3DMark
piggy boo boo Dec 11, 2023 @ 11:56pm
Score has not been validated online
Your score was not validated. This could be because your Internet connection is disabled, or the validation setting is disabled on the Options screen.

- I have disabled my firewall which may caused the problem
- Installed latest Nvidia driver
- Reinstalled the 3DMark program

Any problem occurring from 3DMark server or from my PC ?

*On last night it worked fine
Last edited by piggy boo boo; Dec 11, 2023 @ 11:58pm
Originally posted by UL_Jarnis:
Originally posted by William Foster:
validation is only available in pro edition now. check in the setting option is grayed out.

No, you misunderstand. Only pro allows disabling validation. Demo and Advanced always validates.

But the issue at hand is a server side problem that means all result validation is currently getting error 500 from the server. We're working on fixing it, stand by.

Edit: Possibly fixed now, running some more tests internally to be sure.
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Showing 1-9 of 9 comments
William Foster Dec 12, 2023 @ 12:41am 
validation is only available in pro edition now. check in the setting option is grayed out.
piggy boo boo Dec 12, 2023 @ 1:22am 
Originally posted by William Foster:
validation is only available in pro edition now. check in the setting option is grayed out.

I have seen that the validation option has grayed out, But was not the grayed out of that thing mean force enable and hence you can't disable it?

FYI : I am using an Advance edition :steamfacepalm:
The author of this thread has indicated that this post answers the original topic.
UL_Jarnis  [developer] Dec 12, 2023 @ 1:34am 
Originally posted by William Foster:
validation is only available in pro edition now. check in the setting option is grayed out.

No, you misunderstand. Only pro allows disabling validation. Demo and Advanced always validates.

But the issue at hand is a server side problem that means all result validation is currently getting error 500 from the server. We're working on fixing it, stand by.

Edit: Possibly fixed now, running some more tests internally to be sure.
Last edited by UL_Jarnis; Dec 12, 2023 @ 1:38am
piggy boo boo Dec 12, 2023 @ 1:55am 
Originally posted by UL_Jarnis:
Originally posted by William Foster:
validation is only available in pro edition now. check in the setting option is grayed out.

No, you misunderstand. Only pro allows disabling validation. Demo and Advanced always validates.

But the issue at hand is a server side problem that means all result validation is currently getting error 500 from the server. We're working on fixing it, stand by.

Edit: Possibly fixed now, running some more tests internally to be sure.


Yes, The service has come back.

Thanks to 3DMark support - The response is very fast and on the point.
William Foster Dec 13, 2023 @ 1:42pm 
Originally posted by UL_Jarnis:
Originally posted by William Foster:
validation is only available in pro edition now. check in the setting option is grayed out.

No, you misunderstand. Only pro allows disabling validation. Demo and Advanced always validates.

But the issue at hand is a server side problem that means all result validation is currently getting error 500 from the server. We're working on fixing it, stand by.

Edit: Possibly fixed now, running some more tests internally to be sure.


Good to know thanks for clarification.
Wingzero Jun 11, 2024 @ 3:19pm 
Here we are in June of the next year and nothing has changed for me and I'm on my second PC now but with a 4090, went from intel to amd and still says my internet is down or I have it disabled in the settings, both of which are not true.
Uncle Boony Jun 11, 2024 @ 3:55pm 
Same here. 3DMark doesn't upload results anymore from either of my PC's. The "lack of internet" message is a red herring. I have even tried with firewall completely disabled.
ReflexShift Jun 11, 2024 @ 11:48pm 
Had the same issue tonight. Would not validate and no link to see results online.

edit: Just started working again.
Last edited by ReflexShift; Jun 12, 2024 @ 12:01am
Uncle Boony Jun 12, 2024 @ 2:14am 
Well..... I didn't expect that. It works again, results validated and submitted online.
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