3DMark
Cors (DK) Mar 4, 2024 @ 12:40am
Hardware monitoring failed
I get this Hardware monitoring was disabled. Results without hardware monitoring data are not eligible for the 3DMark Hall of Fame. I have tried reinstall an deleting futuremark and I have only 3dmark running in test

https://www.3dmark.com/spy/46198480
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Showing 1-7 of 7 comments
UL_Jarnis  [developer] Mar 4, 2024 @ 2:10am 
Most common reason is Corsair iCUE conflicting. Try closing it. If that is not the issue, email us at ul.benchmarksupport@ul.com and I'll send you instructions how to pull logs.
Cors (DK) Mar 4, 2024 @ 7:38am 
i dont have icue on my PC :-(
UL_Jarnis  [developer] Mar 4, 2024 @ 10:00am 
Well, then email us so I can send you the instructions how to pull the logs from the systeminfo scanner
DCR Mar 5, 2024 @ 9:19am 
I have the same since switched from nvidia to amd card, and even reinstalled. Its just 3dmark thats bugged. Nothing third party installed here or active. The problem is probably 3dnark failing to take security permissions over it's own log file. Quite annoying because i've breached so many hall of fames or firsts, but its not valid - even tho it says result is valid - because 3dmark is broken. Going to try and delete logs and see if that helps but cba reinstall gpu waterblock again and do all systems benched again.
UL_Jarnis  [developer] Mar 6, 2024 @ 12:50am 
No, your guesses are wrong.

The main reason for run that shows hardware information but no monitoring data is that the monitoring routine crashes during the run. This can be either due to slightly unstable system (usually verified by dropping overclock and then, hey, now it works) or conflict with another application that pokes same low level hardware bits for monitoring and causes a problem.

In some rare cases motherboard BIOS bugs can cause problems. BIOS update or turning off fancy kinda-overclocking features that vendors add to motherboards these days can help.
DCR Mar 7, 2024 @ 2:56pm 
Originally posted by UL_Jarnis:
No, your guesses are wrong.

The main reason for run that shows hardware information but no monitoring data is that the monitoring routine crashes during the run. This can be either due to slightly unstable system (usually verified by dropping overclock and then, hey, now it works) or conflict with another application that pokes same low level hardware bits for monitoring and causes a problem.

In some rare cases motherboard BIOS bugs can cause problems. BIOS update or turning off fancy kinda-overclocking features that vendors add to motherboards these days can help.

Well Karhu ramtest passes, y-crunch passes, prime95 passes. I was not guessing. Im 100% certain without any doubt what so ever.
But there are more issues to 3dmark then just broken monitoring, the website at certain times of day will refuse to load. Doesn't matter which pc load it from or mobile. It's mostly responsive, but not always.
And there's a few out there who've also had the same experience. It's a great tool for benching, but it could be better.
In any case, when the tool says result valid, but still lacks monitoring data, are you really going to believe it's not your programming that's at fault? It's either valid or it's not.
Also experiencing this failure. It shows my specs in the program, but as soon as I go to compare - HW monitoring disabled. Sort it out, or I'm refunding.
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Date Posted: Mar 4, 2024 @ 12:40am
Posts: 7