Tme Spy not running

[Midas]

Time Spy is failing with an error.result_missing code. I've seen people mention AV, I don't have any AV running right now.

[Midas]

I think I figured part of it out. It thinks that its installed but even after reinstalling 3dmark it still thinks it installed. Attempting to uninstall it does nothing. I don't even actually own Time Spy, which is why it won't work. But if I try to upgrade from inside the app, it crashes with "windows cannot find the 'null'."

EDIT: Scratch all of this. I bought Time Spy from the steam store and it seems to have resolved the issue. For some reason, if you own 3dMark only, it doesn't properly recognize that you don't own Time Spy. If you try to run it, it will fail because its not installed, but it doesn't know that for some reason. If you try to upgrade from inside the application, it crashes, because I guess it thinks you already have it and it's installed, when its not.

[UL_Jarnis]

Not sure how you managed to get this state with Steam, but if in doubt, untick and re-tick Time Spy (either basic version or advanced version, depending if you have the license) in 3DMark downloads page under DLC. This will trigger the update and force a reinstall of the DLC files.

Forwarded this to the programmers to investigate further if we can reproduce the issue.

[Midas]

The thing was, I didn't own Time Spy to begin with. But it still tried to allow me to try and run the benchmark. However, if I went to the benchmark page and switched to custom, that's when it woudl recognize that I don't have Time Spy and would provide me with the "upgrade" button. Except it would just crash with the null error I posted above.

Now its installed and working because I did the upgrade from the steam store, instead of the application. I'm wondering if it automatically updated and installed time spy so the files were there, but because I didn't own it the license would fail? Something along those lines. I don't know how the application recognizes what you own.