3DMark
Erick Jul 15, 2016 @ 3:16am
4.99 !!! Are you serious ? (Time Spy)
♥♥♥♥ you 3Dmark !
Last edited by Erick; Jul 15, 2016 @ 3:16am
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Showing 31-45 of 56 comments
Lantea Jul 18, 2016 @ 3:33am 
Originally posted by MISFITSWITCH:
Originally posted by Lantea:

You can run it but you have to pay for the extra features like skip demo, custom settings, stress test, which should be free for customers who paid for your software.

Frankly I find this a disgusting move; trying to microtransaction custumers who paid for the full software with the promise that the DirectX 12 Time Spy test is coming to 3DMARK in the near future; nowhere did it say that you will be charging a ridiculous 5eur extra for this to enjoy all the features.

Will definitely think twice before givening any more money to Futuremark in the future, unless you rethink this flawded DLC BS.

So you should get updates for free for ever. I guess the guys spending hours and hours making these updates should work for free? Its $5, try using software like Auto cad. $1500-3000 a year for single user. Guess people that are used to getting files from torrent sites hate supporting DEVs.

No, not forever, but as I said above when it comes to the Time Spy benchmark that one should be available fully for advanced users, as that is what futuremark misleadingly promised.

It is unwise and misguided to try to compare Auto CAD with a tiny benchmarking tool that goes on sale for $5 (i.e. recent steam summer sale).

Get your facts straight before accusing people of not supporting the devs.

"I think that some of the backlash to the $5 is due to the misleading advertising by Futuremark.
They promised Time Spy for all owners of 3DMARK, with no other details mentioned, thus people who paid for 3DMARK automatically assumed it would be just like previous benchmarks and they would have full access on release; but instead they only got access to the free version of Time Spy.

If Futuremark said from the beginning that they wanted to charge $5 for Time Spy even to current owners, none of this backlash would happen or at least it would be lot less intense.

This whole mess is down to bad PR by Futuremark and misleading advertising ahead of the launch."

MancSoulja Jul 18, 2016 @ 4:04am 
Originally posted by Lantea:
Originally posted by MISFITSWITCH:

So you should get updates for free for ever. I guess the guys spending hours and hours making these updates should work for free? Its $5, try using software like Auto cad. $1500-3000 a year for single user. Guess people that are used to getting files from torrent sites hate supporting DEVs.

No, not forever, but as I said above when it comes to the Time Spy benchmark that one should be available fully for advanced users, as that is what futuremark misleadingly promised.

It is unwise and misguided to try to compare Auto CAD with a tiny benchmarking tool that goes on sale for $5 (i.e. recent steam summer sale).

Get your facts straight before accusing people of not supporting the devs.

"I think that some of the backlash to the $5 is due to the misleading advertising by Futuremark.
They promised Time Spy for all owners of 3DMARK, with no other details mentioned, thus people who paid for 3DMARK automatically assumed it would be just like previous benchmarks and they would have full access on release; but instead they only got access to the free version of Time Spy.

If Futuremark said from the beginning that they wanted to charge $5 for Time Spy even to current owners, none of this backlash would happen or at least it would be lot less intense.

This whole mess is down to bad PR by Futuremark and misleading advertising ahead of the launch."

I remember for a fact that Futuremark told us that 3DMark Advanced users would get access to the BASIC version of Time Spy. At no point did I expect the full version for free.
enderbeta Jul 19, 2016 @ 8:09pm 
Originally posted by FM_Jarnis:
Oh, subscription model? I'm sure our "beancounters" (yes, that is a technical term - the people who ensure that our business actually gathers revenue that then pays the bills) would love that. How much per month or per year would you want to pay for all the updates & new tests for 3DMark Advanced Edition? No, not joking, totally serious now - there are people at Futuremark that would be very interested to know, for future planning.

I'm actually fine with paying per benchmark released. Five dollars seems reasonably. If a subscription costs more then forget it.

Besides 3D mark isn't even working on my machine so now is a bad time to be coming around with an offering plate.
Max Is Back Jul 19, 2016 @ 8:50pm 
Originally posted by enderbeta:
I'm actually fine with paying per benchmark released. Five dollars seems reasonably. If a subscription costs more then forget it.

You see, this is what I was trying to allude to in an earlier post. Five dollars seems reasonable for a complete benchmark. But five dollars for a "skip" button and some extra configurability really doesn't.

It basically works out the same - sell the benchmark and options as one complete DLC for $5 or give the benchmark for free and sell the options for $5 - at the end of the day, you're paying $5 either way. But consumer perception of a "complete" benchmark for $5 is likely to be far more favourable than consumer perception of a $5 "skip" button.

Anyway, I think I've thoroughly driven that point into the ground so I'll shut up about it now!
enderbeta Jul 20, 2016 @ 3:44am 
Originally posted by Max Is Back:
Originally posted by enderbeta:
I'm actually fine with paying per benchmark released. Five dollars seems reasonably. If a subscription costs more then forget it.

You see, this is what I was trying to allude to in an earlier post. Five dollars seems reasonable for a complete benchmark. But five dollars for a "skip" button and some extra configurability really doesn't.

It basically works out the same - sell the benchmark and options as one complete DLC for $5 or give the benchmark for free and sell the options for $5 - at the end of the day, you're paying $5 either way. But consumer perception of a "complete" benchmark for $5 is likely to be far more favourable than consumer perception of a $5 "skip" button.

Anyway, I think I've thoroughly driven that point into the ground so I'll shut up about it now!

I think of it as the donate system. I don't mind paying for the benchmark. Only if it works though. I'm incredibly frustrated with the entire suite right now because systeminfo isn't working. It doesn't matter if I download 3DMark from the website or steam. It simply will not work.

I'm happy to kick them $5 a year for the new bench mark. I'm not happy if like Firestrike there are 3 or more versions and I have to pay for each one.

However until 3DMark's System Info piece works and I can run a benchmark no money from me.
UL_Jarnis  [developer] Jul 20, 2016 @ 4:09am 
Hellsfoul Jul 20, 2016 @ 10:17am 
Originally posted by FM_Jarnis:
So instead of developing one new engine over 18 months, we should've developed two simultaneously, one of which would've featured an API that was not finalized until ~3 months prior to launch. Oh, and it can cost $5

That not the point. The point is, I just bought the benchmark 5 days too early (9th of July). Unbelievable, that I now should pay 5€ extra just for being able to edit the settings in Time Spy. And suddenly the whole benchmark including the Time Spy options is available for only 10€.
I thought Time Spy would be included, as there was no sign on the futuremark website.
This was the last product I bought from futuremark. That's for sure!
And again, the people who spend money are the idiots.
Last edited by Hellsfoul; Jul 20, 2016 @ 10:59am
UL_Jarnis  [developer] Jul 20, 2016 @ 10:28am 
No matter when you do sales, always someone *just* bought it a day before. We really can't help about that.

You can ask Steam support if they are willing to do a refund so you can re-purchase it at a sale price. I don't know what the refund policies are.
Hellsfoul Jul 20, 2016 @ 11:08am 
Originally posted by guru3d:
Futuremark announced limited-period offers that last up till 23rd July, in which the "Time Spy" upgrade key for existing 3DMark Advanced users can be had for $4.99, and the 3DMark Advanced Edition (minus "Time Spy") for $9.99.
Link[www.guru3d.com]
Not even guru3d knows whats up. Your information policy is awful. On a german website I read the opposite. They said, that Time Spy Options are included in the 10€ sale.
No wonder, the people including me are angry.

There is no refund on Steam. Never heard about that. Their policy is, that once a product is bound to the account, it stays bound. As you are the product owner, you have to tell Steam, what's allowed and what is not.
UL_Jarnis  [developer] Jul 20, 2016 @ 11:17am 
Uh, Steam has had a refund policy for a good while now.

10e sale price includes time spy. once sale is over,the 3dmark + time spy bundle is 29.99

Time Spy upgrade is currently 5e on sale and once sale is over, it is 10e.

enderbeta Jul 21, 2016 @ 10:50am 
Support seems clueless on how to fix the issues. The benchmark can't even close without leaving everything open. You have to log out or reboot to run it again. SystemInfo doesn't work. This benchmark has become a joke.

Devs make sure to blame Windows, a BIOS that worked before (updated to latest BIOS and now it's see if it works without polling system info which from what I know means no valid results so what is the point), user error everything except actually checking to see why SystemInfo is on a infitie loop or erroring out.
Last edited by enderbeta; Jul 21, 2016 @ 10:54am
enderbeta Jul 21, 2016 @ 10:54am 
Originally posted by FM_Jarnis:
Uh, Steam has had a refund policy for a good while now.

10e sale price includes time spy. once sale is over,the 3dmark + time spy bundle is 29.99

Time Spy upgrade is currently 5e on sale and once sale is over, it is 10e.
Steam should allow us to get refunds after the set time when developers break their software.
UL_Jarnis  [developer] Jul 21, 2016 @ 1:25pm 
You do have the option to use the older 1.5 version via the beta switch.

And we're already working on an UI update to fix some outstanding bugs with it. Hopefully out on Monday or Tuesday.
enderbeta Jul 21, 2016 @ 2:58pm 
Originally posted by FM_Jarnis:
You do have the option to use the older 1.5 version via the beta switch.

And we're already working on an UI update to fix some outstanding bugs with it. Hopefully out on Monday or Tuesday.

Maybe it will fix the issue of making the benchmark work....
UL_Jarnis  [developer] Jul 21, 2016 @ 3:03pm 
Originally posted by enderbeta:
Originally posted by FM_Jarnis:
You do have the option to use the older 1.5 version via the beta switch.

And we're already working on an UI update to fix some outstanding bugs with it. Hopefully out on Monday or Tuesday.

Maybe it will fix the issue of making the benchmark work....

I'm not yet sure what exactly is causing it to misbehave on your system, but we definitely want to get it fixed. Problem is, your system is the only one that we've heard of that somehow manages to "stun" at the SystemInfo collecting with every single module in FMSIDiag.exe disabled - which shouldn't even be possible. So... pardon if I have to first catch up with the programmers and give them all this detail and ask for their ideas. Which unfortunately means "next week" since the guy that knows this stuff best is away until Monday.
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Date Posted: Jul 15, 2016 @ 3:16am
Posts: 56