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mjclifton0 Jul 11, 2024 @ 9:40am
Tobii not working since update
Tobii eye tracker 5 working perfectly fine, steam updates the game and now it wont work at all, just keeps saying cant track game window or something similar. Anybody got a fix?
Last edited by mjclifton0; Jul 11, 2024 @ 10:03am
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Originally posted by dieudlapoisse:
Ok, i found it:

- Inside the game launcher, go to setting, and the option is in the right column.

I tried to launch the game without the popup launcher and my tobii work again!

2 hours lost for that. Thx a lot Eagle dynamics...
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Showing 1-12 of 12 comments
dbv Jul 11, 2024 @ 10:59am 
same problem here, but I got it to work by clicking around in the gamehub on installed games/refresh button.
#1
mjclifton0 Jul 11, 2024 @ 11:09am 
I'll give it a go tomorrow. Got irritated by it.
#2
spoondigity Jul 11, 2024 @ 3:02pm 
Yeah same problem here.
#3
or10nsharkfin Jul 11, 2024 @ 3:35pm 
It's the Launcher.

Tobii Gamehub will not recongnize the game if it's opened through the new launcher Eagle Dynamics implemented.

Disable the game's ability to open the launcher first in the settings.
#4
spoondigity Jul 11, 2024 @ 4:21pm 
Thanks. I will give this a try.
#5
dieudlapoisse Jul 11, 2024 @ 4:48pm 
I didn't find where i can disable the "game launcher" Can you tell me where is the option? thx a lot
#6
The author of this thread has indicated that this post answers the original topic.
dieudlapoisse Jul 11, 2024 @ 4:59pm 
Ok, i found it:

- Inside the game launcher, go to setting, and the option is in the right column.

I tried to launch the game without the popup launcher and my tobii work again!

2 hours lost for that. Thx a lot Eagle dynamics...
#7
spoondigity Jul 12, 2024 @ 4:47am 
Originally posted by dieudlapoisse:
Ok, i found it:

- Inside the game launcher, go to setting, and the option is in the right column.

I tried to launch the game without the popup launcher and my tobii work again!

2 hours lost for that. Thx a lot Eagle dynamics...
Thanks, you are a life saver (and or10nsharkfin). I hadn't had time to try it but was kicking around in my head how I would go about it. This solution worked for me as well. To be sure for everyone else, the 'new' game launcher has its own option to turn itself off as dieudlapoisse describes.
#8
evilaciduk Jul 12, 2024 @ 6:16am 
it seems this also counts for open track, as soon as I disabled the launcher, it works like before...
#9
tozziFan Jul 14, 2024 @ 2:45am 
Originally posted by dieudlapoisse:
Ok, i found it:

- Inside the game launcher, go to setting, and the option is in the right column.

I tried to launch the game without the popup launcher and my tobii work again!

2 hours lost for that. Thx a lot Eagle dynamics...

thanks !
#10
THELONGER Jul 16, 2024 @ 3:23am 
https://www.youtube.com/watch?v=4QDKqwS0giM
#11
dragon_nine Jul 21, 2024 @ 6:00pm 
Originally posted by dieudlapoisse:
Ok, i found it:

- Inside the game launcher, go to setting, and the option is in the right column.

I tried to launch the game without the popup launcher and my tobii work again!

2 hours lost for that. Thx a lot Eagle dynamics...
Thanks for this post, this was driving me crazy looking for the fix.
#12
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Date Posted: Jul 11, 2024 @ 9:40am
Posts: 12

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