3DMark
UL_Jarnis  [developer] Aug 14, 2023 @ 10:29am
Known issue with 2.27.8155: Score-based achievements and Solar Bay
The new update with Solar Bay test that was just released has an unfortunate issue - Score-based achievements (Legendary, Excellent, Great, Good) do not currently pop for Solar Bay runs.

We will fix this tomorrow (Tuesday 15th) with a patch.
Originally posted by UL_Jarnis:
A fix for the UI side issue was deployed with 2.27.8160.

Since then, there has been cases where the achievement validation is timing out on the server.

Now, just made a change on the server side that fixes an issue that could cause a timeout on this. So should now be fixed. Please let us know if for some reason still not working. Include log snippet if possible to verify if it is still caused by a timeout, or giving some other error. See /Documents/3DMark/3dmark.log and look for a log line referring to score-based achievement
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Showing 1-15 of 17 comments
Migz - DH Aug 14, 2023 @ 10:58am 
Cool.

It's a cute little benchmark.

I guess that this test is geared more for phones and other handhelds than desktop PCs though, right?
UL_Jarnis  [developer] Aug 14, 2023 @ 11:03am 
Yes, this is indeed mostly a benchmark for the very latest phones that feature hardware raytracing support (go get 3DMark from Google Play store if you have one of those).

But it is also released on Windows so you can compare for example latest phones to iGPUs and budget dGPUs with RT support. And it can also be used as a compliance test to verify that Vulkan 1.1 RT extensions work for your GPU and its driver.

Running it on top end GPUs is somewhat pointless as it runs at so high framerate that bottleneck will probably be elsewhere.
Last edited by UL_Jarnis; Aug 14, 2023 @ 11:04am
dalle182 Aug 14, 2023 @ 1:08pm 
Thanks for the letting us know :3dm_butler:

Does it mean the achievements will automatically pop up after launching the patched version tomorrow or will we need to run the benchmark again ?

Hoping for the first option since I'm chasing the Legendary achievement for so long and it's right there, but out of reach ! If tons of people do the benchmark, I'm afraid I won't be getting legendary tomorrow :kcdhead:
UL_Jarnis  [developer] Aug 14, 2023 @ 1:25pm 
You will need to run again, sorry. The issue is that the UI currently is missing this feature for Solar Bay.
Sorata Aug 14, 2023 @ 2:57pm 
Originally posted by UL_Jarnis:
You will need to run again, sorry. The issue is that the UI currently is missing this feature for Solar Bay.
Great so yeah we will lose the achievement now. I already fell from #1 to 3 (third spot is now only a great no longer legendary) and after I get out of the court room tomorrow I likely wont be able to get legendary again. Should have never made achievement for this if people cant ever get them. My last runs no longer score legendary.
Last edited by Sorata; Aug 14, 2023 @ 3:08pm
ShugoTheRipper Aug 14, 2023 @ 7:56pm 
Legendary 3 times for my setup, why do I even try for this anymore?

My only hope I guess is enough people are in a certain percentile and I can stick it in the upper 1%

But once the heavy duty competitors get in there I am toast.

Edit:
Seems Wildlife Extreme is a prime place to play the Legendary game:
https://steamcommunity.com/sharedfiles/filedetails/?id=3020449370
Last edited by ShugoTheRipper; Aug 14, 2023 @ 9:04pm
UL_Jarnis  [developer] Aug 15, 2023 @ 5:44am 
We are sorry. Mistakes were made, but due to the way the achievement works, we cannot do this retroactively.
UL_Jarnis  [developer] Aug 15, 2023 @ 6:51am 
We ran into some additional problems and unfortunately fix for this issue will not come today. We hope to have it available tomorrow.

On the upside, the update will have couple of additional fixes (working around the RTSS.exe crash and an fixing issue on Android side with some Snapdragon devices)
Last edited by UL_Jarnis; Aug 15, 2023 @ 6:53am
Sorata Aug 15, 2023 @ 8:33am 
Originally posted by ShugoTheRipper:
Legendary 3 times for my setup, why do I even try for this anymore?

My only hope I guess is enough people are in a certain percentile and I can stick it in the upper 1%

But once the heavy duty competitors get in there I am toast.

Edit:
Seems Wildlife Extreme is a prime place to play the Legendary game:
https://steamcommunity.com/sharedfiles/filedetails/?id=3020449370
97426 in Wild Life extreme still isnt legendary for me.
Cireme Aug 15, 2023 @ 8:44am 
Well, you have to reach the top 1% for your GPU.
Last edited by Cireme; Aug 15, 2023 @ 8:45am
killerrf Aug 15, 2023 @ 12:03pm 
steam downloaded this new solar bay benchmark but computer tries loading it then screen goes black for a second like its going into the benchmark then it goes right back to main screen and say error occured. running 536.99 nvidia drivers and 4090. i just tried timespy quick and speedway and they loaded up and run fine.
Last edited by killerrf; Aug 15, 2023 @ 12:06pm
UL_Jarnis  [developer] Aug 15, 2023 @ 12:09pm 
Originally posted by killerrf:
steam downloaded this new solar bay benchmark but computer tries loading it then screen goes black for a second like its going into the benchmark then it goes right back to main screen and say error occured. running 536.99 nvidia drivers and 4090. i just tried timespy quick and speedway and they loaded up and run fine.

Most common reason is that you have RTSS.exe (usually part of Afterburner) in the background.

We will work around this in the next update, in the meanwhile, close RTSS.exe before running the test.

If you are sure this is not running and still failing, email us at ul.benchmarksupport@ul.com and include the failed result file from Documents/3DMark/
ShugoTheRipper Aug 15, 2023 @ 6:36pm 
Originally posted by StuartBoyer:
97426 in Wild Life extreme still isnt legendary for me.

As other said you need to reach the upper 1% for your GPU. Its not really based on the score more the statistical placing of that score.
UL_Jarnis  [developer] Aug 16, 2023 @ 2:09am 
More accurately, your combination of CPU and GPU.

If you really want to "game" for this achievement, try to setup as rare CPU+GPU combination as possible. GPU or CPU can be common, as long as the pairing is rare.

But for Solar Bay, wait for next update. The UI needs a fix to enable these achievements for Solar Bay.
Axer Aug 16, 2023 @ 3:54am 
My galaxy S20 says unsupported.
.. It runs the latest unreal engine 5 vulkan mobile games at max settings / 60+ fps...

And it's the best samsung phone on the market cuz 21 and later are just cutdown iphone clones..

Dunno why you make benchmarks for APIs/features that test games that simply don't exist and won't for years. If UE5 vulkan games aren't using whatever extension my phone is missing today, they won't be for a long ass time, and probably never without fallback support. Vulkan caps viewer says it supports 1.1, and given its updated to android 13, yea i cant see it missing it.

And yea pc version kept crashing without any useful error message on my PC untli i closed RTSS.. some actual useful error messages for the users or point us to a log ot look at would be good. just a dumb "an error occured" really not helpful.
Last edited by Axer; Aug 16, 2023 @ 3:55am
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Date Posted: Aug 14, 2023 @ 10:29am
Posts: 17