Your CPU does not support SSSE 3 error

[dizzy ×͜×]

So I just built a new rig and I can't do the timespy benchmark because of this error. When it comes to the technical side of things, I know absolutely NOTHING so forgive me if I'm wrong in saying this, but from what I gathered, isn't this error for older AMD processors? This is my first AMD processor, I have a Ryzen 7 3800x. Am I doing anything wrong here? Thanks.

[UL_Jarnis]

We're still trying to figure out what causes this, but you are not the only one seeing this.

The issue is that the CPUID module fails to detect anything about the CPU, so the UI thinks your CPU does not support SSSE3. There is nothing wrong with the hardware.

If you want to help us try to figure out why this occurs for some people, email to [e-mail] and include detail on what processes are running on your PC in task manager and which exact Windows 10 build (winver) you are running.

We have not been able to duplicate this in-house, but our current theory is that some mixture of what is running on the PC and which exact Windows version and Windows updates you have triggers this.

[dizzy ×͜×]

Originally posted by UL_Jarnis:

We're still trying to figure out what causes this, but you are not the only one seeing this.

The issue is that the CPUID module fails to detect anything about the CPU, so the UI thinks your CPU does not support SSSE3. There is nothing wrong with the hardware.

If you want to help us try to figure out why this occurs for some people, email to [e-mail] and include detail on what processes are running on your PC in task manager and which exact Windows 10 build (winver) you are running.

We have not been able to duplicate this in-house, but our current theory is that some mixture of what is running on the PC and which exact Windows version and Windows updates you have triggers this.

Thank you so much, I appreciate it. Best of luck in working through it!

[UL_Jarnis]

We are working to solve this issue and are looking for people who are running into this issue with their systems (UI claiming their CPU does not support SSSE3 commands and front page of the UI showing no processor model). If you are affected, email to [e-mail] and if possible, include a result file from your system (from a test other than Time Spy which won't start with this issue)

[UL_Jarnis]

Our current theory is that this is due to Valorant's root level anticheat (Vanguard). Also looks like updates to it may have solved it. If you run into this, first thing to try would be to ensure your Valorant installation is up to date.

Sadly we can't exactly verify this ourselves, so this is just a theory at this point based on a couple of cases we've looked into.

[dizzy ×͜×]

Originally posted by UL_Jarnis:

Our current theory is that this is due to Valorant's root level anticheat (Vanguard). Also looks like updates to it may have solved it. If you run into this, first thing to try would be to ensure your Valorant installation is up to date.

Sadly we can't exactly verify this ourselves, so this is just a theory at this point based on a couple of cases we've looked into.

I can confirm that was at least my issue. After force closing Vangaurd the test ran flawlessly. Thank you for your help! Glad the issue is found!

[Doppler Effect]

I also had this issue, and since Vanguard seems to hide itself from the task manager, I had to completely uninstall it, but it loaded properly after I did.

[TH@ GRINCH]

If CPU-Z Shows SSSE3 then its a permission/admin priv issue
Solution:

1) Close 3DMark
2) Go to C:\Program Files(x86)\Steam\steamapps\common\3DMark\ (if installed default)
3) Double click Futuremark_SystemInfo_5_32_862.msi
4) Reinstall Systeminfo
5) Rerun 3DMark

P/S Please give me a job UL I can code, do support, and run servers (Comp math + Astro)

[Linoleum]

I found an easier way to fix this... Simply launch Steam as Administrator, then launch 3dMark from Steam.