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d4niven Dec 11, 2020 @ 4:39pm
can't update future mark - 'invalid score'
Keep getting the following message.

But when I try to update it can't find the version of futuremark to update in steam / common apps.

PROBLEM RECEIVING YOUR RESULT
Error message: Unknown error.

Download the latest version Futuremark SystemInfo 5.35.871.0


any ideas?
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Originally posted by UL_Jarnis:
Uninstall Futuremark SystemInfo from Windows program list.

If that does not work, use this utility to clear it:

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

then revalidate 3DMark files from Steam and on next 3DMark startup, it will install the latest SystemInfo. Then run again.
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The author of this thread has indicated that this post answers the original topic.
UL_Jarnis  [developer] Dec 11, 2020 @ 7:13pm 
Uninstall Futuremark SystemInfo from Windows program list.

If that does not work, use this utility to clear it:

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

then revalidate 3DMark files from Steam and on next 3DMark startup, it will install the latest SystemInfo. Then run again.
#1
d4niven Dec 12, 2020 @ 4:54am 
the installer / uninstaller couldn't locate the file of same version I had to update or uninstall.

This MS troubleshooter app did the trick!! Thanks @UL_Jarnis
#2
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3DMark > General Discussions > Topic Details
Date Posted: Dec 11, 2020 @ 4:39pm
Posts: 2

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