3DMark
Monica Jul 15, 2016 @ 12:06am
Steam says I'm still "In-App" after closing program
Noticed this with the recent update. When I close 3DMark, Steam still says I'm "In-App 3DMark" . The only 3DMark-related processes still open is "Futuremark SystemInfo Service" (FMSISvc.exe). See screenshot[i.imgur.com]. Force-closing the SystemInfo Service doesn't do anything.

This also prevents Steam from closing normally because it's "Waiting for 3DMark to shut down" and I can't relaunch 3DMark because it's "Already running". I can force-close Steam to get everything back to normal, though obviously that's not ideal.

Possibly relevant: I have the full paid version of 3DMark (bought a long time ago), and bought the TimeSpy upgrade today. I did notice some weirdness where I ran TimeSpy once in "free" mode, then upgraded while the app was still running, then closed it, force-closed Steam, and when I ran TimeSpy again it prompted me to "install" it (inside the 3DMark window) which I guess unlocked the new options, but maybe something else messed up in the process.
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UL_Jarnis  [developer] Jul 15, 2016 @ 12:44am 
SystemInfo service is not relevant here.

What could happen is if you start 3dmark, run the test, view the result and it opens a browser.

Then you close 3DMark, but that browser is still open and... Steam thinks it is part of 3DMark and is waiting for it to close.
Monica Jul 15, 2016 @ 12:54am 
Ohh you're right! Yeah, if I just open the app then close it, it closes normally. If I run a benchmark which launches a Chrome window with the results, when I close the Chrome window it also exits out of the app. Thanks for the help.
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Date Posted: Jul 15, 2016 @ 12:06am
Posts: 2