New update no longer detects hardware

[TechManMax]

SystemInfo data is incomplete it says. Worked before the update.

[L1ghtX]

Ditto

[stahlhart]

Guess it's my turn to be that guy -- works okay here (i7-7700K, RTX 3070Ti spare parts rig).

[L1ghtX]

Oops, forgot to update graphics driver. Works now.

[TechManMax]

Still not working for me (latest Nvidia driver). I have i7 13700KF and RTX 4070 Ti Super. GPU information says "System information not available", CPU information says "System information not available" and storage information says "System information not available" (I have M2 SSD)

[UL_Jarnis]

If having issues with SystemInfo, good first steps is to completely remove any existing install of SystemInfo using this Microsoft tool:

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Then reinstalling the latest one. Manual install of it is available here

https://benchmarks.ul.com/downloads/systeminfo/latest

If that does not cure it, please open a ticket here:

https://support.benchmarks.ul.com/support/tickets/new

And I will send you full instructions how to pull logs and possibly assist us in fixing the issue that affects your specific configuration.

[TechManMax]

Originally posted by UL_Jarnis:

If having issues with SystemInfo, good first steps is to completely remove any existing install of SystemInfo using this Microsoft tool:

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Then reinstalling the latest one. Manual install of it is available here

https://benchmarks.ul.com/downloads/systeminfo/latest

If that does not cure it, please open a ticket here:

https://support.benchmarks.ul.com/support/tickets/new

And I will send you full instructions how to pull logs and possibly assist us in fixing the issue that affects your specific configuration.

I uninstalled 3DMark, reinstalled it and it works now.