Error: "No result produced"

[vankasteelj]

Hi there,

I'm trying to run 3D Mark basic, but I cannot get it to make a single test. The error is "No result produced" (in the app & in the logs).

What I tried:
- Using Steam's version
- Using "basic edition" non-Steam
- Using SystemInfo 5.11.681.0 instead of latest 5.18.705.0

What changed on my PC:
- No windows update (as far as I know)
- new B450 MSI Gaming Pro Carbon AC motherboard
- new Ryzen 5 3600 cpu
- new Corsair LPX 3200 CL16 dram sticks

[UL_Jarnis]

do you have background programs like RTSS.exe, PrecisionX or Afterburner? Try closing those.

Also any kind of screen sharing software (things like TeamViewer or Duet Display) can cause problems, as can virtual machines (VMWare etc)

it may also be worth trying to DDU wipe GPU drivers and reinstall them.

Can you email a result file of a failed run (from Documents/3DMark/) to [e-mail] and include a link to this thread and I can try take a look.

[vankasteelj]

I'll try all that then email you.

[vankasteelj]

Okay I found the culprit. Nahimic audio panel. Killing it allows 3D Mark to run.

[Morgue]

I think it is a direct x 12 issue nahimic wont let me boot deus ex in dx12 but works fine in dx 11.

[Morgue]

try running fire strike it works fine but time spy wont run.100 positive its nahimic and dx 12. odd worked fine 2 weeks ago......

[fR0z3n.s0u1]

Facing the same problem here. Fire strike works, Time spy doesn't.
Q2 RTX also works by the way.

[UL_Jarnis]

99% likely a background program interfering. Without knowing what is running on your system, cannot say which one.

[fR0z3n.s0u1]

And solved after updating Realtek audio & Intel video drivers. Weird.

[fR0z3n.s0u1]

Also uninstalled nahimic control center since I wasn't using it.

[UL_Jarnis]

Most likely related to the nahimic thing which is part of the audio drivers. It seems to have an OSD component that is not fully DX12 compatible.

[vankasteelj]

What's wierd though is that Nahimic is an UWP app... microsoft's UWP not supporting microsoft's DX12 seems odd.

[edwvee]

Got no nahimic, rtss, msi afterburner running. See flashing blacksceen and "no results produced". Help, please.

[edwvee]

Time spy says "Window/swapchain initialization failed: DXGI call IDXGISwapChain::SetFullscreenState failed [0X80004005]".

[UL_Jarnis]

edwvee の投稿を引用：

Time spy says "Window/swapchain initialization failed: DXGI call IDXGISwapChain::SetFullscreenState failed [0X80004005]".

System is unable to open exclusive full screen mode which is required for the test.

Potential reasons:

- You alt-tabbed after clicking Run. 3DMark UI must be in focus (active application) for it to be able to open the test in exclusive full screen mode. Do not touch anything after starting the test while systeminfo scan runs and the test loads.

- A background program blocks this mode. Usually something related to virtual desktops, remote desktops or video/screen capture or an app that has a window that is set to show on top of all other windows. Close any nonessential background programs that may interfere.

- Something is wrong with the GPU drivers. What you can try is to wipe drivers using Display Driver Uninstaller from www.wagnardsoft.com and then reinstall latest drivers for you GPU.