPU usage by capping fps to 60 or even lower, and see if it helps.

Originally posted by -XeVoN-:

I have nothing overclocked or undervolted.Everything it’s default beside the fan speed which I changed.

Create a tuning profile for Legion, limit GPU power usage, underclock the card or extremely undervolt it, and use default fan speeds just for tests. It wouldn't affect other games anyway, but you will see if the game crashes the same way when there are not enough power for GPU.

In my case crashes were exactly the same, they just happened way faster.

[-XeVoN-]

Originally posted by KenTWOu:

Originally posted by -XeVoN-:

I have a 1000W PSU,so it has enough power.I played in DX12

Try DX11 with Ultra settings, or DX12 Ultra, but limit your GPU usage by capping fps to 60 or even lower, and see if it helps.

Originally posted by -XeVoN-:

I have nothing overclocked or undervolted.Everything it’s default beside the fan speed which I changed.

Create a tuning profile for Legion, limit GPU power usage, underclock the card or extremely undervolt it, and use default fan speeds just for tests. It wouldn't affect other games anyway, but you will see if the game crashes the same way when there are not enough power for GPU.

In my case crashes were exactly the same, they just happened way faster.

In DX11 the performance is horrible.Well if it doesnt go away I might change my PSU but I thought that a 1000W PSU is enough for a 2019 build.

[KenTWOu]

Originally posted by -XeVoN-:

I thought that a 1000W PSU is enough for a 2019 build.

It's not always about watts, there are some 1000w 80+ gold PSUs that are below average, can't handle power hungry cards and power consumption spikes, and great 750w 80+ bronze ones with Japanese capacitors and stuff that work without an issue, because PSU platform and components what really matters, not watts.

Besides Legion is an open world game with lots of moving AI parts (pedestrians, schedule simulations, cars, drones), some heavy graphical effects like ray tracing, so it may require lots of power sometimes. Some online missions are especially unstable for lots of people.

Originally posted by -XeVoN-:

if it doesnt go away I might change my PSU

Assuming your Raidmax Cobra PSU is the issue... Your 5700XT requires 2 PCIe connectors. Try to connect your card using 2 separate cables. If you already did that, try to swap them or reconnect them on both sides.

Try to find which exactly Ultra setting crashes the game. I would bet on geometry, environment or texture/shadow resolutions. You can always lower textures and just add 10-15% of sharpness in the game settings.

And create a tuning profile for Legion with lower GPU boost clock (reference is 1905 MHz according to AMD specifications[www.amd.com]), a bit of downvolting and default fan settings, it also might help.

[-XeVoN-]

Originally posted by KenTWOu:

Originally posted by -XeVoN-:

I thought that a 1000W PSU is enough for a 2019 build.

It's not always about watts, there are some 1000w 80+ gold PSUs that are below average, can't handle power hungry cards and power consumption spikes, and great 750w 80+ bronze ones with Japanese capacitors and stuff that work without an issue, because PSU platform and components what really matters, not watts.

Besides Legion is an open world game with lots of moving AI parts (pedestrians, schedule simulations, cars, drones), some heavy graphical effects like ray tracing, so it may require lots of power sometimes. Some online missions are especially unstable for lots of people.

Originally posted by -XeVoN-:

if it doesnt go away I might change my PSU

Assuming your Raidmax Cobra PSU is the issue... Your 5700XT requires 2 PCIe connectors. Try to connect your card using 2 separate cables. If you already did that, try to swap them or reconnect them on both sides.

Try to find which exactly Ultra setting crashes the game. I would bet on geometry, environment or texture/shadow resolutions. You can always lower textures and just add 10-15% of sharpness in the game settings.

And create a tuning profile for Legion with lower GPU boost clock (reference is 1905 MHz according to AMD specifications[www.amd.com]), a bit of downvolting and default fan settings, it also might help.

So i capped the fps to 60 and I haven't got any crashes BUT after almost 1 hour in game at the bottom of my screen small white glitched out boxes appeared where I thought that my screens pixels died or my gpu is freaking out but for my luck it was only the game.Cause those white boxes stayed on my screen only in game but when I paused the game they dissapeared.So if a game renders crap like this on my screen I have the right to say that compared to the previous game this one is a ♥♥♥♥♥♥♥ joke when it comes to optimization.

[KenTWOu]

Originally posted by -XeVoN-:

BUT after almost 1 hour in game at the bottom of my screen small white glitched out boxes appeared

Never had a bug like that.

Originally posted by -XeVoN-:

So if a game renders crap like this on my screen I have the right to say that compared to the previous game this one is a ♥♥♥♥♥♥♥ joke when it comes to optimization.

Legion is not optimized for an older hardware, but i can see why the game is more demanding. I have all Watch Dogs games installed, and WD2 does only few things better than Legion: soft shadows, independent extra details slider and may be water.

Even without ray tracing Legion has more detailed and complex reflections. Reflections in windows buildings and on cars have significantly higher resolution and they're constantly updating. Textures and materials are better looking and more varied. People on the streets are more detailed, because you can play as them. Skin looks better and have subsurface scattering. Sky and clouds are better, overall lighting is better. TAA (and a bit of sharpness) makes the game very clean compared to WD2.

With DX12 I get the same fps I have in WD2 on high settings with DX11, meanwhile almost all Legion's high settings look better than WD2 very high/ultra. The difference in visuals is especially noticeable when it's raining.

[-XeVoN-]

Originally posted by KenTWOu:

Originally posted by -XeVoN-:

BUT after almost 1 hour in game at the bottom of my screen small white glitched out boxes appeared

Never had a bug like that.

Originally posted by -XeVoN-:

So if a game renders crap like this on my screen I have the right to say that compared to the previous game this one is a ♥♥♥♥♥♥♥ joke when it comes to optimization.

Legion is not optimized for an older hardware, but i can see why the game is more demanding. I have all Watch Dogs games installed, and WD2 does only few things better than Legion: soft shadows, extra details slider and may be water.

Even without ray tracing Legion has more detailed and complex reflections. Reflections in windows buildings and on cars have significantly higher resolution and they're constantly updating. Textures and materials are better looking and more varied. People on the streets are more detailed, because you can play as them. Skin looks better and have subsurface scattering. Sky and clouds are better, overall lighting is better. TAA (and a bit of sharpness) makes the game very clean compared to WD2.

With DX12 I get the same fps I have in WD2 on high settings with DX11, meanwhile almost all Legion's high settings look better than WD2 very high/ultra. The difference in visuals is especially noticeable when it's raining.

I switched to Very High and I have the same cpu/gpu W usage as on Ultra.Also the cpu/gpu utilization is the same on both Very High and Ultra grapichs.But I don't encounter any crashes.So since the usage it's the same on both settings it can't be my PSU.

[KenTWOu]

Originally posted by -XeVoN-:

I switched to Very High and I have the same cpu/gpu W usage as on Ultra.

Video settings have in-game benchmark with CPU and GPU load bars. You can start it on different presets and see that the higher the settings are, the higher GPU load is. But when GPU is 99% utilized you are GPU bound, so CPU load might become lower at that point.

So overall power usage might be the same between Very High and Ultra settings, but CPU might require more power on Very High, while GPU might require more power on Ultra.

Anyway, If you're sure that it's not your PSU, and your PSU is connected to your GPU the right way[imgur.com], just try to find which Ultra setting crashes the game.

[-XeVoN-]

Originally posted by KenTWOu:

Originally posted by -XeVoN-:

I switched to Very High and I have the same cpu/gpu W usage as on Ultra.

Video settings have in-game benchmark with CPU and GPU load bars. You can start it on different presets and see that the higher the settings are, the higher GPU load is. But when GPU is 99% utilized you are GPU bound, so CPU load might become lower at that point.

So overall power usage might be the same between Very High and Ultra settings, but CPU might require more power on Very High, while GPU might require more power on Ultra.

Anyway, If you're sure that it's not your PSU, and your PSU is connected to your GPU the right way[imgur.com], just try to find which Ultra setting crashes the game.

I just took my PC for a PSU change.I hope it was the PSU and not other component because if the GPU/CPU is dying I'm ♥♥♥♥♥♥ cause I need to change everything and prices here in Romania are crazy af and the 5700XT/7 3700X for 1080P ultra in 2023 is more than enough.

[KenTWOu]

Originally posted by -XeVoN-:

I just took my PC for a PSU change.I hope it was the PSU and not other component...

I don't know, man, changing PSU, because of one game is too much. You don't even know if you enjoy the game or don't. Anyway those ultra settings are not worth it, the game looks great even on high, very high.

What if new PSU won't help? Can you get your money back?

[-XeVoN-]

Originally posted by KenTWOu:

Originally posted by -XeVoN-:

I just took my PC for a PSU change.I hope it was the PSU and not other component...

I don't know, man, changing PSU, because of one game is too much. You don't even know if you enjoy the game or don't. Anyway those ultra settings are not worth it, the game looks great even on high, very high.

What if new PSU won't help? Can you get your money back?

The PC should NOT act that way after 1 game crash.My screen turning black and gettings strange artifacts on YT.If the game would cause something like this the devs could be easily sued.

[KenTWOu]

Originally posted by -XeVoN-:

My screen turning black and gettings strange artifacts on YT.

Next time something like that happens try to press Win + Ctrl + Shift + B to restart video driver without rebooting your PC. And find the way to turn off hardware acceleration in your internet browser. Both AMD and Nvidia owners recommend to do it.

[76561198885856812]

Hello -XeVoN-,

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