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You sure you are not running Steam in some kind of compatibility mode?
Can you give a link to your result?
http://www.3dmark.com/fs/7149215 extreme
http://www.3dmark.com/fs/7161456 ultra
https://www.dropbox.com/s/g4at3310tn8d9lw/Capture.PNG?dl=0
I wonder why it claims to detect only one.
Can you verify that the GPU count in help tab is set to automatic?
Does anything change if you manually force the GPU count to 2?
Can you start a command prompt, go to the install folder where 3DMark files are and run
dxinfo.exe > dxinfo.txt
and then email the dxinfo.txt file to info@futuremark.com?
Also might be worth trying the beta we have available on Steam if it works any differently in this regard.
http://www.3dmark.com/3dm/10269462? extreme
https://www.techpowerup.com/gpuz/
(we use GPU-Z dll to detect the number of GPUs so in theory GPU-Z should also show wrong, in which case you probably would want to report the issue to the developers of GPU-Z...)
In the meanwhile, setting the GPU count manually is a fine workaround - just always make sure that the setting matches the number of GPUs present - any other value would give massively reduced score.