3DMark
escalibur Jul 7, 2016 @ 7:58am
Activation issues?
I've just installed Steam version of 3DMark and for some reason I'm unable to run even demo tests (even I own the Advanced Edition)

http://i.imgur.com/AR16in6.png


Re-installing 3DMark didn't helped at all.
< >
Showing 1-12 of 12 comments
MancSoulja Jul 7, 2016 @ 2:21pm 
Right click on 3DMark in your library, navigate to the DLC tab and tick the benchmarks you'd like to download. :)
Last edited by MancSoulja; Jul 7, 2016 @ 2:22pm
escalibur Jul 7, 2016 @ 3:07pm 
Wow! Thanks for the tip. What a strange way to install this...
MancSoulja Jul 7, 2016 @ 3:08pm 
Originally posted by escalibur:
Wow! Thanks for the tip. What a strange way to install this...

It didn't used to be like this, I recently formatted my HDD, and when I reinstalled 3DMark, I also couldn't figure out why none of the benchmarks worked :tgrin:

I guess it's so people on tablets and low end laptops don't need to download Firestrike and that by default.
Last edited by MancSoulja; Jul 7, 2016 @ 3:10pm
escalibur Jul 7, 2016 @ 3:09pm 
Yeah and the strange thing is that there is no message whatsoever in 3DMark how to find the actual content because the app itself is literally empty.
UL_Jarnis  [developer] Jul 8, 2016 @ 7:04am 
You should be able to click "GET" on each of the tests from the UI (each should land you to the store page of that test where you "buy" it (for free))

Sorry, no simpler way to do this, Steam limitations.

Does it not show the "GET" button for each test?

in this case "owning" the test is a Steam license term - you need to "buy" the existing (free) tests for the client to show them as owned and allow installations. Future Time Spy test will have two versions of the test DLC - one you can "buy" for free (Basic Edition) and one that will cost (Advanced Edition, adds a new key, unlocks all the features for that test)
Last edited by UL_Jarnis; Jul 8, 2016 @ 7:06am
escalibur Jul 8, 2016 @ 7:38am 
I saw GET button and if I can remember correctly it didnt forwarded me to the list of DLCs. Please put some message or something in 3DMark in case someone else wonders why the content is missing and how to find it.


Also as shown on my screenshot seeing "3DMark Advanced Edition" and "Not owned" is not informative as there could be at least some info "In case you are using Steam version..."
Last edited by escalibur; Jul 8, 2016 @ 7:40am
UL_Jarnis  [developer] Jul 11, 2016 @ 1:34am 
Well, technically it is "you do not own this DLC on Steam yet, but it is a free DLC so you just need to go to the store page and click through it to add it to your account".
crckdns May 2, 2017 @ 10:05am 
if I click on "get" I get only "null not found" ...yet I own the advanced version AND the time spy upgrade.. wtf?
edit: solved somehow. Had to restart pc after installation of 3dmark (steam)
Last edited by crckdns; May 2, 2017 @ 10:25am
UL_Jarnis  [developer] May 3, 2017 @ 12:57am 
Something funky with the Steam client then. Somehow Steam DLC installation is bit of a mystery to us too.
Xipz Sep 17, 2017 @ 8:44am 
This doesnt work for me. Only one DLC appears in that area (The Advanced Edition). When I attempt to download the others, they just launch the application and have no effect.
UL_Jarnis  [developer] Sep 19, 2017 @ 6:17am 
You should be able to "buy" the DLC (at no cost) from the steam store. With the exception of Time Spy which has two versions - free and paid - and if you only have base Advanced Edition, paid Time Spy is not part of it.

(if you buy 3DMark from Steam store right now, Time Spy paid version is included, but if you buy from some shady third party store, by default you should expect it to be not included)
UL_Jarnis  [developer] Sep 22, 2017 @ 1:03pm 
Looks like test DLC issues may be cause by Steam Beta client - are you using that? If so, revert to non-beta (and feel free to report the issue to Valve)
< >
Showing 1-12 of 12 comments
Per page: 1530 50

Date Posted: Jul 7, 2016 @ 7:58am
Posts: 12