Zulu Platform x32 - 3DMark not loading

[adambreitkopf]

3DMark won't load past the white logo screen and will sit like this until I click it prompting a "Zulu Platform x32 Architecture Not Responding" alert in which I have to stop the program.

I've uninstalled and downloaded and installed it many times. I've downloaded the latest SystemInfo available. I've also manually deleted 3DMark documents and ProgramData many times.

I've managed to run two tests however since the last stress test it won't even load.

Windows 10 Pro x64
i9-9900KS
RTX 2080Ti
Asus ROG Z390i-Gaming

[UL_Jarnis]

Can you add --trace as launch option in steam (right click, properties on 3DMark in Steam) then start with Force 64bit and once it fails, send 3dmark.log and 3dmark-native.log from Documents/3DMark/ to [e-mail] and I'll assist further.

[Game Cooker US Rocks VR]

Is Zulu Platform x32 Architecture something I can tell my anti virus to always run? It does not seem to know for sure if it is good or bad. Thanks.

[UL_Jarnis]

This part is the Java runtime we include to run the UI. It is safe to run and any reasonable antivirus should not yell about it.