3DMark
inhumat0r Mar 16, 2019 @ 8:57am
3DMark doesn't launch - application hangs on initial logo screen
Like in the title, I have eternal splash screen.
After following hints from other topics, I receive following text in 3DMark-native.log:
0.000000 looking for earlier pid -1
0.000000 STEAM_BUILD
0.094000 starting 3DMark with arguments I:\Steam\steamapps\common\3DMark\bin\x64\3DMark.exe --trace
0.094000 launching server with splash images/splash_3DMark_100.png
1.547000 promise<pair<wstring, int>> port_promise;
1.547000 p->on_stdout
1.547000 p->on_stderr(
1.719000 process launch succeeded
1.719000 port_future.wait();
2.375000 BOM not detected
2.375000 (std-err) Exception in thread "main" java.lang.RuntimeException: cannot find temp directory, C:\ProgramData\UL\3DMark\tmp\temp4839378414613316846temp
2.375000 (std-err) at com.futuremark.choros.util.ApplicationData.getTempDirPath(ApplicationData.java:895)
2.375000 (std-err) at com.futuremark.choros.ChorosApplication.initLogger(ChorosApplication.java:286)
2.375000 (std-err) at com.futuremark.choros.ChorosApplication.main(ChorosApplication.java:136)

Solution?
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UL_Jarnis  [developer] Mar 17, 2019 @ 12:09am 
Somehow 3DMark can't create a temp folder in ProgramData.

Delete C:\ProgramData\UL\3DMark folder and try allow it to recreate it. If still no go, ensure your user can actually write to ProgramData folder.

(note that this applies to Steam version only, if you delete it for standalone version, you also need to reinstall as the test data in standalone version has test data in this folder)
inhumat0r Mar 17, 2019 @ 5:27am 
Thanks for response!
I deleted all 3DMark folder, and it has been recreated, however still no folders allowed in C:\ProgramData\UL\3DMark\tmp.
As you said though about application being unable to create a folder, I turned root priviledges on to all 3DMark.exe files, and it finally runs!

Before that, some time ago, I did it (set root access to app), and it didn't help, however I had no log to check what's wrong.
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Date Posted: Mar 16, 2019 @ 8:57am
Posts: 2